Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat app
Great application!
Ivo · 7 December 2020
Agent replied · 22 October 2024
Hi Ivo, Thanks so much for leaving us a 5 star review. We are happy to hear that you have had a great experience with our app, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThank you for your good services
Rating only, no written review.
Bassam · 5 December 2020
Agent replied · 22 October 2024
Hi Bassam,Thank you for leaving us a 5 star review. It's great to hear that you like the services we offer, and we hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotVery good but not found a place tet lol
Rating only, no written review.
Yousef · 5 December 2020
Agent replied · 22 October 2024
Hi Yousef,Thank you for sharing your feedback with us and for leaving us a 4 star review. It's great to hear that you are pleased with our website, and we hope we continue to help and support you in all things property related.Here is a help centre article showing you step by step how to complete a residential property search for specific property features in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006068617-How-can-I-search-for-specific-sales-property-features-or-types-We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotYea a good service and helpful to me
Rating only, no written review.
Peter · 4 December 2020
Agent replied · 22 October 2024
Hi Peter,Many thanks for your 3 star review and for your comments. It is great to hear you've had such a great experience using our website, and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotquick response to property inquiries.
Rating only, no written review.
Martyna · 4 December 2020
Agent replied · 22 October 2024
Hi Martyna,Thank you for sharing your feedback with us and for leaving us a 5 star review. We hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotHaven’t got anywhere as yet
Rating only, no written review.
Margaret · 3 December 2020
Agent replied · 22 October 2024
Hi Margaret, Thank you so much for leaving us a review. We're sorry to hear you haven't found your dream home yet!You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotInformation appreciated.
Rating only, no written review.
Tony · 3 December 2020
Agent replied · 22 October 2024
Hi Tony, Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our site informative, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotAbsolute rubbish.
Rating only, no written review.
Stacyann · 3 December 2020
Agent replied · 22 October 2024
Hi Stacyann, Thank you for taking the time to leave us a review. We'd like to hear more about your experience so we will now DM you for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery good service
Rating only, no written review.
Mohamad · 3 December 2020
Agent replied · 22 October 2024
Hi Mohamad, Thank you for leaving us a 5 star review. It's great to hear that you like our site and service, and we hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotKeep it up!!!
Rating only, no written review.
Funmi · 3 December 2020
Agent replied · 22 October 2024
Hi Funmi, Thank you for sharing your feedback with us and for leaving us a 5 star review. We hope we continue to help and support you in all things property related.If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotTo much annoying adverts sent to email
Rating only, no written review.
Glebs · 2 December 2020
Agent replied · 22 October 2024
Hi Glebs, Thank you so much for taking the time to leave us this review. Our tools and services improve and become more effective with feedback and data from users like you.We're very sorry to hear that you are not interested in the communications we are sending you. If you wish to unsubscribe, you can do this at any point from your MyZoopla account. Here is a help centre article that will guide you through this process, step by step, in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006009197If there's anything else we can do to help you with, please get in touch via our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotApplication is difficult to use
Rating only, no written review.
Habib · 1 December 2020
Agent replied · 22 October 2024
Hi Habib, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience. If you are struggling to complete a search on our app, you can look through thousands of UK home for sale and rent easily.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you require any further help from us, be sure you visit our Help Centre or contact us directly:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotTop zoopla fantastic company
Rating only, no written review.
Stanley · 1 December 2020
Agent replied · 22 October 2024
Hi Stanley, Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our site, and we hope we'll continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/All the best in your search!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent service
Rating only, no written review.
Lee · 30 November 2020
Agent replied · 22 October 2024
Hi Lee,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our website, and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot heard anything back from anyone
Rating only, no written review.
Adam · 30 November 2020
Agent replied · 23 December 2024
Hi Adam,Thank you for your review and for sharing your concerns with us. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat service
Rating only, no written review.
Marina · 30 November 2020
Agent replied · 23 December 2024
Hi Marina, Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotNice properties
Rating only, no written review.
ANAM · 27 November 2020
Agent replied · 23 December 2024
Hi Anam, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat keep up the good work
Rating only, no written review.
Mr · 27 November 2020
Agent replied · 23 December 2024
Hi Stephen,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you like our site this much, and we hope we continue to help and support you in all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotMost of the propertis don't allow people taking benefits.Plz allow .thanks
Rating only, no written review.
Mr · 26 November 2020
Agent replied · 23 December 2024
Hi Mohammad,Thank you so much for leaving us a four star review.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their's and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks.https://help.zoopla.co.uk/hc/en-gb/articles/360006053137We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla is the best
It is fantastic.
Abdul · 25 November 2020
Agent replied · 23 December 2024
Hi Abdul,Thank you very much for leaving us a 5 star review. We're pleased to hear you like our site this much, and hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat dealind and good job
Rating only, no written review.
Makhan · 24 November 2020
Agent replied · 23 December 2024
Hi Makhan,Many thanks for taking the time to leave us a 5 star review.We truly hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotthis is a really very nice app.
Rating only, no written review.
Nida · 24 November 2020
Agent replied · 23 December 2024
Hi Nida, Thank you for leaving us a 5 star review. It's great to hear that you like our app this much and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotReally easy to use and helpful
Rating only, no written review.
Claire · 24 November 2020
Agent replied · 23 December 2024
Hi Claire, Thank you so much for leaving us a five star review. It is great to hear how pleased you are with our site and you find it easy to use and helpful. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotA lot of it is out of date
Rating only, no written review.
Debra · 24 November 2020
Agent replied · 23 December 2024
Hi Debra, Thank you for taking the time to leave us your valuable feedback and for reporting this issue to us. Our aim is to ensure that information on our site is as comprehensive and accurate as possible. Therefore, we will now DM you to discuss this further.Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.