Trusted Agent profile · Croydon
★★★★★
1,552 reviews across 2 platforms
Room 1.54, Interchange House, 81 ????? 85, Croydon, CR0 1LA
Stirling Ackroyd Lettings's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,552 reviews on two platforms, including 275 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
The Trusted Agent 2026 results for Stirling Ackroyd Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleKatie the valuation specialist was fantastic. She came across like and an all around professional and I look forwards to working with Townends in the future.
Hi , thank you for taking the time to leave Townends such a wonderful review and award 5 stars! We are thrilled to hear you are so happy with the service you have received. Thank you for choosing Townends, we look forward to working with you again, Amber
5/5
TrustpilotBereavement support
Stirling Ackroyd have been beyond supportive over many years with our property needs as a family. Her advice has been invaluable and we are thankful for her help now and in the future.
5/5
TrustpilotWould highly recommend Stirling ackroyd…
Would highly recommend Stirling ackroyd fantastic company! Very impressed with our surveyor very detailed report and gave lots of advice on top of this😃 Would definitely use again!! A++++++
5/5
GoogleColin was an excellent professional and got us a house faster than we expected.
5/5
TrustpilotI cannot praise Adam highly enough
I cannot praise Adam highly enough, even though I didn’t find a suitable property to rent through him he worked tirelessly to try and help me. I wouldn’t hesitate to contact him again if I was looking and will recommend his services to any friends or relatives searching for a property.
1/5
Trustpilot🚨 If there was zero star⭐️i would…
🚨 If there was zero star⭐️i would choose that!!! The worse agency in London! I was dealing with renewal consultant Courtney Scarlett, It’s disappointing, not picking phone calls.!! If reply on email it takes weeks, but without any change.!!! Our case of leaving flat is taking over 4 months and still it’s not solved!!!! Horrible Service!!!!!!
5/5
TrustpilotProfessional & Friendly service
Professional & Friendly serviceLeo at Stirling Ackroyd is a very professional and friendly person, we had a very pleasant experience with him. We were trying to rent this apartment, and thanks to his fast response, we actually sort everything out in one week.
5/5
TrustpilotA great letting agency
A great letting agency - efficient, straightforward, and with an excellent knowledge of the market. They move quickly and have never failed to find good tenants. I would highly recommend!
Thanks for taking the time to review us Alex, we appreciate it.
5/5
TrustpilotOutstanding service
Extremely happy with the service we received. Stirling Ackroyds professionalism, passion and more importantly strong dedication helped the process so much easier. All details were communicated to us throughout and we were very satisfied with the result. I would strongly recommend Stirling Ackroyd and wouldn’t hesitate to use them again.
5/5
TrustpilotKarina!!
I continuously have dealings with Karina Selway, She is absolutely fantastic, always a pleasure to speak too and always bringing me a smile!!Could not recommend her enough, hard working and always a delight, she is on hand to help whenever I need her:)
5/5
TrustpilotWe've chatted with various members of…
We've chatted with various members of staff here and they have gone above and beyond on a number of things of late-excellent service, they've upped their game for sure
5/5
Trustpilotfirst impressions of Stirling…
My first impressions of Stirling Ackroyd was made seamless and very positive after speaking with Alex who booked a valuation. He was very knowledgeable and understanding of a new customer
5/5
TrustpilotThe team at Stirling Ackroyd are all …
The team at Stirling Ackroyd are all superb - efficient, responsive, and endlessly helpful. I would particularly single out Abhijit Goopta in Renewals, Julie McPherson, and Jacqueline Birnie.Lynne Kirwin
Thanks Lynne it's always good to hear when we've delivered great teamwork
5/5
GoogleBrilliant Service. So Supportive all the way through. They have helped us achieve our dream home. Thanks to everyone. Linda Donald and Family. Xx
Hi Linda, thank you so much for taking the time to leave such a lovely five star review! We are delighted to hear how impressed you are with the brilliant service and support that you have received from our team in Croydon. It means so much to us that you chose Townends to help you secure your dream home, I know that this comment in particular will mean so much to the team. We hope you and your family have many happy years in your lovely new home, please let us know if there is anything at all that we can help with. All the very best, Emily
5/5
TrustpilotHad good help from Liam all the way …
Had good help from Liam all the way through the process. Always responding quick and to point which was valuable to us with a tight time schedule at hand.
Thank you for taking the time to leave your comments Jakob
5/5
TrustpilotI have found Sandra incredibly…
I have found Sandra incredibly professional and helpful when speaking with her on the phone a few times. She is warm, knowledgeable and always goes the extra mile. I highly recommend Stirling Ackroyd, Addlestone. Fantastic team and inspirational manager.
5/5
TrustpilotHighly recommended
Highly recommended as they are very proactive and responsive. I'm a property manager and have been dealing with Stirling Ackroyd since 2014 on behalf of the landlord.Recently Daryl, Jacqueline and Rahat to name a few have been very helpful and informative.
5/5
TrustpilotIt has been our first meeting with an…
It has been our first meeting with an estate agent for a letting and turned out very well. Explanation of procedures and different options were outstanding.
5/5
TrustpilotIssac at Stirling was very helpful in…
Issac at Stirling was very helpful in guiding me through sale process and introducing me to auction options for my benefit and explained to me how’s property market going, I would definitely recommend Stirling estate agent to others.
5/5
GoogleReally impressed with all there hard work in finding a very good tenant.
Hi there, thanks for the fab 5* and great review! - Claire
5/5
TrustpilotDORA ZLATAR WAS GREAT 👍
One of the best estate agents i have ever dealt with.Their service is top quality and excellen. Ive been dealing with DORA ZLATAR.... and she provides excellent customer service.. I would definitely recommend others
5/5
TrustpilotSterling Service
The London Bridge office provides truly sterling service. They have let and managed my flat in SE1 for nearly a decade without a single void or hitch. Clive Martin, on the management side, is extremely well-organised and efficient, and deals with issues that arise promptly and affectively.
5/5
TrustpilotBrett and Harry managed to get a great…
Brett and Harry managed to get a great price for my commercial property. They guided me through the process, without drama, and their expertise was very valuable. Thanks guys.
1/5
TrustpilotNEVER RENT WITH WITH COMPANY
Do not. I repeat do not use this company ever. They are a bunch of con artist. They were absolutely awful with everything to do with renting a property. To top it of they will also try and take all your deposit with no real explanation. AVOID AT ALL COSTS.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Stirling Ackroyd Lettings, Station Road won Trusted Agent.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
