Trusted Agent profile · Croydon
★★★★★
151 reviews across 1 platform
26 Chipstead Valley Road, Coulsdon, CR5 2RA, Croydon, CR5 2RA
Walter & Mair's office in Croydon, at 26 Chipstead Valley Road, is rated 4.8 out of 5 across 151 reviews on 1 platform, including 151 Google reviews rated 4.8.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleSara was a star from start to finnish made the whole process easy although circumstances where tricky thank you all so much what a team
Hi Sam, thank you for your great review. I know Sara would love to pop back to see you once you have updated the property!
5/5
GoogleOutstanding communication throughout the home-buying journey. Our estate agent kept us informed at every step, promptly addressing any concerns. Their proactive approach and clear updates made the process stress-free. A top-notch experience, highly recommend! Shout out to Bethany!
Thank you Krish and I will pass this on to Bethany. We all wish you every happiness in your new home!
5/5
GoogleExceptional service from start to finish, Bethany has a very special way of dealing with everything, very on point, like a friend more than anything else which is a gift on its own. Thank you
Hi Ramim, thanks for your great review and for your kind words about Bethany. We all hope you will be very happy in your new home.
5/5
GoogleVery happy with the service I got from Walter & Mair Sara and all the staff were amazing Would recommend them 100% 👍 …
Hi Lorraine, thank you for your kind feedback. I will pass your comments on to Sara. I hope you are settling into your new home well.
5/5
GoogleWalter & Mair were very helpful, and we purchased our first home through them. A special thank you to Sara and Bethany. Highly Recommend!
Thank you Mehru, I hope the excitement of owning your first home stays with you for a while! I will pass on your comments to Sara and Bethany.
5/5
GoogleGreat Service from the Team at Walter & Mair, special shout out to Beth B for the many visits and great communication during the process from the first enquiry from right move to completion day. 💯
Hi Darren, thank you for your kind review and Beth is over the moon! Thanks again and I hope you settle in well.
5/5
GoogleI phoned Walter & Mair today & my call was answered by Callum, who was very helpful & knowledgeable. My husband and I are looking to upsize - Callum understood our ‘wish list’ and has begun our property search. Shortly after the call, I also received a follow up email from Callum covering all the points as discussed, and we’re hopeful that Callum/W&M will be able to find us an ideal property.
Hi Priscilla, thank you for your comments regarding Callum. We aim to assist and guide at every stage so I'm please you found him helpful and I have passed on your comments to him. I hope that we'll find your forever home!
5/5
GoogleGreatly appreciated Sara and Toby's help pushing our house purchase over the line.
Thanks Thomas, happy to help and we hope you will be very happy in your new home.
5/5
GoogleA thoroughly professional and efficient approach to the sale - from initial meeting and throughout the conveyancing process. Toby was happy to be, and effective as, main point of contact and the team were on hand as needed to assist and help things along. Responsive to requests for assistance throughout.PositiveResponsiveness, Professionalism
Thank you Amanda and thank you for your prompt replies to all the enquiries. I hope you will be happy in your new home and I wish you the best for the future.
5/5
GoogleWe have been very impressed with the professionalism and service provided by Toby since the initial meeting. He had a clear sales strategy and has been fully committed, obtaining multiple offers higher than the guide price. Communication has been good and we feel very confident that Toby and his team will be there to guide us to a successful completion. Based on our experience thus far, we would not hesitate to recommend Walter & Mair.
5/5
GoogleVery friendly & professional staff, with good knowledge & experience of selling. Gave good advice, but took our opinions into account too. Thank you for successfully selling our house.
Thank you for your review Linda, I’ll pass on to the team.
5/5
GoogleAlthough the experience was fraught with problems (nothing to do with Walter & Mair) Sara was amazing throughout! Would recommend to anyone!
Hi Christine, thank you for your kind words and we are so glad that we got you to exchange. What a chain that was!!! I will give Sara your feedback as I know she worked tirelessly to get this over the line. We wish you every happiness in your new home.
5/5
GoogleI had the pleasure of working with Bethany and the team at Walter and Mair, and I must say, their friendliness, professionalism, and helpfulness were truly exceptional. Bethany made sure all of my questions were promptly and thoroughly answered, and the overall service provided by the team was nothing short of excellent. I highly recommend their services.
5/5
GoogleThank you to this amazing team for always being helpful and doing their job amazingly. We have brought our first home with them and it was a rollercoaster but Sara and her team managed it brilliantly. We was gifted a new home package box with goodies when we went to collect our key which was very nice of. Thank you guys we are so excited for this new journey x
5/5
GoogleWe had a great experience when purchasing our home with Walter & Mair in 2020. So when it came to our move this year, we decided to sell the property using Walter & Mair. They successfully arranged our viewings, we received a number of offers and they were excellent at keeping us informed throughout. Thank you!
Thank you Sophie, we hope you have settled in well to your beautiful new home.
5/5
GoogleToby, Dominic and Sara were very professional and helpful during the entire process with very good communication and keeping us informed of any developments in the chain. So overall a very good experience with Walter & Mair.
Hi Chady, thank you for taking the time to leave a review, it is really appreciated. I hope you are settling in well and enjoy many happy years in your new home.
5/5
GoogleBethany and Sara at Walter & Mair were great in helping us sell our house! Kept us up to date throughout the whole sale, managed the viewings day and also got as an offer above our guide price! Thank you! We will be sure to recommend you to anyone looking to sell/buy around the coulsdon area!
Thanks for your review Aisha. I will let Sara and Bethany know and we wish you every happiness in your new home.
5/5
GoogleWalter & Mair were recommended to us & we were delighted with the service every step of the way. A young team but clearly experts at what they do, they were so professional whilst being warm & friendly & what an amazing job they did. Thank you to all the team Anne & David
Dear Anne & David, thank you for such a lovely review. I know Sara worked really hard and she will be over the moon! Thanks again.
5/5
GoogleBeth has been awesome throughout - thanks for being so accommodating.
Thank you and I will pass on to Bethany
5/5
GoogleWalter and Mair were the estate agents of the people we brought from. They were very efficient and visible throughout the buying process
Thank you for your review Harry. We hope you will be very happy in your new home.
5/5
GoogleWe used Walter & Mair to purchase our property and can thoroughly recommend them to anyone thinking of selling or buying a property. Really good service provided and with a personal touch that felt very genuine!
Hi Craig, thanks for your kind review. It is a great house which I think has very much ended up in the right hands. I hope you will be very happy there.
4/5
GoogleWe purchased our first property through Walter & Mair. The process was handled professionally, with clear communication throughout the transaction. Any queries we had were responded to in a reasonable timeframe, and the sale progressed smoothly through to completion. Would recommend to others!
5/5
GoogleWe had a complicated and prolonged transaction but Sara Evans, Toby Bassett, Bethany, Tina, Callum and the whole team were exceptional, right from the first viewing, right to the end. They absolutely went the extra mile and represented us honestly and fairly, and communicated professionally. Thank you again. We recommend them 200%.
Hi Ibrahim, thank you for your kind words. We are all so glad that whilst protracted, you finally got into your new home. We wish you and your family every happiness for the future.
5/5
GoogleReally good experience buying a property via Walter and Mair. Dominic was very friendly and professional.
Hi Srinivas, thank you for your great feedback. We all hope you have settled in well to your new home.
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