Trusted Agent profile · Croydon
★★★★★
2,071 reviews across 2 platforms
137-139 Wickham Road, Croydon, CR0 8TE, CR0 8TE
Part of Cubitt and West, see every office.
Cubitt & West's office in Croydon, at 137-139 Wickham Road, is rated 4.7 out of 5 across 2,071 reviews on two platforms, including 209 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotTyrone Hayles
Tyrone Hayles, Sales Adviser, has been very supportive and helpful with showing me the ground floor flat with outdoor space that I requested.
Hi ChristineThank you for taking the time to write a great review about Tyrone. He prides himself in listening to exactly what you want in a property and trying to help you find it. Good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotBoth friendly and professional
Both friendly and professional, thank you
Hi Gareth,Thank you for leaving a review! It's great to hear how friendly and professional our agents have been throughout your experience.Best wishes,Cubitt & West.
5/5
TrustpilotVery professional and helpful
Very professional and helpful. Good service when I was looking to rent a property at short notice.
Hello Mark, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotAn amazing team
An amazing team, kept in touch, explained everything so clearly which was helpful as a first time renter, I can not fault anyone and would definitely recommend to future renters
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotMoving into a new property with help of tasha
Whilst moving into my new property I'd just like to say that Tasha rice was more than helpful, she sent me every document I needed almost instantly and was extremely helpful in helping me over the phone.She really is what makes cubitt and west :)
5/5
TrustpilotFriendly, professional staff and nothing is too much trouble
Friendly, professional staff and prompt attention to all and any queries is the experience I’ve had from Cubitt and West and I would recommend their services. I am buying a property and they are the agents and from a buyers point of view they are really on the ball and I have had only positive experiences.
5/5
GoogleOur experience highlighted the best of professional services: fast efficient and supremely knowledgeable and helpful - all with a dose of good humour. Paul and Justin proves a great team!
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
TrustpilotWould definitely recommend
Would definitely recommend, Kian has really helped us get our new home he is very helpful and friendly. Would definitely use them again!
Hi KerryMany thanks for your positive review about Kian at our Wallington branch. We are so glad that he managed to get you the property of your dreams. I will pass on your comments to him and good luck for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotCubitt & West - excellent and professional service
Cubitt & West acted as rental agents, found tenants promptly and were very professional. They gave very personal attention and I would use them again.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotVery positive experience
Had a very good experience working with Shaun, who progressed our property purchase with excellence. And had a very good sales experience prior to that, saw some great properties.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCouldn't be more helpful
Couldn't be more helpful, amazing customer service and catered for every need.I always receive 10 of 10 service from Marcus.He is an asset to the company!
Good afternoon,Thank-you for your kind words about Marcus from our Portsmouth Lettings team - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
1/5
TrustpilotAn absolute shambles of an experience
An absolute shambles of an experience, unprofessional, greedy, lazy, and incompetent, I would not recommend to my worst enemy. My advice would be to avoid like the plague
Dear StevenThank you for leaving your review and we are disappointed to learn of your experience. Regrettably we have been unable to identify you on our records from the information that you have supplied. To enable us to investigate your comments, we would kindly ask that you provide some further details by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you.Kind regardsCubitt & West
5/5
TrustpilotExcellent service from Abbie Tallack at…
Excellent service from Abbie Tallack at Cubit & West. Answered any questions we had and always got back to us straight away after we called. Highly recommended!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
TrustpilotDoes not reply to messages does not…
Does not reply to messages does not reply back after you call and leave a message. I do not recommend
Dear Tibi Thank you for leaving us your feedback. We are sorry if your calls or emails were not returned promptly as we feel strongly about communicating with our customers both promptly and effectively. We are sorry if this was not your experience and would welcome the opportunity to assist you further. To discuss your experience in more detail, you can contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk. Thank you. Kind regardsCubitt & West
4/5
TrustpilotThank you
We would like to thank the staff at Cubit and West for their service and assistance.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHelped by a Lovely lady called Becky…
Helped by a Lovely lady called Becky who helped us get our flat within our short timeframe amazing customer service thank you
Good morning Jordanna,Thank-you for your kind review about our Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotFantastic Service!
Dan from North End office was great. Answered all our questions and made the whole process quick and smooth. Would 100% recommend! Thank you so much!
Good afternoon,Thank-you for you kind words about Cubitt & West Portsmouth and in particular Dan; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
4/5
Trustpilot👍👍👍👍
👍 all good.thank you.
Hi Marcin,Thank you for leaving a review! It's great to hear you've had a positive experience with our agents.Best wishes,Cubitt & West.
5/5
TrustpilotVery professional in conducting their…
Very professional in conducting their business, very friendly and supportive staff, I would certainly recommend them to anyone who wants to sell or buy properties.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCiaran help me in this new stage of…
Ciaran help me in this new stage of renting the house. very kind helped me I needed.I'm very grateful crawley
Dear AnaThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
5/5
TrustpilotHeidi and Charlotte from Ashington…
Heidi and Charlotte from Ashington branch have been so helpful, informative and professional going through the process of selling my late fathers house . I would not hesitate to recommend them to family and friends. Five stars would have given you more !
5/5
TrustpilotCubitt and West were very proactive and…
Cubitt and West were very proactive and responsive during during the whole process of selling the house and a very friendly team.Many thanks
Dear PaulThank you for your kind words about Cubitt and West. Your kind comments are very much appreciated and we wish you all the best.Kind regardsBecky Jennings, Operations Director
5/5
TrustpilotEveryone at Cubitt and West was…
Everyone at Cubitt and West was unfailingly helpful and courteous, especially Mo Husain and Julie Bramble, who fielded a number of my silly questions very efficiently!
Good afternoon Carol,Thank-you for your kind words about Julie & Mo from our Waterlooville office of Cubitt & West - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotA refreshing change
David Ellett showed us around a property and we found him to be professional, friendly and very knowledgeable.
David is a new member of our team in Worthing and it is lovely to see your comments about this service. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cubitt & West Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
