Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had heard good things about Streets Ahead Estate Agents Lueer Addiscombe branch whilst living in the area. Now moved to E Sussex & needing to sell our dad's property, l thought would give them a go. I was not disappointed & Streets Ahead lived up to my expectations. Ricky mainly handled the complexities of this leasehold sale. Showing tact & sheer steel, along with Marina chasing up & dealing with all 3 solicitors with professionalism where at times communication fell into a black hole! Really grateful the team were there also following up actions. Their expertise that was beyond "just doing their job" shone through. I wouldn't hesitate recommending this Streets Ahead branch in the future. Excellent work guys!
Annette · 9 November 2025
Agent replied · 20 March 2026
Dear Annette,
Thank you for leaving us a 5* review.
We’re delighted to hear that Ricky and Marina were able to guide you through the sale with such professionalism and dedication, especially given the complexities involved. Your kind words mean a great deal to the whole team here at Streets Ahead Addiscombe. We truly appreciate your trust in us and are so pleased we could meet - and even exceed - your expectations. Wishing you all the very best in East Sussex, and thank you again for recommending us!
Kind regards,
Zoe
Streets Ahead
★★★★★ 1/5
GoogleI live directly opposite this estate agency and have observed that the business leaves its interior lighting on throughout the entire night, every night. The lights are bright white and the premises have no blinds or curtains, which results in an excessive amount of light flooding into nearby apartments.
This is not a trivial matter. The illumination is strong enough to make it difficult to rest properly, even with blackout blinds drawn. The constant exposure has affected our ability to sleep, and our pets have also become unsettled by the perpetual brightness. It is extraordinary that a commercial establishment operating within a residential area should disregard the impact of its lighting in this way.
Most reputable businesses use timers, dimmers, or blinds to prevent unnecessary light spill outside of operating hours. Such measures are inexpensive and straightforward to implement. The continued failure of this agency to take any remedial action suggests a lack of consideration for its neighbours and for the broader community.
I hope the management will reflect on the inconvenience caused and take appropriate steps to mitigate the disturbance. Until this issue is resolved, I cannot in good conscience recommend this agency to anyone who values professionalism or civic responsibility.
Dr · 9 October 2025
Agent replied · 20 March 2026
Hello,
Thank you for leaving us a review.
Please can you forward this information to clientcare@streetsahead.info and we will investigate further.
Kind regards,
Zoe
Streets Ahead
★★★★★ 1/5
GoogleWe have had a very poor experience with Streets Ahead as tenants of a property they manage, and unfortunately, our experience reflects what others have shared in recent reviews.
From the start of our tenancy, we have raised multiple issues with the property, none of which have been resolved - despite chasing them for over two months. Communication has been appalling. Daisy, the Head of Property Management, has consistently ignored our emails and phone calls. We have received no updates, no follow-through, and no accountability. On the rare occasions we’ve had contact, Daisy's manner has been dismissive and unprofessional, which has only added to our frustration.
A contractor from Streets Ahead was scheduled to visit and failed to show up, only notifying us after the appointment time that they could not attend. This caused us to waste time and take unnecessary leave from work. Since then, we’ve tried repeatedly to arrange a follow-up visit, but the agency and contractor have shown no flexibility or urgency whatsoever.
Based on our experience, I would not recommend Streets Ahead to anyone, whether you're a tenant or a landlord expecting a reliable agency to manage your property.
M · 9 October 2025
Agent replied · 20 March 2026
Dear MJ,
Thank you for leaving us a review.
We are sorry to hear that on this occasion the service received from Streets Ahead has not been up to our usual standard.
Please email more information to clientcare@streetsahead.info and we will investigate this further.
Kind regards,
Zoe
Streets Ahead
★★★★★ 1/5
GoogleThis has been the worst experience we’ve ever had with an estate agent. We were told just one day before moving in that the landlord had pulled out. For two weeks before that we were ignored, despite constantly chasing for updates. Completely unprofessional and careless with people’s lives.
On top of that, the agent asked us into leaving a fake 5-star review in advance, for the agent to get a free holiday or whatsoever. That alone says everything you need to know about how this company operates, dishonest and manipulative.
They wasted our time, left us in a horrible situation, and showed zero accountability. A sham of a team, and a disgrace to the industry.
Do not trust them. Stay well away.
Location: Lower Addiscombe Rd, Croydon
Ritu · 9 October 2025
Agent replied · 20 March 2026
Dear Ritu,
Thank you for leaving us a review.
We are sorry to hear that on this occasion the service you received from Streets Ahead has not been up to your usual standard.
Please email us more information at clientcare@streetsahead.info and we will investigate this further.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleMany thanks Denim and all the team at Streets Ahead. Thanks for the professional, swift and successful letting of my property, all went very well and I am very happy, thank you for managing things so well I will definitely be coming back to you.
Andrew · 13 May 2025
Agent replied · 8 December 2024
Dear Andrew,
Thank you for leaving us a 5* review! … More
★★★★★ 5/5
GoogleStreets Ahead Estate Agents have been very proactive in helping me find my ideal property. Pawel has been on the case & has secured viewings for some interesting properties matching my criteria. I very much recommend their service.
Mark · 30 April 2026
★★★★★ 5/5
GoogleAs tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company
Adam · 24 September 2025
Agent replied · 24 July 2026
Thanks Adam for choosing us and leaving such kind words!
★★★★★ 5/5
GoogleHuge thanks to both Denim and Kirstin for helping me secure my new home so quickly! Both were extremely responsive, professional and happy to help with any viewings/queries promptly! …
Becki · 16 September 2025
Agent replied · 13 May 2026
Dear Becki,
Thank you for leaving us a 5* review. We are delighted to hear that you could … More
★★★★★ 5/5
GoogleWould 100% recommend Mannings, we’ve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.
Becca · 24 July 2025
Agent replied · 24 July 2026
Thanks Becca, wishing you the best!😊 …
★★★★★ 5/5
GooglePawel, Ricky and the team have all been great throughout the process. Firstly did a fantastic job finding properties that matched my requirements, they’ve great job managing both seller and buyer expectations and been great communicators throughout.
Louis · 21 April 2026
★★★★★ 5/5
GoogleAs landlords, we had positive experience with Streets Ahead, Denim and George were very responsive and secured the tenancy quickly. They also dealt with some repairs promptly, which is very appreciated. Tenant is due to move in today. Thank you!
Tanja · 13 May 2025
Agent replied · 13 May 2026
Dear Tatjana,
Thank you for leaving us a 5* review. … More
★★★★★ 5/5
GoogleI worked with Adem he was very nice and explained everything really well, hopefully we find something soon
Wiam · 18 December 2025
Agent replied · 17 January 2026
Dear Wiam Carter,
Thank you for your review. We’re glad to hear that Adem was able to provide clear explanations and friendly support during your search. We hope you find the perfect property soon and look forward to assisting you every step of the way!
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleI had a really positive experience working with Judah during my property search. Although I ultimately didn’t move forward with the property we were discussing, I genuinely appreciated how attentive, professional, and supportive he was throughout the process.
As a first-time solo buyer, the process can feel quite overwhelming at times, but Judah always made me feel comfortable and informed. He consistently followed up, kept communication clear, and did everything he could to get the information I needed quickly and efficiently.
What stood out most was that I never felt pressured, he was patient, approachable, and genuinely helpful throughout. I’d definitely recommend working with him if you’re looking for an agent who is proactive, reliable, and easy to deal with.
Thanks again, Judah!
Marcia · 9 May 2026
★★★★★ 5/5
GoogleLily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.
K.Y · 24 October 2025
Agent replied · 24 July 2026
Thank you for the positive review!
★★★★★ 5/5
GooglePawel offered exceptional support when I decided to purchase my flat. He made himself available for all my questions and pointed me in right direction when I needed assistance with things outside his purview. Thank you Pawel.
Simone · 13 May 2025
Agent replied · 23 October 2024
Dear Simone,
Thank you for leaving us a 5* review! … More
★★★★★ 5/5
GoogleThis rental agency responded very quickly (compared to others). Lanaya is very patient !! She provided me with a lot of necessary information I need.
Jingchun · 20 September 2025
Agent replied · 20 March 2026
Dear Jingchun,
Thank you for your lovely feedback! We’re so pleased to hear that you had a … More
★★★★★ 5/5
GoogleThrough and through, Ricky is a great estate agent who goes above and beyond to help you find your dream home, and more - high level expertise for the end to end journey, would definitely recommend.
S · 13 May 2025
Agent replied · 8 December 2024
Dear S E,
Thank you for leaving us a 5* review. We are delighted to hear that Ricky went … More
★★★★★ 4/5
GoogleGeorge Barnes has been wonderful to work with and consistently updated me with feedback on available rentals and continued to check in with us along our search. He has been a pleasure to work with.
Latara · 13 May 2025
Agent replied · 13 May 2026
Dear Latara,
Thank you for leaving us a review! … More
★★★★★ 5/5
GoogleAlex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !
Chris · 24 March 2026
Agent replied · 24 July 2026
Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.
★★★★★ 5/5
GoogleGreat service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner
Dane · 24 August 2025
Agent replied · 24 July 2026
Thanks Dane!
★★★★★ 4/5
GoogleThough I haven't gotten a property yet but Adem has been excellent 👌 in my search. 👊Good work done Adem. …
John · 20 September 2025
Agent replied · 20 March 2026
Dear John,
Thank you for leaving us a positive review!
We wish you all the best with your property search.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleThis letting agency is doing great job. Giving suitable options for my family to move new home. Adem is Very helpful.
Prem · 20 September 2025
Agent replied · 20 March 2026
Dear Prem Yt,
Thank you for leaving us a 5* review. … More
★★★★★ 5/5
GoogleHaving been in property for forty years it’s hard to find an agent that meets my high expectations. In a tricky market Pawel’s tenacity and perseverance really helped to push my sale over the line. He was always available but more importantly was also proactive which meant I didn’t have to chase. Decent agents are hard to find so will use SA again.
John · 9 November 2025
Agent replied · 20 March 2026
Dear John,
Thank you so much for your fantastic review and for sharing your experience. We’re delighted to hear that Pawel’s dedication and proactive approach made such a difference in getting your sale completed. Coming from someone with your level of experience in property, your feedback means a great deal to us. We’re so pleased we could meet your expectations and truly appreciate your trust - we look forward to working with you again in the future!
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleMy experience with Streets Ahead was a positive one. Pawel from the Addiscombe Office was particularly helpful. He is very professional and willing to go the extra-mile to satisfy his client's demands.
Blanca · 13 May 2025
Agent replied · 8 December 2024
Dear Blanca Beatriz De Tucker,
Thank you for leaving us a 5* review! … More
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