5/5
GoogleThank you to Kristen at streets ahead for helping me find a property. The whole process was very quick and efficient and she was such a great support. Very professional and quick to answer and questions or concerns I had.
Trusted Agent profile · Croydon
Streets Ahead Purley reviews in Croydon
★★★★★
447 reviews across 2 platforms
936 Brighton Road, Purley, CR8 2LP, Croydon, CR8 2LP
Part of Streets Ahead, see every office.
Streets Ahead's office in Croydon, at 936 Brighton Road, is rated 4.7 out of 5 across 447 reviews on two platforms, including 188 Google reviews rated 4.5.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
GoogleEstelle was super professional and such a huge help! She was very polite and understanding of our preferences. Thanks again!
Agent replied · 26 October 2024
Thank you Ella for your review. I will pass you comments on to Estelle. Thanks, Laura
5/5
TrustpilotAbsolutely amazing experience
Absolutely amazing experience! Had a lady called Aibha and really helped me through the process, 100% recommend!
5/5
TrustpilotProfessionalism
Kudos to Adem for his professionalism and support. He is reliable and always ready to help.
5/5
GoogleHad a very smooth moving in process thanks to Kristen Watson and Emma Mckenzie! They were both very friendly and, most importantly, transparent. We even received a lovely moving in welcome box with little goodies to settle in. Recommend!
5/5
TrustpilotExcellent company
Thrilled with my experience using Street Aheads, Couldn't fault Aibhas service, very polite, professional and helpful.
5/5
GoogleNick was incredibly helpful, approachable and knowledgeable. He was sensitive to the needs of the tenants and efficient in his arrangements for the Open Day. I found him easy to contact and easy to get along with. He also gave us good advice and made sure we had the right paperwork to hand at the right time. I would definitely use Streets Ahead for property sales again in the future.
5/5
GoogleThank you to Kristen who helped me find a home and was always friendly and consistent with communication!
Agent replied · 26 October 2024
Hi Louise, thank you for your review. I will pass your lovely comments on to Kristen. Thanks, Laura
1/5
GoogleOrganised potential renters for my home, I specifically requested no pets, so when they did find someone suitable I was happy. This is until I found out Emily had withheld the fact the tenant had 3 dogs after contracts had been signed ('no pets' removed from contract to tenant). Wasn't happy to say the least, terrible service, it's true what they say about estate agents afterall!NegativeProfessionalism
Agent replied · 26 October 2024
Hi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura
5/5
GoogleThank you Streets Ahead for helping me with my property search. To begin with i was a bit hesitant to go ahead and leave the responsibility with the team to find me a new home, as previously with other agencies I had an awful experience. However my opinion has now changed thanks to the help of Jordan and her team 🙂 …
5/5
TrustpilotGreat smooth forward process
Great smooth forward process, thanks kacey
5/5
GoogleThe Streets Ahead staff at the Purley branch were very professional but had an approachable, down-to-earth attitude. George was great in communicating the new tenancy application process and keeping me informed. Emma is great at smoothing things out. Whilst Kirsty does a good job property managing after moving in. Even Natalie goes the extra mile in getting things delivered. Great bunch!
5/5
TrustpilotGreat service by Bradley and Sofia at…
Great service by Bradley and Sofia at Purley branch.
5/5
TrustpilotAmazing experience with Jasmine :) She…
Amazing experience with Jasmine :) She is amazing at her job!
4/5
TrustpilotMaya gave us good customer service.
Maya gave us good customer service. Keep it up
5/5
TrustpilotLove how Adem communicated well to me
Love how Adem communicated well to me. Kudos
5/5
GoogleI recently had the pleasure of working with Kristen, and I can confidently say that the experience was exceptional from start to finish. Kristen demonstrated professionalism, and dedication that exceeded my expectations. From our initial meeting, she took the time to understand my needs and preferences. Thank you, for making what can often be a stressful process so smooth and successful!
5/5
GoogleIt was a pleasure working with George Simpson. Looking forward to working with him again.
Agent replied · 11 October 2026
Dear Zeishan, Thank you for leaving us a 5* review. We are delighted to hear that you had a pleasure working with George Simpson, from our Purley sales team. We look forward to working with you again in the future. Kind regards, Zoe PA to Directors
5/5
GoogleStreets Ahead and in particular Stefano Serpillo have been a pleasure to work with throughout my house buying process. In a competitive sales market Stefano was particularly impressive from my initial viewing request to securing my offer and then beyond. Always helpful and quick to respond to any issues Stefano has proved to be a very efficient link in the communication chain.
5/5
GoogleHappy with the service had quite a few viewings, but unfortunately they didn't sell my house so I have taken it off the market for now, but over the last 15 years I have sold a few houses through various Streets Ahead branches and I have always been happy with their service, and when I decide to put my house back for sale, I would most likely choose Streets Ahead again
5/5
GoogleWhat a great experience for us. Estelle was professional, polite and understanding from the very start. Emma was professional, helpful and polite through the whole process, It's been a pleasure to deal with streets ahead and these ladies. Can't thank you enough.
5/5
GoogleOur experience with Streets Ahead, especially Layla and Lisa has been excellent from start searching a property to moving in with 2 small dogs. Both ladies were very polite, professional, friendly and extremely helpful with all our queries. They both provided first class service with a great personal touch. Thank you ladies for your hard work. Anna&Mirek
4/5
GoogleJust made enquiries for letting, as I was moving home very quick. Spoke to Grant and his help and assistance in this and found him very helpful, professional, courteous. Even when I had found a home via another agent, his professionalism was exemplary. I would most use the company again if I ever had to move.
5/5
GoogleExcellent service. They sold our property for us. We had a buyer within 3 weeks of listing at asking price. The transaction was a bit slow because of the solicitors but Aiden, our account manager, kept things moving and kept us informed. Very happy in the end with their service
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