Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLouis Craggs has been fantastic since I moved into my new property. I had a few issues which needed to be addressed and he handled the with the upmost professionalism and also very quickly! All issues have now either been resolved or those which have not, I am given frequent updates which gives me peace of mind knowing they are being dealt with. Louis is very approachable and very informative as well. I have full confidence in Louis as my dedicated property manager. Thank you for being so efficient :)
Rebecca · 24 July 2022
Agent replied · 24 July 2026
Thanks Rebecca
★★★★★ 5/5
GoogleAdem was very helpful and is doing everything he can to find me the right flat.
Maria · 20 October 2025
Agent replied · 20 March 2026
Dear Maria,
Thank you for leaving us a 5* review.
We are delighted to hear that Adem provided you with a helpful service during your property search.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GooglePawel was great in helping us buy our first home. He was always very easy to contact and sorted out any issues quickly and efficiently. Would highly recommend, thanks so much!
Hannah · 13 May 2025
Agent replied · 23 December 2024
Dear Hannah,
Thank you for leaving us a 5* review. … More
★★★★★ 5/5
GoogleLanya has been brilliant with her communication and quick to organise viewings! Professional and efficient approach, very positive experience.
Gurpreet · 20 September 2025
Agent replied · 20 March 2026
Dear Gurpreet,
Thank you for leaving us a 5* review!
We’re so pleased to hear Lanaya’s professionalism and efficiency made your experience such a positive one. We’ll be sure to pass your comments on to her, she’ll be delighted.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Robyn · 24 September 2025
Agent replied · 24 July 2026
Thanks Robyn, glad we could help😊 …
★★★★★ 5/5
GoogleWe had a fantastic experience to secure our new tenancy through the Street Ahead. From start to finish, the service was professional and highly efficient. A huge standout was Adem's unparalleled dedication.they were always available, even outside of normal business hours, to answer our calls and help with paperwork.I would strongly recommend them to any prospective tenant.
Thank you very much.
Jay · 9 November 2025
Agent replied · 20 March 2026
Dear Jay,
Thank you so much for your wonderful review! We’re delighted to hear that your experience securing your new tenancy with Streets Ahead was so smooth and positive. Adem will be thrilled to know his dedication and commitment made such a difference - he truly goes above and beyond for our clients. We really appreciate your recommendation and wish you all the best in your new home!
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleA big thanks to Pawel Serafin for helping us in our search for a property. We appreciate your time in our search and in answering our phone calls and emails.
Brinda · 13 May 2025
Agent replied · 23 October 2024
Dear Brinda,
Thank you for leaving us a 5* review! We are delighted to hear that Pawel was … More
★★★★★ 5/5
GoogleLily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!
Natasha · 24 July 2025
Agent replied · 24 July 2026
Thanks Natasha😊 …
★★★★★ 5/5
GoogleJasmine has been helping me find a new property and has been very helpful and supportive I definitely recommend her
TheOnlyCeee · 28 May 2026
★★★★★ 5/5
GoogleThe staff were so nice and professional especially Kirstin and Denim. Kirstin was the one shown as the property. She is very good at her work. Thank you
Boadu · 13 May 2025
Agent replied · 10 January 2025
Dear Boadu,
Thank you for leaving us a 5* review. … More
★★★★★ 5/5
GoogleThank you to George, Denim, Kirstin and Sofia for helping to make my housing searching very stress free and a quick process. I highly recommend this team
Jasinth · 13 May 2025
Agent replied · 23 December 2024
Dear Jasinth,
Thank you for leaving us a 5* review. We are delighted to hear that George, … More
★★★★★ 5/5
GoogleI would highly recommend street's head estate agent croydon George bar who looked after me very professionally to the tee thank you George I appreciate it
DERRICK · 13 May 2025
Agent replied · 23 October 2024
Dear Derrick,
Thank you for leaving us a 5* review! We are delighted to hear George provided … More
★★★★★ 5/5
Googleduring my search for a property brad helped me narrow down potential property and was very efficient with the viewings and went out of his way to take me to a viewing that no one else was available for; as well as worked around my work schedule which i very much appreciated
Best · 18 December 2025
Agent replied · 17 January 2026
Dear Best King,
Thank you for taking the time to share your experience. We are so pleased to hear that Bradley was able to support you throughout your property search.
It is great to know that he helped you narrow down suitable options, arranged viewings efficiently, and even went out of his way to accommodate a viewing when no one else was available. We are also glad he was able to work around your busy schedule, as making the process as smooth and convenient as possible is always our priority.
We truly appreciate your feedback and are delighted that Bradley made a positive difference in your journey. If you need any further assistance, we are always here to help.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleThank you Alex for sorting out all the repairs work for me. You’re always so helpful.
Ifrah · 24 August 2025
Agent replied · 24 July 2026
Thanks Ifrah!
★★★★★ 5/5
GoogleGreat experience with the whole renting process . Adem has been incredibly helpful.
Mariya · 20 September 2025
Agent replied · 20 March 2026
Dear Mariya,
Thank you for leaving us a 5* review! … More
★★★★★ 4/5
GoogleLanaya has been fantastic,clear and genuinely helpful throughout thank you soo much
Thomas · 20 September 2025
Agent replied · 20 March 2026
Dear Thomas,
Thank you for leaving us a positive review.
We are delighted to hear that Lanaya has provided you with such a helpful service throughout your property search.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleGeorge was very accommodating and kept me updated on properties within my requirements which was very useful and made my search easier.
Daria · 13 May 2025
Agent replied · 13 May 2026
Dear Daria,
Thank you for leaving us a 5* review. … More
★★★★★ 5/5
GoogleAdem was very helpful during my property search, thanks!
Debbie · 20 September 2025
Agent replied · 20 March 2026
Dear Debbie,
Thank you for leaving us a 5* review.
We are delighted to hear that Adem was very helpful during your property search.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
FacebookThank you to Harry who was extremely proactive in finding us our new home! Despite an initial hiccup out of his control he continuously made sure to find us new options with a great sense of urgency.
We weren’t able to physically see our new home during this pandemic until move in - which for us was a gamble we were willing to take due to our circumstances.
However, it truly did pay off. We ended up in a beautiful home which was more than what we had expected.
Angela · 8 July 2020
Agent replied
What a fantastic review. Thank you for mentioning Harry and taking the time out to leave us a review. I'll let Harry know that you've mentioned him :) - Rebecca
★★★★★ 2/5
GoogleLANDLORDS BEWARE
While streets ahead are a good agency on the whole, there are some major problems that I would suggest landlords stay away from this agency.
Firstly the good bits. The lettings team are fantastic! Kunel, George and Alexander are excellent at what they do and I trust them whole heartedly with finding me good tenants.
Property management are ok... But high turn over in staff means I’m constantly speaking to someone new. I had good property managers in the past but standards are slipping.
Now the major problem... they’re hire a handy man called Dave to carry out work that he isn’t qualified for. He does work which can only be described as a short term fix only for everything to go wrong weeks later. In short he’s a cow boy builder and should not be trusted with clients properties. I assume they use him because he’s cheap. When his work messes up they get property builders in who know just how bad Dave is and they told me they get most of their work from cleaning up Daves mess!
So I suggest all landlords to not use fully managed at streets ahead. I recommend them for a find tenants or rent collection only.
Don’t let their builders ruin your properties like they did to me!!!!
Anthony · 21 April 2020
Agent replied
Dear Mr Smith,
Many thanks for your review and I apologise you were let down after the initial lettings process.
We are always looking to provide our clients with the best customer service and would appreciate if you could contact me on 020 8655 1300 to discuss your experience in further detail.
I look forward to hearing from you.
Kind regards,
Kunal Patel
Lettings Manager
★★★★★ 5/5
GooglePawel and the team at Streets Ahead Estate Agents, Croydon Branch have been fantastic from start to finish. Throughout the process of buying my first property, they've been consistently helpful and friendly, guiding me through each step of …
Luke · 16 September 2025
★★★★★ 4/5
GoogleA mixed review.
Tom Wright in lettings: fantastic. He salvaged a professional relationship I was ready to abandon.
Everyone else: Meh. Their lack of accountability & poor comms were the reasons I’d gotten to that point.
Businesses like this need people with good customer skills higher up, overseeing the teams. Hope that happens.
Lu · 9 October 2025
Agent replied · 20 March 2026
Dear Lu Williams,
Thank you for taking the time to share your feedback. We’re delighted to hear that Tom was able to turn things around for you - he’ll be so pleased to know his efforts made a difference. We’re equally sorry to learn that your experience with the wider team fell short of expectations. Clear communication and accountability are things we take seriously, and your comments have been shared with management so we can address them directly.
We truly value your honesty, as it helps us improve, and we hope to demonstrate a much more consistent standard in the future.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GooglePawel went above and beyond to help us find our dream property
Daniel · 4 May 2026
★★★★★ 5/5
GoogleStreets Ahead were incredibly helpful, fast and efficient. They helped my wife and I find a home to rent quickly and were very helpful every step of the way. I'd 100% use them again and would recommend them to others.
Matt · 16 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
