5/5
GoogleJames and his team got a great price for our home and offered the best value in Addiscombe. Lovely team too who understood our needs and situation.PositiveResponsiveness, Professionalism, Value
Trusted Agent profile · Croydon
Oaks Estate Agents Croydon reviews
★★★★★
395 reviews across 3 platforms
1 Bingham Corner Lower Addiscombe Road, Croydon, CR0 7AA
Oaks Estate Agents's office in Croydon, at 1 Bingham Corner Lower Addiscombe Road, is rated 4.7 out of 5 across 395 reviews on three platforms, including 375 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oaks Estate Agents won in 2026.
375
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
19
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
Google5/5
GoogleStaff where very helpful and knowledgeable I was also talking to Emily who was very helpful and the guidance was very good. happy customer 😊 …
Agent replied · 11 June 2024
Hi Jack, Thank you very much for taking the time to leave Emily and Oaks a 5* review. Thank you, James Byrne Managing Director
5/5
GoogleTori really helped us out with the rental process
5/5
GoogleHad a good experience working with Oaks Estate, they helped me through the process even when I was really busy with work, everything went smoothly.
Agent replied · 11 June 2024
Hi Perla, Thank you for working with us and leaving us such a great review. Thank you, James Byrne Managing Director
5/5
GoogleProfessional and helpful people. Harry P. Who visited my home was professional, respectful and very polite. He managed to complete the viewings on time as he promised.
Agent replied · 11 June 2024
Hi VANtasy, Thank you for leaving Harry and Oaks a 5* review, it is appreciated. Thank you, James Byrne Managing Director
5/5
GoogleBEST estate agents I've ever worked with! They worked so hard selling our house....from the moment of instruction to completion. You'll get no less than excellent communication, commitment and dedication. The are a few other well known estate agents in the area but give Oaks a try.
Agent replied · 11 June 2024
Hi Mark, Thank you, thank you, thank you! We were delighted that you gave us an opportunity to sell your wonderful Addiscombe home and I'm glad you were happy with the service you received. Stay in touch and all the best in your gorgeous new home. Thanks, James Byrne Managing Director
5/5
GoogleWe had a fantastic service as buyers through Oaks Estate Agents from the first day I visited the property (arranged very last minute with no complaints!). James provided excellent communication throughout the process. I would absolutely recommend him and his team to buyers and sellers alike.
Agent replied · 11 June 2024
Thank you so much Amy, that’s very kind of you, enjoy living in your amazing new home! Thanks, James Byrne Managing Director
5/5
GoogleEnrico done an amazing job looking after me and sorting out my doubts and questions, very quick responses from oak team and I would say the smoothest process I ever had ! Highly recommendedPositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
Hi Kristina, Thank you very much for taking the time to leave a review. I’m delighted that you were happy with the process. Stay in touch and all the best. Thank you, James Byrne Managing Director
5/5
GoogleGreat service received from Oaks, I will definitely be recommending to all. Stefanie in particular was very helpful in helping me find a property.
Agent replied · 11 June 2024
Hi Lily, Your 5* review is very much appreciated, I'll pass on your kind words to Stef! Thank you, James Byrne Managing Director
5/5
GoogleJoey at Oaks Estate Agents was professional and helpful with securing me a flat a few hiccups but overall I’m very happy.
Agent replied · 11 June 2024
Hi Gayeathe, Congratulations with the new flat! I appreciate you taking time to leave a review. Thank you, James Byrne Managing Director
5/5
GoogleCiaran at Oaks sold our home within the weekend. The whole experience and effort was brilliant. We highly recommend Oaks estate agent.
Agent replied · 11 June 2024
Hi Ali, Thank you very much for taking the time to leave a 5* review. We're delighted that you're delighted! I'll be sure to show Ciaran your review, stay in touch! Thank you, James Byrne Managing Director
5/5
GoogleWe used Oak's to sell our flat and they were fantastic. Very helpful with any queries we had and facilitated the purchase effectively. Would highly recommend.
5/5
GoogleJames and his Team worked incredibly hard to make our move go as swiftly and smoothly as possible, which it did. I couldn't really ask for much more from an estate agent so I would highly recommend them.
Agent replied · 11 June 2024
Hi Damon, A big thank you for instructing us to market your beautiful house and thank you so much for taking the time to leave a review, it’s genuinely really appreciated. Stay in touch and let us know if you need anything in the future. Thank you, James Byrne Managing Director
5/5
GoogleI couldn't recommend this place more! I needed a quick turnaround in buying my first property and James & the team have been simply phenomenal! Their support throughout the process has been incredible and nothing was too much trouble for them.
Agent replied · 11 June 2024
Hi Chiara, Thank you for leaving a review! Ciaran is going to so gutted you never mentioned him but I love the fact you never! You were a pleasure to deal with and I'm absolutely over the moon we were able to help you. You made it incredibly easy though choosing the best solicitor in the business. Congratulations and welcome to the Addiscombe neighbourhood! Thank you, James Byrne Managing Director
5/5
GoogleGood work by Ciaran. Kept us up to date with the sale and was always available when we had questions
Agent replied · 11 June 2024
Hi Peter, Thank you for letting us market your home! I'm glad we got you and your family a fantastic price. Your review is appreciated. Thank you, James Byrne Managing Director
1/5
TrustpilotLies over Lies
Do not use them if you want to buy a property. STAY AWAY I would recommend Mr. Okafor or Mr. Byrne to speak with their team and really define clear rules and teach them how to speak with people. They don't have even the basics. Save yourself time and money!!
5/5
GoogleJust finalised the purchase of our new home! The experience with Oaks has been great. Great communication and support throughout the process. Also very speedy! James even replies over the weekend which is invaluable. Can’t wait to move in!
Agent replied · 11 June 2024
Hi Ursula, Congratulations on exchanging contracts! I just worked out that it was 40 days from Draft Contract to Exchange which isn’t bad going at all! I appreciate you taking the time to leave a review and I hope you love your new home. Thanks, James Byrne Managing Director
5/5
GoogleJames and his lovely team were very professional and friendly, I would highly recommend their services! They were so helpful and polite, which is very refreshing to experience and I wouldn't hesitate in speaking to them again in the future.
Agent replied · 10 January 2025
Thank you Natalie! Yours was the first house we ever let, history! Thanks for giving us an opportunity, we appreciate it. Thanks, James Byrne Managing Director
5/5
GoogleWe had a pleasant experience with Oaks selling our property, would recommend, thanks!
Agent replied · 11 June 2024
Hi Z, Thank you so much for deciding to sell with us at Oaks, it is appreciated so much. Your review is very much appreciated as well, thank you for taking the time. Stay in touch and all the best. Thank you, James Byrne Managing Director
5/5
GoogleJames and his staff are very knowledgeable of the local area, and their desire to put the customer first is a breath of fresh air. Very honest and efficient in their approach, I would highly recommend using them.
Agent replied · 11 June 2024
The pleasure was all ours, you have a lovely home! Thanks, James Byrne Managing Director
5/5
GoogleI find the agent Conal to be a bright, polite and professional young lad, with potential ahead. Very respectful and has a warm demeanour.PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Hi Merced, Thank you for leaving such a wonderful review for our young protege! I will pass on your kind words. Thank you, James Byrne Managing Director
5/5
GoogleWe were really happy with the service provided by Zoe Nobbs during our house sale. She was friendly and professional at all times and kept us up to date at every stage.
Agent replied · 11 June 2024
Hi Kathleen, Thank you for taking the time to leave a review and more importantly, choosing to work with us ahead of absolutely everybody else you spoke with! I’m glad you were happy with the price and serviced achieved. Thank you, James Byrne Managing Director
5/5
GoogleAll the staff I came into contact with were very friendly and helpful! Very happy with my new home thanks to Oaks Estate Agents!
Agent replied · 11 June 2024
Hi Lyla, Thank you for leaving us a positive review! I hope you have a lovely festive break and New Year in your new home. Thank you, James Byrne Managing Director
5/5
GoogleVery smooth process and experience visiting and moving into a property via Oaks. Had the pleasure of dealing with Joey as my liaisonPositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
Hi Jourdain, Thank you very much for taking the time to leave a review. I've passed on your kind words to Joey! Thank you, James Byrne Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oaks Estate Agents Croydon
Has Oaks Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Oaks Estate Agents, Croydon won Platinum; Oaks Estate Agents, London won Trusted Agent.
