Trusted Agent profile · Croydon
★★★★★
369 reviews across 3 platforms
The Lansdowne Building, Lansdowne Road, Croydon, CR9 2ER
Truuli's office in Croydon, at The Lansdowne Building, is rated 4.8 out of 5 across 369 reviews on three platforms. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Truuli, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotThe agent is very helpful and…
The agent is very helpful and approachable special mention is Leigh. The whole process of the mortgage was explained thoroughly and they are working together from the agent down to the broker and their solicitor. We am extremely happy that whole application takes only for 8 weeks. I would highly recommend Truuli to my friends if they want to have a mortgage.
5/5
TrustpilotRyan Morgan we are sincerely grateful…
Ryan Morgan we are sincerely grateful for your assistance with selling our home. You provided clear, easy-to-follow guidance throughout the process and we truly appreciated your expertise and patience. Your proficiency was invaluable to us and we could not have done it without you.Thank you again.
5/5
TrustpilotThank you Leigh…
I’m delighted that Leigh Thomas has assisted me with the sale of my house. He was recommended by a friend of mine who sold her property with Leigh’s assistance.
5/5
TrustpilotLeigh was very helpful and professional
Excellent service from Leigh and all the staff involved. As moving house is very stressful they made, at least this part of selling the house and moving relatively stress free. House sold after first open day and only two weeks after it went on the market.
5/5
TrustpilotThe company is very helpful and on hand…
The company is very helpful and on hand in helping us get the flat especially our agent David Cole, he really is a big help to us and he do anything for us to get the property.
5/5
TrustpilotSeth was a delight
Seth was a delight. Showed us around some houses, told some good stories. What a day!
5/5
TrustpilotImpeccable agent!
From the moment we met Michael at Truuli we felt not only looked after but everything was clearly explained. With knowledge, undertsanding and a desire to help we felt good about the whole process of selling our home. Would recommend to all our friends locally.
5/5
TrustpilotWe had a great experience with Seth…
We had a great experience with Seth Oppong, one of the company's Agents. He was patient, professionals and thorough in his approach to each property we visited, giving us a broad tour around the area we were interested in. Also, giving us valuable advice for each house. Will continue working with him as we continue our search for our dream home.
5/5
TrustpilotGreat Agency
This is an agency with a passion to work for you and get the job done the way you like it. More effective than most of the much more well known agencies from my personal experience. Seth gives the personal touch and care into what he does for you. It appears they know how to use technology to their advantage.
5/5
TrustpilotAmazing service…
Im very pleased with the service provided by Mr David, he is very efficient and friendly, im happy with everything, it was an easy and pleasant experience. Everything happened very fast! Im impressed! Thank you nr David!
4/5
TrustpilotWhat impressed me most was
What impressed me most was, what was said would be done was done and in a timely manner. This instilled trust. They were contactable and responded swiftly, all the components of good customer service especially with the stresses that accompany selling and moving home.
5/5
TrustpilotProfessional and friendly service
I had a really positive experience with Truuli - the agent Michael encouraged me to view a property I hadn't considered, which turned out to be my favourite and I've now had an offer accepted on this property. He was flexible with timings for viewings and very thorough in sharing information. Very professional and friendly to deal with. Thanks again!
5/5
TrustpilotAmazing service received from Seth!!!
Amazing service received from Seth, thank you so much for going the extra mile whilst at the viewing, you called the seller & got us the answers we needed, there and then. I am soo happy and grateful for all your assistance during the purchase of our first home purchase!!
5/5
TrustpilotAmazing service from Ryan at Truuli
Amazing service from Ryan at Truuli. Really friendly and professional. Thank you for helping us sell our home :)
5/5
TrustpilotTruuli is just fantastic
Truuli is just fantasticVery professional and I highly recommend themThus is the 2nd property they sold for us and they are simply the best
5/5
TrustpilotBrilliant work selling our leasehold
We used Truuli after a neighbour recommended and we were very impressed. Fantastic photos, we had viewings coming in quickly, and the response times during the sale process was actually amazing. Considering all the effort needed to get our leasehold sale through to completion they are amazing value for money. Will definitely use them again!
5/5
TrustpilotWe had engaged the services of numerous…
We had engaged the services of numerous Estate Agents in an attempt to sell our London property. None of them have come anywhere near the professionalism, enthusiasm and optimism, demonstrated in a difficult period, as Truuli Estate Agents. We would like to particularly mention Mr Seth Opong and his colleagues for their sincere efforts.Homa Nelson & Andrew Dane
4/5
TrustpilotNana Akoto
Nana, was a great help in finding a tenant for me quickly. Also managed to get me an increase on the rent than my expectation. Great service, would definitely recommend him to anyone who is in the market to find a tenant.
5/5
TrustpilotAkuwa arranged and conducted a viewing…
Akuwa arranged and conducted a viewing for me at 1 Garratte close for me. She is a star. She promptly replied all emails and answered all my questions in detail. She is a great professional who represented her organisation very well. Thanks
5/5
TrustpilotExcellent customer service
Our Estate Agent, gave us excellent service. He was very polite, extremely helpful/knowledgable with the whole process & nothing was too much to ask for. We would recommend using Truuli & him to all our friends. Thanks again DC at Truuli.
5/5
TrustpilotHighly recommended!
What can I say, I'm highly impressed with Micheal's impeccable service at Truuli. He's a genuinely honest guy and kept us informed throughout the buying process. I would definitely recommend contacting him if you're looking to buy or sell. Great work!
5/5
TrustpilotGreat Service
I have been looking for a property for a few months with a number of high street agents without luck. From my first interaction with Michael, he demonstrated his knowledge of the area and market and listened to my requirements. I found a lovely house through Michael and he has kept me updated throughout the transaction and hope to exchange shortly.
5/5
FacebookI have been looking for a property for a few months with a number of high street agents without luck. From my first interaction with Michael, he demonstrated his knowledge of the area and market and listened to my requirements. I found a lovely house through Michael and he has kept me updated throughout the transaction and hope to exchange shortly.
5/5
TrustpilotTruuli and Excellent Service
Truuli are a very professional outfit. They were tenacious, professional, patient and polite and brought many buyers, the most of any Estate Agent, through my door to view my property. Special shouts go out to Leigh, Michael, Seth and Ryan who all massively contributed to the sale of my property. I am a very happy customer.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Truuli, Croydon won Platinum.
