Every review we hold for the Croydon office, from every platform, shown as written. First names only.
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5/5
GoogleThank you Jodian for your help. She was always available and keen to help through any questions. So happy and friendly with a great phone manners. Quite understandable, proactive and listens attentively to understand what I was looking for and made sure it was done properly.Thanks for your service once again. I do appreciate!
Samuel Β· 20 December 2025
Agent replied Β· 21 June 2024
Dear Samuel
Thank you for your lovely review
Kind regards
haart Croydon
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5/5
GoogleGreat service from Ashwin,
We were delayed in our move, however Ashwin was proactive in receiving updates and providing us with updates to our moves.
He is very friendly, approachable and calm. He provides us as much information needed.
Wahedur Β· 23 April 2026
Agent replied Β· 23 May 2026
Thank you for the positive feedback! haart lettings, Croydon
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5/5
GoogleI just finished a lettings agreement with haart estate and lettings agents, and I must say they are trustworthy and efficient.
I would definitely recommend them to anyone searching for a property. I was very impressed by the agent, Ashwin who was so exceptional in attending to every i made. He is a great guy and very diligent in his services. Thank you for making the process so smooth.
Chiedu Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for your positive feedback! haart lettings, Croydon
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5/5
GoogleAswaq has been great with dealing with our sale. He has always responded and helped with any queries when needed. The whole team has been great, wishing the whole team success and thanks for getting this sale over the finishing line.
Shehi Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you so much and we are glad that we went through the journey with you and to have assisted you with the sale of your family home!
Ash & team.
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5/5
GoogleEllie has been excellent throughout my rental search through to offer acceptance. Providing a quick response to get my viewing arranged in 24 hours, always professional and courteous, and personally supportive, guiding me through each step clearly (it was my first rental in over 10 years so I felt quite out of touch!). Super reliable in following up at each stage and getting answers to my questions/requests. Highly recommend Ellieβs services - youβll be in a safe pair of hands!
Naomi Β· 18 December 2024
Agent replied Β· 8 January 2025
Thank you for your review. haart property management
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5/5
GoogleAsh was very professional, great personality and answered all questions I had. Great experience. Would use again
S.williams
Richard Β· 1 August 2026
Agent replied Β· 22 August 2026
Thank you for the 5 stars! haart lettings, Croydon
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5/5
GoogleThank You Ellie
I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received during my recent visit to view the rental property.
The woman who showed me the property was incredibly professional, knowledgeable, and attentive to my needs. She took the time to answer all my questions and provided valuable insights about the property and the surrounding area. Her friendly demeanor made the experience enjoyable and stress-free.
It's clear that she is dedicated to providing exceptional service, and I wanted to acknowledge her efforts. Thank you for having such a wonderful team member representing your company!
Kishore Β· 11 December 2024
Agent replied Β· 8 January 2025
Thank you for your review. haart property management
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4/5
GoogleSenthuran was helpful and very respectful on the phone answered all my questions and advised me on my flat.
Sugee Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for the lovely feedback, haart lettings, Croydon
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5/5
GoogleI would like to thank Jawad and Ellie for their professionalism and communication throughout my flat search. I had a tight deadline to stick to, which was accommodated by them both without issue. Their responsiveness further made the whole process stress-free and as smooth as possible. They genuinely care about their clients and the work they do!
Robert Β· 27 August 2025
Agent replied Β· 2 September 2025
Thank you for your lovely review. Kind Regards Haart Croydon
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5/5
GoogleI recently spoke to Ashwin who was great help. He was very patient and answered all the questions I had (even though some may have been stupidπ). Honestly made my experience 10x better.
Thank you to Ashwin
M Β· 27 February 2026
Agent replied Β· 20 March 2026
Thank you for the 5 stars! haart lettings, Croydon
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5/5
GoogleAshwin was increadibly helpful to us from the moment we viewed the property. He made the entire process smooth.Untill now we can approach him if we had querries or problem about the flat. I really appreciate him. Keep it up and all the best!
Denafe Β· 20 December 2025
Agent replied Β· 20 March 2026
Thank you for your lovely review. Kind Regards haart Croydon
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5/5
GoogleThank you Ashwin for your patience and support throughout the process of acquiring our new place.
Jaffar Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for your 5 stars! haart lettings, Croydon
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5/5
GoogleAswaq has been a gem to work with. Not only is he great at understanding your needs when searching for a propery, He has also been extremely supportive theou3gh this long process of buying. Highly recommended!
Chandni Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you for your lovely feedback. haart lettings, Croydon
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5/5
GoogleAshwin was very professional and very effective communicator. Would deffo use his services again
Jay Β· 1 August 2026
Agent replied Β· 22 August 2026
Thank you for kind words! haart lettings, Croydon
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5/5
GoogleKam was really helpful with my property search. He was really caring and took the time to find the right property for me. I would highly recommend Kam!
Martin Β· 23 April 2026
Agent replied Β· 23 May 2026
Thank you for the 5 stars! haart lettings, Croydon
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5/5
GoogleAshwin made my experience so smooth and hassle free. He was very patient with me, and extremely helpful in my search for a new property! I would definitely recommend, couldnβt have asked for anyone better!
Shanniece Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you for your lovely feedback. haart lettings, Croydon
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5/5
GoogleAlthough the process of documentation was long and demanding, my experience with this estate agent was made much easier thanks to Jasmine, a staff member who went above and beyond. She was incredibly helpful, providing continuous support and guidance throughout. Jasmine was always willing to listen and encouraged me to stay patient, even when I was feeling exhausted. I was particularly impressed when my current landlord called her at 10:30 pm with questions about filling out an online form, despite being tired, she took the time to answer and stayed on the phone until everything was sorted. Iβm grateful for her dedication and hope to recommend this company to others in the future. Thanks!
Adeyemi.
Yemy Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you for the positive review!
haart lettings, Croydon
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5/5
GoogleAshwin was a pleasure to deal with! Super insightful and informative :)
Amber Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you for the lovely feedback, haart lettings, Croydon
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5/5
GoogleI couldnβt recommend Haart Lettings enough, but particularly Ellie. Both myself and my partner are first time renters, on top of this Iβm still a student. I have been incredibly anxious during this time but from the very start Ellie has been unbelievably lovely. Sheβs gone above and beyond with helping me, answered every question and given amazing advice. Sheβs been understanding every step of the way - Ellie was exactly the kind of Lettings agent we needed after some not-so-great experiences elsewhere! We would have been completely lost without her in this process.
Molly Β· 18 August 2024
Agent replied Β· 25 August 2024
Thank you for the fantastic review!
haart lettings, Croydon
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5/5
GoogleHighly recommend Jawad, helped me out a lot. He made the process stress free, communicated with me very well, Anyone thatβs looking for a property, Jawad is the person to go too!!
Owen Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you for your kind review! haart property management.
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5/5
GoogleWorking with Ashwin was an absolute pleasure. He was incredibly responsive and made the entire process smooth and stress free. I always felt informed and supported during every step. Highly recommend.
C Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you for the 5 stars! haart lettings, Croydon
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5/5
GoogleI had an excellent experience working with Jasmine. From start to finish, she was professional, responsive, and attentive to every detail. Jasmine was proactive in addressing any concerns I had and made the entire letting process smooth and stress-free. Her knowledge of the market and the local area really stood out, and she went above and beyond to ensure everything was handled efficiently. I highly recommend Jasmine to anyone looking for a trustworthy and dedicated letting agent.
Robert Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you!
haart lettings, Croydon
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1/5
GoogleVery disappointing service from haart Croydon.
I moved into the property today and basic things were not checked, including the lights, hot water, and the garden. When I informed the manager, instead of an apology I was told that I am not the first person to move into a house like this and that they do not check every property. I was also told I need to βadjust.β
This is unprofessional and unacceptable for a letting agent. I would not recommend haart Croydon.
Hiral Β· 27 January 2026
Agent replied Β· 20 March 2026
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience with us did not meet your expectations. We would appreciate the opportunity to discuss your experience in more detail and understand how we can improve our services. Please feel free to contact us directly at your earliest convenience.
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5/5
GoogleJawad was a great letting agent. He was professional, friendly, and very knowledgeable during the property viewing. He answered all my questions clearly and made the whole process smooth and stress-free. Highly recommend.
Hafiz Β· 14 January 2026
Agent replied Β· 28 January 2026
Thank you for your lovely review. Kind Regards haart lettings, Croydon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.