Trusted Agent profile · Croydon · Surrey

Leaders Croydon reviews

4.2

★★★★★ Great

393 reviews across 2 platforms

312 High Street, Croydon, Surrey, CR0 1NG

Part of Leaders, see every office.

Leaders's office in Croydon, Surrey, at 312 High Street, is rated 4.2 out of 5 across 393 reviews on two platforms, including 391 Google reviews rated 4.2.

Google logo

4.2 / 5

391

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Carlos · 30 July 2020

Agent replied · 30 July 2023

Hi Carlos Pomarico, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Croydon. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Croydon

1/5

Google

Rating only, no written review.

Ahsa · 30 July 2020

Agent replied · 30 July 2023

Hi Britain Airport Transfers, We're so sorry that you haven't been happy following your experience with us. If you are willing to do so then please get in touch with us on 01344 753104 or write to us at customerrelations@lrg.co.uk with more details about your experience. Kind regards, Leaders Estate Agents Croydon.

3/5

Google

Rating only, no written review.

Mark · 15 May 2020

Agent replied

Thanks for taking the time to leave us a review about our team at Croydon, our apologies we haven't been able to respond to this sooner. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you'd be willing to provide some feedback, either contact us on 01344753104 or write to us at customerrelations@lrg.co.uk. Kind Regards, Joe, Leaders

5/5

Google

5 stars

C · 21 March 2020

5/5

Google

Rating only, no written review.

Poma · 21 March 2020

Agent replied

Hi Carlos Pomarico, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Croydon. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Croydon

5/5

Google

Rating only, no written review.

Sarita · 21 March 2020

Agent replied

Hello Sarita Muslayah Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Croydon

3/5

Google

Rating only, no written review.

LAUGHING · 21 January 2020

Agent replied

Thanks for taking the time to leave us a review about our team at Croydon, our apologies we haven't been able to respond to this sooner. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you'd be willing to provide some feedback, either contact us on 01344753104 or write to us at customerrelations@lrg.co.uk. Kind Regards, Joe, Leaders

1/5

Google

Rating only, no written review.

Rubina · 17 December 2019

Agent replied

Hi Rubina, It's a shame to see that our team in Croydon have received a low star rating; our apologies we haven't been able to respond sooner. If you could provide more information to us we would like to see whether there is anything we can do to turn your experience into a more positive one and improve our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Leaders

3/5

Google

Rating only, no written review.

Elise · 17 December 2019

Agent replied

Hi Elise, thanks for taking the time to leave us a review about our team in Croydon. It would be great if you could give us some information about your experience with us so we know what we can improve on for a 5* review next time. If you'd be willing to provide feedback then either contact us on 01344758596 or write to us at customerservice@leaders.co.uk. Kind Regards, Leaders

3/5

Google

Rating only, no written review.

Balaji · 17 December 2019

Agent replied

Hi Balaji, thanks for taking the time to leave us a review about our team in Croydon. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you'd be willing to provide more feedback, either contact us on 01344758596 or write to us at customerservice@leaders.co.uk. Kind Regards, Leaders

4/5

Google

Good service

Emma · 17 December 2019

5/5

Google

Very good

Vasile · 17 December 2019

5/5

Google

Rating only, no written review.

George · 17 December 2019

5/5

Google

Rating only, no written review.

Gabriel · 17 December 2019

Agent replied

Hi Gabriel, thank you for taking the time to leave us a review following your experience with our team at Croydon. We're really pleased to see that the team have been able to achieve such a high star rating. Kind Regards, Leaders

1/5

Google

Rating only, no written review.

Kiki · 17 December 2018

1/5

Google

Rating only, no written review.

M · 17 December 2018

2/5

Google

Rating only, no written review.

Abhinay · 17 December 2018

Agent replied

Hi Abhinay, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would really like the opportunity to address your concerns. Please reach out to the branch manager directly when you have a chance, or alternatively contact us at customerservice@leaders.co.uk. Thank you, and we look forward to hearing from you.

1/5

Google

Rating only, no written review.

M · 31 July 2018

1/5

Google

Rating only, no written review.

M · 22 June 2018

1/5

Google

Rating only, no written review.

Sadiq · 17 December 2017

Agent replied

Hi Sadiq, we are sorry that you do not feel happy with the service you have received. We would really like the opportunity to discuss your rating with you and turn your experience around. Please contact the branch manager at your earliest convenience or contact us on customerservice@leaders.co.uk. Many thanks, Leaders

2/5

Google

Rating only, no written review.

Philip · 17 December 2017

Agent replied

Hi Philip, we are sorry that you have had a negative experience with our Croydon branch. We always strive to offer a high standard of service and apologies if you felt you didn't receive this. If you would like to discuss this further then please don't hesitate to contact customerservice@leaders.co.uk.

5/5

Google

Rating only, no written review.

Talita · 17 December 2017

Agent replied

Hi Talita, thank you for leaving a rating for our Croydon office.

2/5

Google

Rating only, no written review.

Phil · 12 December 2017

Agent replied · 10 December 2024

Hi Philip, we are sorry that you have had a negative experience with our Croydon branch. We always strive to offer a high standard of service and apologies if you felt you didn't receive this. If you would like to discuss this further then please don't hesitate to contact customerservice@leaders.co.uk.

1/5

Google

Rating only, no written review.

Calin · 31 July 2017

Agent replied · 30 July 2023

Hi Calin, thank you for rating us. We are sorry you feel you could only give us a 1 star, if you'd like to discuss anything further please feel free to email customerservice@leaders.co.uk

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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