Neighbour Estate Agent Croydon reviews

★★★★★ 5/5

Google

I worked with Jamie Ford at Neighbour, Croydon Estate Agents, during my purchase, and the experience was very straightforward. Jamie was responsive, clear in his communication, and realistic throughout the process. He kept things moving, followed up when needed, and didn’t overpromise. Questions were answered directly, updates were shared on time, and there was no unnecessary pressure. Even when things slowed down on other sides of the transaction, Jamie stayed engaged and kept communication open. Overall, a professional and reliable service. I’d be happy to recommend Jamie and Neighbour.

Korkmaz · 21 December 2025

★★★★★ 5/5

Google

I’m currently going through a divorce, and having to move out of the family home with my two children has been incredibly emotional. Through such a sad and overwhelming time, Jamie brought a sense of joy back into my life and made me feel normal again. 💛 He was so much more than just an estate agent, he truly cared. His kindness, patience, and understanding made a huge difference, and I never once felt like “just another transaction.” Jamie supported me every step of the way, and I honestly feel like I’ve made a friend in the process. 🤝 If you’re looking for someone who goes above and beyond, both professionally and personally, Jamie is the person you need. I cannot thank him enough. 🙏✨

Kate · 4 December 2025

★★★★★ 5/5

Google

Jamie and his team were fantastic from day dot, I’d thoroughly recommend them for anyone looking to sell their property. Marketing of the property was spot on, they conducted viewings with professionalism, and they managed the entire process with regular, honest communication. We had heard it was a tough market for selling, particularly flats in London with some properties on the market for months, but Jamie and his team had ours listed, 8 viewings in 3 weeks, 4 offers (on and over asking price), property was sold in less than one month. 10/10

Rozy · 19 October 2025

★★★★★ 5/5

Google

We recently sold our property through Neighbour and we cannot recommend them highly enough. Living in Australia, the time difference could have made things tricky, but Jamie went above and beyond, making himself available outside of office hours to accommodate us. He handled a complex sales process with both professionalism and a warm, personal approach. His in-depth market knowledge and strong negotiation skills gave us complete confidence that our sale was in the best hands. We achieved an excellent price, were kept updated at every stage, and felt fully supported thanks to Jamie's personal attention to both us and the buyer. Wonderful experience and can'r recommend Neighbour enough.

B · 27 August 2025

★★★★★ 5/5

Google

Now that I’m happily settled in the Isle of Wight, I can’t express my gratitude to Jamie for making it happen. The sale wasn’t without its challenges, but Jamie’s persistence and support made the whole process much easier. He always kept me informed and was quick to respond when I called (I called alot). Thanks to Jamie, I have left the chaos of London behind and am living my new life by the sea . If you need an agent who truly cares then I strongly suggest you speak to Jamie.

Shianne · 1 November 2024

★★★★★ 5/5

Google

Niven and his team are 5* . I came to Neighbour about a year and half ago after having a horrid time with my previous agent. They currently manage 4 of my properties and they have been excellent to deal with. They are super efficient in getting any maintenance done and keeping me in the loop. Even my tenants have been impressed. Super Agent - keep up the good work Neighbour!

Jiten · 22 July 2023

★★★★★ 5/5

Google

Jamie was the only agent who made me feel comfortable and not silly when I had no clue where to start with getting my nan's house estimated. From the very beginning, he was so helpful and patient, explaining everything clearly without any pressure. It made the whole process much easier than I expected. If you’re looking for someone who genuinely cares and takes the time to guide you, Jamie is definitely the agent to go to. Can’t recommend him enough!

Chloe · 16 October 2024

★★★★★ 5/5

Google

I had been on the market with another local agent for a while with little success, no feedback, no communication, just no joy. Then I received a letter from Jamie at Neighbour, and it felt genuine, so I decided to meet him. I’m glad I did! Jamie is exactly what he seems, genuine, factual, and transparent. He didn’t sugarcoat things, and I appreciated his honesty about the tough market. What really stood out, though, was his communication. So many agents seem to lack that skill, but not Jamie. He kept me informed every step of the way. Thank you, Jamie, for being the constant professional and making the process much smoother. Highly recommended!

Annie · 16 October 2024

★★★★★ 5/5

Google

Niven and his team did an excellent job in guiding me through the sale of my property. Getting the pricing right, the photos and the handling of the viewings in a professional and friendly manner, as well as keeping me informed during a fairly lengthy sale were all part of it. They had a good rapport with both the buyer and the buyer's solicitor which made the whole process smooth. Highly recommended if you are looking to sell your property.PositiveResponsiveness, Professionalism

Dharamb · 25 August 2022

★★★★★ 5/5

Google

I’ve interacted with many agents and while most are helpful and charismatic, Jamie truly stands out for his genuineness. He’s been a tremendous help throughout my journey, always making time to take my calls - and there were quite a few! His authentic approach and readiness to assist at any time have made a significant difference. Big thanks to Jamie for all the support! Charlie

Charlie · 19 November 2023

★★★★★ 5/5

Google

"Perfetto! Grazie mille, Jamie!" I recently worked with Jamie to find my dream home, and what can I say? Che fantastico! From the very beginning, Jamie was professional, super patient, and always had a smile on his face (even when I asked a million questions, sono italiana, what do you expect? 😄). He made the entire process feel like a breeze, from viewing homes to helping with the paperwork, honestly, I couldn't have done it without him. Jamie always had a solution ready, whatever I threw his way. Grazie mille, Jamie! If you’re looking for someone who knows what they're doing, is reliable, and who will make you laugh during the stressful times, Jamie is il migliore estate agent you could ask for! Five stars all the way! ⭐⭐⭐⭐⭐

Antonietta · 23 September 2024

★★★★★ 5/5

Google

I can't thank Niven and Jamie at Neighbours Estate Agents enough for their incredible support throughout the sale of my flat. Despite the sale being a challenging process due to a complex lease and some very unhelpful third-party managing agents, both Niven and Jamie remained calm and professional at all times. They consistently kept me updated by copying me into all correspondence, ensuring I was always in the loop and knew exactly what was going on. 🙌 Their dedication and perseverance made a difficult situation much more manageable, and I truly appreciated their clear communication and positive attitude. If you're looking for estate agents who will go above and beyond to keep things on track, even when obstacles arise, I highly recommend Niven and Jamie at Neighbours Estate Agents. Thank you both for all your hard work! 🏡

Nicole · 23 September 2024

★★★★★ 5/5

Google

I have recently exchanged contract on the flat I am selling. I highly recommend Jamie Ford from Neighbours. I dont live in the area so have not met Jamie in person but he is professional, personal and very responsive. There are so many hurdles to cross before reaching the completion. A good agent can help you chase whoever need to be chased and make the stressful process less stressful. Thanks very much to Jamie, the best agent I have used so far.

Martin · 23 September 2024

★★★★★ 5/5

Google

Excellent Estate Agent! Niven is polite, professional, responsive and personable. We've met quite a few estate agents and you definitely get the feeling that they just want the sale and that's it, they don't take into account the people behind it. Niven definitely cares for his clients and not just the sale and frequently went above and beyond what a estate agent is expected to do. Niven was brilliant throughout the buying and selling process and keeping all parties informed on progression whilst managing expectations. I couldn't recommend Niven and his team enough.PositiveResponsiveness, Quality, Professionalism, Value

Nadia · 17 June 2022

★★★★★ 5/5

Google

Selling an investment property from Bristol was no small task, but Jamie made the whole process much easier. He took care of everything - from arranging and conducting viewings to managing house clearances-things I couldn’t handle from a distance. As an experienced landlord, I’ve worked with many estate agents, but Jamie truly went above and beyond. His willingness to help and accommodate made a potentially stressful experience feel straightforward and manageable. Thank you Jamie and Neighbour. 🙏❤️

Samantha · 1 November 2024

★★★★★ 5/5

Google

We recently sold with Neighbour and are really happy with the outstanding service we received. Our sale was handled by Niven who went above and beyond throughout the entire process to ensure we were kept informed and up to date and was always at the end of the phone if we needed anything. Niven was absolutely fantastic and we cannot recommend Neighbour highly enough. Our sale was a really smooth process thanks to Niven and the team!

Neha · 17 June 2022

★★★★★ 5/5

Google

After having an impressive valuation with Niven where he came across both professional and personable I decided to place my trust with Neighbour in selling my property. The whole sale process was stress-free, and we were delighted with the end result. Niven was really easy to deal with - professional, friendly, responsive and helpful throughout. I’d highly recommend him and his team at Neighbour Estate Agent, wonderful company to deal with!PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 25 August 2022

★★★★★ 5/5

Google

I can't recommend Neighbour enough, after my house not selling for months with a well known agent, Niven and his team sold it within two weeks. Niven was really easy to deal with compared to my previous agent and his honest approach was refreshing. I'm so glad I decided to put my sale in their hands. I can't thank Neighbour enough. Definitely a company worth recommending.

Vencat · 17 June 2023

★★★★★ 5/5

Google

Big Thanks to Jamie , our home buying experience was smooth start to finish helping break down each step and makeing this huge life decision seem fun and exiting rather that daunting , always there to support with any questions or queries you can tell he has a wealth of experience in his field, many thanks Jim, London Road

Jim · 19 November 2023

★★★★★ 5/5

Google

Living up north, it's tough for me to manage property visits, but Jamie has been an incredible asset. He consistently went above and beyond, always on hand to allow various surveyors and tradespeople into the house on my behalf. The initial fear of having only brief viewings was completely alleviated by Jamie's flexibility in accommodating my schedule and needs. His efforts have been so outstanding that although I usually manage my rentals myself, I've asked him to keep the keys and find a suitable tenant as a token of my appreciation. Jamie is truly worth the commission, and I can't recommend him enough

Kirsty · 17 May 2024

★★★★★ 5/5

Google

First I would like thank Jamie and Niven, Both are very professional, they know their job well, Both helped us to find best property. For any follow ups regarding paperwork works, getting mortgage and solicitor support they both were helpful . Even after getting the keys they supported on all needs for the buyers and I hope same they supported for the seller too. They both were attending our calls anytime. Finally we are happy and wish to recommend Neighbours team as best agents.

Sivakumar · 17 April 2024

★★★★★ 5/5

Google

Neighbour got the job done on a house that I was selling with my sister. The whole process of selling our property took approximately five months. During this time James, Jamie and the rest of the Neighbour team managed our expectations well and keep us fully informed, in a timely manner, with how things where progressing with the interest in and the purchase of our property once we had accepted a purchase offer. Thank you to the Neighbour team for all your efforts!

Paula · 18 December 2025

★★★★★ 5/5

Google

Niven and Jamie were phenomenal when it came to selling our property. We met a few agents before we decided to choose Neighbour, but it was there honest and caring approach that set them apart. We had several issues during the chain but Jamie was constantly there helping us throughout, he was even available after hours, couldn't have asked more from him. In short Neighbour exceeded our expectations and I highly recommend them to anyone. Thank you so much guys!!

Manish · 18 March 2024

★★★★★ 5/5

Google

We rented a flat with this agency and there were little issues when we got our keys. Well, James really went the extra mile to ensure those were resolved promptly and up to our satisfaction. We thank James and Sowmya so very much for all their help and would highly recommend them to anyone looking for a friendly and professional service. Thanks from your tenants.

Deborah · 1 November 2024