5/5
TrustpilotJason
Jason, the gentleman who handled our contract reneweral was brilliant and thorough. He found solutions that worked for both landlord and tenants at no risk to us. Great job.
Trusted Agent profile · Croydon
Stirling Ackroyd Croydon reviews
★★★★★
1,588 reviews across 2 platforms
Room 1.54, Interchange House, 81 ? 85 Station Road, Croydon, CR0 2RD, CR0 2RD
Stirling Ackroyd's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,588 reviews on two platforms, including 264 Google reviews rated 4.7.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThankyou
Agent replied · 10 October 2026
Hi Abdul, Thanks for the great review! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Dear Carmen Hulya, Thank you for taking the time to review your recent experience with our Stirling Ackroyd Croydon branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Dear, Ernestina Adu-Gyasi! Thanks for the great review! All the best, Customer Care Team
5/5
TrustpilotVery good for booking for reviews
Very good for booking for reviews Thanks I hope I will get my home soon.Thanks
5/5
TrustpilotI’ve had a great experience with the…
I’ve had a great experience with the team at SA, from finding tenants to now managing the property. Highly recommend.
2/5
TrustpilotThey offer to arrange the end of…
They offer to arrange the end of tenancy cleaning, and 4 days before the end of my tenancy they said they don't do that. I had to arrange something last minute, because they wouldn't own their mistake.
5/5
TrustpilotVery friendly
Very friendly, clear and helpful
5/5
GoogleI have used Townsend Croydon Lettings department twice now to rent out my flat and am really pleased with their service. They listen to me and make every attempt to find the right tenant for me. Very happy customer!
5/5
TrustpilotGreat service from Joel
Great service from Joel - thanks!
5/5
TrustpilotFantastic customer service.
Today I called Stirling ackroyd as I am looking for a property and spoke with Ashley at Head Office. She was very friendly and a great help.
5/5
TrustpilotThank you to the staff at Sunbury who…
Thank you to the staff at Sunbury who helped me purchase a buy to let property and the lettings ladies who helped me find a new tenant
5/5
TrustpilotIt was really good talking to Jake
It was really good talking to Jake. Found it quite helpful!
5/5
TrustpilotVery helpfully estate agent
Very helpfully estate agent David , Highly recommending his service !
5/5
TrustpilotRang the office got straight through To…
Rang the office got straight through To Joel gooden who organises our appointment for a valuation Which we are awaiting
5/5
TrustpilotExcellent experience
I'm very pleased with Saffah Maryam, who's been our property manager. Very efficient, understanding, patient, and polite! All you need from an estate agent!
1/5
TrustpilotWorst estate agent
Worst estate agent, struggling to get my security deposit released, property managers never respond the emails
5/5
TrustpilotHelpful and efficient
Harry in head office helped direct me to the right branch when I called looking to buy my first flat. Very helpful and would highly recommend.
5/5
TrustpilotMe and my partner had an amazing…
Me and my partner had an amazing experience with this company. Tas from the twickenham office in particular was very friendly and extremely helpful. Highly recommend!
4/5
TrustpilotAimee - Superstar!
Aimee has managed our flat for quite some time and she is always helpful, professional and polite. Thank you for a great service Aimee!
5/5
TrustpilotGreat agent Mesh helped us out with…
Great agent Mesh helped us out with replacing furnitures, cleaning, disinfecting before we move in. He’s just so nice and solved my problems and gave me advices.
2/5
TrustpilotGreat service and provided good…
Great service and provided good response by Mr. Ricky Johnson, Croydon Branch.Letting agents service is good, But property management team support needs to be improved
5/5
GoogleAmazing Support
Agent replied · 10 October 2026
Dear Pasha, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
TrustpilotReally speedy level of responses
Really speedy level of responses, professional and resourceful - I can always rely on them if I need support around the flat. Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
