Trusted Agent profile · Croydon

Harmens Estate Agents Croydon reviews

4.4

★★★★★ Great

80 reviews across 1 platform

10 Hermitage Lane, Norbury, London, SW16 3LH, Croydon, SW16 3LH

Harmens Estate Agents's office in Croydon, at 10 Hermitage Lane, is rated 4.4 out of 5 across 80 reviews on 1 platform, including 80 Google reviews rated 4.4.

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4.4 / 5

80

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

Very experienced and knowledgeable. Quick to respond to any issues and have had no problems letting my property out.

Vishnu · 10 October 2023

Agent replied · 24 October 2024

Thank you Vishnu, it was our pleasure letting your property.

5/5

Google

Fantastic and easy to deal with, a pleasure.

Phil · 17 June 2025

5/5

Google

Very helpful and accommodating, even out of hours. Never had an issue.

Ma · 25 October 2023

Agent replied · 24 October 2024

Thank you very much for the review Lena. You were a wonderful tenant over the last several years. If you ever need a property in the future we will gladly assist you.

5/5

Google

Is good ancient and the are nice houses i have been living

Soni · 10 October 2023

Agent replied · 24 October 2024

Thank you Sami for the review.

1/5

Google

Absolute rubbish! The reviews below were written by the employees of the agency. They managers are rude and don't address the issues with the flat for months sometimes. When you report any faults they will treat you like you are an idiot. If anything breaks, better wait until the rent payment day. Then they will show some interest. As long as you don't pay till they fix your issue. Rubbish

Shake · 26 October 2019

5/5

Google

Great service, very responsive and property in great condition

Sam · 10 October 2023

Agent replied · 24 October 2024

Thank you for taking the time out Sam for leaving us a wonderful review. We hope you have settled in well. Moving forward, if you require any help or assistance in the property please feel free to contact us.

5/5

Google

They help me with moving as well, thank you

Fuseini · 10 October 2023

Agent replied · 24 October 2024

Dear Mr Abudu, Thank you for taking the time out to leave us a review. We are always here to help in whichever way we can.

5/5

Google

I'm absolutely happy with this agency. I've been living in one of their flats since 2017. All the employees I've interacted with have always been polite, friendly, helpful and professional. Everytime I had any issues or something has broken within the flat they have fixed it asap without any costs or me insisting. I could always happily continue using their services.

Sorina · 25 October 2020

4/5

Google

It's difficult to find 100% perfect experience renting in London, as I'm sure it's difficult to provide. Harmens were for the most part up-front and honest, they were communicative for certain and overall we left our rented accommodation feeling taken care of, and that we'd recommend Harmens in the long run to friends.

Owain · 25 October 2021

1/5

Google

Requested copy of agreement - keep chasing for so long. Horrible customer service

Bartek · 25 October 2022

Agent replied · 24 October 2024

We cannot give an agreement to someone who is not our landlord or tenant. We cannot handover anyone's confidential agreement.

5/5

Google

We’ve had a really great experience with Harmens. We lived in a flat managed by them for over two year and have always had help with anything that we asked for. Everybody we had to deal with have always been very friendly, polite and helpful every time. I recommend them 100%.PositiveQuality

Otto · 25 October 2021

5/5

Google

The employees at Harmens estate agents have been wonderful as they always manage to meet my needs. whenever I need help they always respond straight away. I don't believe I've had any bad experiences with them since I've moved into a property they've managed, which was roughly a year and half ago.

Kate · 26 October 2017

5/5

Google

We had a great experience with this agency! Very friendly, great communication, very quick at fixing any issues with the house. We'll be renting with them again.PositiveResponsiveness, Professionalism

Ruben · 25 October 2022

1/5

Google

Rating only, no written review.

Kaitlin · 10 September 2026

5/5

Google

Rating only, no written review.

Tom · 9 April 2026

4/5

Google

With my experience was good , but ask for Valentina, she was amazing and the only one that will solve your problems and treat you as a person

JAviTo · 26 October 2018

5/5

Google

Rating only, no written review.

Livi · 24 July 2025

5/5

Google

Umar was great

Ciaran · 10 October 2024

Agent replied · 24 October 2024

Thanks Ciaran.

5/5

Google

Rating only, no written review.

Duan · 10 October 2024

Agent replied · 24 October 2024

Thank you Duan.

5/5

Google

Rating only, no written review.

Malena · 10 October 2024

Agent replied · 24 October 2024

Thanks Malena for leaving a review. It was a pleasure having you as our tenant for the last year and a half.

5/5

Google

Rating only, no written review.

Cesaltino · 10 October 2024

Agent replied · 24 October 2024

Thank you Cesaltino for leaving Harmens a review.

5/5

Google

Rating only, no written review.

Grzegorz · 10 October 2024

Agent replied · 24 October 2024

Very kind of you Grzegorz

5/5

Google

Rating only, no written review.

Giles · 10 October 2024

Agent replied · 24 October 2024

Much appreciated Giles

5/5

Google

Rating only, no written review.

Jacob · 10 October 2024

Agent replied · 24 October 2024

Thanks very much Jacob

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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