5/5
GoogleFriendly, professional service from Cam'ron Griffiths, sorted everything within 24 hours, smooth and stress-free.
Trusted Agent profile · Croydon
Stirling Ackroyd Croydon reviews
★★★★★
1,589 reviews across 2 platforms
Room 1.54, Interchange House, 81 ? 85 Station Road, Croydon, CR0 2RD, CR0 2RD
Stirling Ackroyd's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,589 reviews on two platforms, including 264 Google reviews rated 4.7.
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Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat service and understanding
I contacted Stirling Ackroyd to enquire about manage my portfolio of properties and was so pleased that I did. I found that they listened to what I was saying and immediately understood what it was that was needed. The staff working there were knowledgeable, friendly and happy to help. Will continue with to use and would recommend them wholeheartedly. Thanks!
5/5
TrustpilotPrompt and efficient service from Marty…
Prompt and efficient service from Marty and team.
5/5
TrustpilotProfessional and informative
Professional and informative, kept my partner and I updated through the whole moving process. Big thanks to Foz.
5/5
TrustpilotGreat experience
I recently contacted head office and spoke to a lovely lady called Ashley. From the start to the end she was fantastic. She clearly explained the process and made me feel at ease. I feel she really took the time to find out what my needs are. She clearly knows her job very well. Overall the service was 10/10 and I will definitely being recommending her.
5/5
TrustpilotHighly recommended
I would highly recommend Kieran Hogan to anyone looking to buy or sell after helping my family recently
5/5
TrustpilotAbby Gooptu
Abby Gooptu has provided an excellent customer service during the course of the last lease term and current renewal process. Always helpful and kind. Thank you Abby! :)
5/5
GoogleEarly days, but I decided to go with Townends because I was especially impressed with Diane Armstrong"s approach at and after our initial meeting. She was thoroughly prepared, clear about the likely valuation of my letting and willing to discuss ways in which Townend's could help me to attract the right tenant and provide excellent with the stress-free fully managed service I am looking for. I am looking forward to entrusting my letting to Townends next year.
4/5
TrustpilotI have been dealing with Freddie from…
I have been dealing with Freddie from head office, he has a professional manner. His persistence paid off when keeping in touch with me as I was about to change agent for Stirling Ackroyd, however, I my existing agent came through with a sale at the last minute.
5/5
TrustpilotA great company to work with
We work very closely with Joe Robinson to ensure the reapit is used efficiently throughout the entire company. Stirling Ackroyd are a great company to work with, the brand is very strong in the area and were delighted to work with them here at Reapit
Agent replied · 28 October 2024
Thanks Mark, we love Reapit too. A valuable tool for our teams.
1/5
TrustpilotAvoid
Not a good experience. I have had two properties which they have managed for me for a few years. I have lost count of the errors, omissions, failures to follow-up on instructions and total mis-management. Their customers tenants and landlords deserve much better. As this situation has been going on for sometime, I think its the leadership in this business that need to change: - smell the coffee and leave
5/5
TrustpilotGreat service!!!
I received great service from Stirling Ackroyd. I bought 2 houses with them. I have started to use their service for getting new tenants for my flat. Toby, Archie and Cheveiz are doing very good job. They are very helpful and friendly. I would highly recommend Stirling Ackroyd to my family and friends.
5/5
Trustpilotexcellent property manager
A big thank you to my property manager Violeta Gordejeva. My boiler was broken and left me with no hot water nor heating. A couple of hours after I wrote to Violeta, she has contacted the contractor, and it got fixed the next day.
5/5
GoogleI have had an amazing experience getting a new place. Being assisted by Jonathan through it all when retning for the first time. It has been a delight throughout the whole experience of finding a new place i can call home.
Agent replied · 23 October 2024
Hi Tatiana. WOW - we are so pleased to read about the amazing five star experience that you have had with our fabulous Croydon team and in particular Jonathan. It is wonderful to know that Jonathan made the entire process a delightful experience for you, as this is your first home it means even more to us! Thank you for choosing Townends as the agent to help you with this exciting occasion and we wish you all the best in your new lovely home. Emily
5/5
TrustpilotGreat professional staff in particular Cheveiz Javaid
I have had a number of telephone conversations with Cheveiz Javaid who has provided great advice relating to current property and rental markets. Cheveiz has always shown professionalism and very knowledgeable in his area. I look forward to working with Stirling Achroyd hopefully in the near future
5/5
TrustpilotQuick response and very helpful
I put in a request to speak to someone regarding potential flats for sale and the following morning received a call from David who was very helpful and provided guidance me into what my partner and I needed to do next as first time buyers.
5/5
TrustpilotGrateful for the continual contact!
Selling and loving home isn’t a stress free time but I’ve been so grateful for Sandra Holmes continually keeping in contact over a good few months now. She’s always a friendly voice to talk to amidst the whirlwind of selling and buying. Very appreciate to have her contact me through this journey.
5/5
TrustpilotAndrew Aldworth @ Stirling Ackroyd
Our point of contact Andrew Aldworth has proven to be an excellent agent,he is compassionate, prompt, hard working in his approach for work but yet very friendly person with a great sense of humour.They aggressively follow options with professionalism and bring offers with very little turn around time.Will surely recommend them.
5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Alex. He was very friendly and straightforward and didn’t despair with us when faced with our perpetual moving of deadlines. His gentle communication style without being too persistent was certainly one of the deciding factors why we chose Stirling Ackroyd in what turned out to be a competitive field.
5/5
GoogleI recently rented a property in South Croydon. Eimantas and the Croydon team were very professional, communicative and highly helpful right from the beginning and for that I am but truly grateful!
Agent replied · 23 October 2024
Hi Patrick, thank you for taking the time to leave feedback! Eimantas and the Croydon team will be so pleased to read this - Claire
4/5
TrustpilotNice agent
As an overseas landlord seeking a letting opportunity, Georgia promptly responded to my inquiries regardless the time difference and arranged for valuation quickly. Hope we can establish a mutually beneficial deal and a fruitful cooperation moving forward.
5/5
GoogleIf you want a residential letting agent in Croydon Townends is the only place to go, I've used them for years and I wouldn't go anywhere else!
5/5
TrustpilotAbby Gooptu - Renewal department
Abby Gooptu did a very good job supporting me with my tenancy renewal, for the second year. I am very pleased with Stirling Ackroyd.Thanks Abby!
5/5
TrustpilotThanks!
Very responsive during a complicated purchase, thanks Spencer de Jonge!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Stirling Ackroyd Croydon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
