Trusted Agent profile · Croydon
★★★★★
1,552 reviews across 2 platforms
Room 1.54, Interchange House, 81 ????? 85, Croydon, CR0 1LA
Stirling Ackroyd Lettings's office in Croydon, at Room 1.54, is rated 4.4 out of 5 across 1,552 reviews on two platforms, including 275 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
The Trusted Agent 2026 results for Stirling Ackroyd Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotMost professional service by Jake Berry (Clerkenwell)
We bought our first flat using Stirling Ackroyd's services and we can't recommend them enough. After a few months looking for a flat, using different agents I can easily say they are professional, honest and welcoming. Specifically I would like to mention Jake Berry as he went above and beyond to make the deal happen and kept all sides satisfied, he is genuinely a great agent.
5/5
TrustpilotThe Croydon team made me and my…
The Croydon team made me and my boyfriends property search run smoothly and sped the process up because they knew that we were in a rush out of our current place. Bethany even went above and beyond to help us with confirmation about moving that our current landlord insisted onThanks so much team!
1/5
TrustpilotThey r worse’s company ever
They r worse’s company ever. If u can don’t rent or use this company
Hi Fatih, we pride ourselves on the great service we offer, I am sorry that this has not been your experience. I would love an opportunity to work with you to understand what may have happened, if you would like me to do this, please provide further information by emailing help@stirlingackroyd.com - Amber
5/5
TrustpilotHelpful and efficient Service
Joel G was extremely helpful in organising a property valuation and took the time to listen and advise accordingly. He was knowledgeable and friendly and did not push. Gave me a very favourable impression of the company at first glance. Thank you!
3/5
TrustpilotIt is confusing to deal with so many…
It is confusing to deal with so many different people accross different branches, and sometimes information gets lost along the way. I am grateful though for Daryl Bourgeois who is my go to person in the agency and always helps resolve any issues, whether they are in his direct line of work or not.
5/5
TrustpilotExcellent Service
Im really pleased with the service provided by Melissa (Property Manager) who helped resolve a whole host of issues during my property letting. Efficient and great communication which made the whole process really easy and worked really hard to resolve any issues that I had. A credit to the company - Thank you !
5/5
TrustpilotGreat service
I was connected to Mr David Harvey, he was very friendly and helpful. Provided me with all the details of the properties I wanted to view and arranged an ideal time for viewing. Much appreciated.
5/5
GoogleI had the absolute pleasure of dealing with Darren who was very professional, attentive, answered all my questions and promptly arranged viewings. Highly recommended.PositiveProfessionalism
Hi Beth, thank you for the 5* review and taking the time to leave feedback! it great to hear of the fantastic experience you had and Darran will be so please to read this! Wishing you all the best - Claire
5/5
GoogleVery professional and result oriented
Hi Karen, thanks for the 5 star - Claire
5/5
TrustpilotAbby Goopta in the tenancy renewals…
Abby Goopta in the tenancy renewals section did a great job, completely trouble free.Thanks Abby.
5/5
TrustpilotIain from Stirling Ackroyd customer service is 10/10
Iain from Stirling Ackroyd has honestly been so helpful. He listened to my concerns regarding another agent and provided multiple possible solutions. His communication is 10/10 and if I have further business I will definitely be giving him a call.
5/5
TrustpilotHad a survey carried out on Thursday…
Kieran carried out the survey on Thursday 21.07.22. He called me to ask if I had any concerns he needed to pay attention to. The report from him was in my mailbox the next evening. Very professional. An excellent service. Very professional. I would really recommend this company
5/5
TrustpilotI got a call from David Harvey…
I got a call from David Harvey regarding my BTL properties . He was very polite and very informative. We had a chat about the current market , inflation etc. I found him very helpful and patient. Well done!!
5/5
TrustpilotHappy experience
I am happy with the services that I received from Victoria Aderibigbe, Stacie William and Tom Crowe . The whole process of letting my apartment was smooth and efficient . All my queries were dealt with promptly and effectively .
5/5
TrustpilotStirling Ackroyd
Stirling Ackroyd, Sales and Lettings Specialists have been fantastic in helping us get our now home...Special thanks goes to Mr Nelson Poku for all his help, dedication and understanding.. He was very supportive, always willing to help and going the extra mile for us... Thank you all so much
5/5
TrustpilotGreat service
Maximilian Dobos provided an excellent service as letting consultant for us. He always kept in touch and managed to make the process of securing the property and moving in smooth and efficient. The agency has been transparent and attentive.
5/5
TrustpilotI have been speaking with Rino Russo…
I have been speaking with Rino Russo over at Stirling Ackroyd for many years now, he is extremely knowledgeable about the market and always there to assist with my properties. I would highly recommend Stirling Ackroyd to anyone
5/5
TrustpilotStirling Ackroyd lettings service.
Stirling Ackroyd lettings service.Clive Martin of Stirling Ackroyd provides an excellent, efficient and practical service in the letting of our flat. He has done so for over three years now and I can rely on him to look after both the Tenants but also our most valuable asset - the flat.Stephen Woodward
5/5
TrustpilotAntonios - Central Team
My first interaction with Stirling Ackroyd, Central Team was excellent. I was assisted by a great chap called Antonios. He was a top professional and really knew his stuff regarding the current market, which was refreshing. I will be sure to use Antonios & Stirling Ackroyd again to deal with my properties.
5/5
TrustpilotWhere do I start
Where do I start? Ashley at head office was brilliant. She was very friendly yet professional and talked me through my entire enquiry over the phone. She was extremely polite and patient with me and answered all of my queries… a great asset to your Stirling Ackroyd team! Thank you again Ashley!
5/5
TrustpilotGood communication and follow up
Thorough survey. Surveyor contacted us before to see if we wanted any particular issues looked at. Contacted us on the day, after the survey completed, to give initial comments. Followed up the report with a Q&A call.
5/5
TrustpilotI called Stirling Ackroyd for some…
I called Stirling Ackroyd for some further details on a property, and had brilliant service from Jake who walked me through any questions I had and offered some brilliant advice - really helpful and great to speak to!
1/5
TrustpilotAbsolutely terrible experience with…
Absolutely terrible experience with Stirling Ackroyd. Came into the flat without any permission on multiple occasions. Locked us out of our flat meaning we had to stay in a hotel overnight with none of our belongings. They then tried to make us wait until the office closed at 4pm before coming to open the door to let us in.
5/5
GoogleHighly recommend. Great communication and professional approach of agent Eimantas. Definitely my best experience with letting agency so far.PositiveResponsiveness, Quality, Professionalism, Value
Hi Monika, thank you so much for taking the time to leave feedback and for your fab 5*! Eimantas will be thrilled to read this 😊 Thank you for choosing Townends! - Claire …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Stirling Ackroyd Lettings, Station Road won Trusted Agent.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
