Cubitt & West Shirley reviews in Croydon

★★★★★ 5/5

Google

I was looking to buy a flat in the Bromley area and came across Cubitt & West, who had a great portfolio of properties that really caught my interest. Fast forward a couple of months, and I successfully purchased a flat and received the …

Stelios · 11 June 2026

★★★★★ 5/5

Trustpilot

Feedback on Julie Bramble

We'd like to thank Julie for all the help and advice she's given us along the way to our exchange. She was always there at the end of the phone or with an email to keep things moving in the right direction. It was good to get regular updates on where we were and to have queries turned round quickly.

Richard · 21 December 2021

★★★★★ 5/5

Trustpilot

I want to say that Callum Street is an excellent employee.

I want to say that Callum Street must be your friendliest and most efficient employee.

Imogen · 27 May 2026

★★★★★ 5/5

Trustpilot

Kristine Capule 5* Cubitt & West

Kristine Capule is an extremely professional, polite, hardworking and determined individual. Within 2 days of my property being on the market I had already received an offer. She keeps her word and is trustworthy. She updates me regularly which is always much appreciated. Cubitt and West are extremely lucky to have her working with them. 5* and recommended.

Luisa · 5 April 2022

★★★★★ 5/5

Google

Maddie from the Shirley branch was super supportive and encouraging when viewing and purchasing our 1st family home 🙏🏾 thank you so much! …

Poonam · 16 March 2026

★★★★★ 5/5

Trustpilot

Becky was so professional and helpful…

Becky was so professional and helpful to us. She answered our questions, responded via email and telephone promptly. We are very satisfied with the service from Cubitt & West. They have put together a lovely welcome box for new tenants / home owners which address a personal touch to working with this specific agency. Highly recommend Becky from Cubitt & West !

Melissa · 24 July 2021

★★★★★ 5/5

Google

Recently bought a property with Danielle Dance, she was super friendly and kept us in the loop the whole way, would really recommend her! Shout out to Tamsin too, she worked effortlessly to push our sale through at the end. Thank you all

Laila · 25 March 2025

★★★★★ 4/5

Trustpilot

Great Team and amazing service

So as first time buyer everything was new to me, the whole process. Shout out to Michael Sinnott whos service was amazing and he was just soo friendly and polite. I told him I decided to not buy anymore because of the high interest rates and for a couple of weeks we did stop looking. But Michael emailed me because he thought he found the perfect house for me and he was right. We saw the house and fell in love with it, so thank you to him because it would not have been possible without him. Next person to praise is Julie Bramble, she helped and advised me every step of the way and she was very quick in responding to me and helping me as much as she could (even though I asked soo many questions), she was always happy to help. Her service was amazing! I only gave 4*s because my interaction with the branch Manager wasnt as positive, I wasnt soo satisfied with his communication skills to me as a first time buyer. Overall I am very happy and thank you to the team and all the best. Thahrima

.Thahrima · 6 April 2023

★★★★★ 5/5

Trustpilot

Excellent service as usual and…

Excellent service as usual and excellent customer service from Teodora Manole, would highly recommend.

Nicholas · 29 May 2026

★★★★★ 5/5

Google

My rent journey was made hustle free by Cubitt & West Shirley, the process was transparent and reassurance of confidence. Thank you to the member of team Abbey Kitchener, your effort can't go unrecognised.

Elvis · 16 December 2025

★★★★★ 5/5

Google

Selling my home of 21years after the loss of my husband was a difficult decision. Mia Savva visited and valued my property and showed me empathy, compassion and faith that she'd support me every step of the way. My home took longer to …

Terri · 11 June 2026

★★★★★ 5/5

Trustpilot

Great team!

I’ve had a fantastic experience with Cubitt and Wast. Dan went out of his way to notify me as soon as appropriate properties were available. He was so helpful and friendly and made finding the right property as smooth as possible. Absolutely brilliant team!

Francesca · 24 July 2023

★★★★★ 5/5

Trustpilot

I would like to express my deep gratitude to the staff of the Cubitt&West agency

I would like to express my deep gratitude to the staff of the Cubitt&West agency, in particular, Paige White, for the high-quality, caring and fast support of the property at home. I am Ukrainian and this is my first time renting a property in the UK. Of course, I was worried, knowing that many difficulties could arise. My fears were in vain. The staff of the Cubitt&West treated us with respect, understanding and provided all possible assistance.We booked a viewing of the house in early April and Paige greeted us warmly and did a great job of introducing us to the house. We received a lot of help with the rental process, all of our questions were answered by email and phone calls very quickly, and they helped us fill out all the proper forms and get vetted. Paige handed us the keys in front of the house and showed us all the important aspects for running the property. We are now happy tenants! Thank you for your professionalism, care and further support. Glad we are renting with you!I highly recommend Cubitt&West and Paige White when you are going to rent or buy a property. Uliana Babii

Uliana · 24 April 2024

★★★★★ 5/5

Trustpilot

In in time for Christmas

A massive thank you to the Cubitt & West team. Richard Clarke & the team were wonderfully supportive in helping us get things right and find a buyer.I also can’t thank Julie Bramble enough for keeping on top of my constant stream of emails and calls, and chasing down all parties to ensure we got into our lovely new home for Christmas.Thank you all

James · 18 December 2020

★★★★★ 5/5

Trustpilot

An easy process from start to finish

An easy process from start to finish! Super easy process with friendly staff who were more than happy to help wherever they could. I was able to get the keys to my flat faster than expected and had no issues along the way.Dan Nouari was always quick to respond to emails, happy to arrange second viewings and speed the process along.Would definitely recommend

Chandler · 8 March 2021

★★★★★ 5/5

Trustpilot

Maddison and Robin were extremely…

Maddison and Robin were extremely helpful when we sold our house and kept us fully informed of what was happening. Once we had a buyer Julie was also very good and again kept us fully informed of the process. Would definitely recommend Cubitt and West

MRS · 18 June 2023

★★★★★ 5/5

Google

I had a pleasant experience with Abby Kitchener renting a property over the past couple of weeks. She has been brilliant throughout the whole process, always professional, easy to talk to and kept everything clear and straightforward!

Wisdom · 11 November 2025

★★★★★ 5/5

Trustpilot

Cubitt & West are the Best

Cubitt & West are very professional and efficient. We were kept fully informed throughout the process. The company is proactive and progressive. Their app allowed 24 hour access with updates of the sale and the app was very user friendly. If you are selling your house Cubitt & West are the agents to use.

Ros · 21 March 2026

★★★★★ 5/5

Trustpilot

Exceptionally attentive and helpful

Abbie was exceptionally attentive, knowledgeable and helpful throughout the process of appointing a tenant. I can highly recommend my experience of Cubitt & West thus far!

Anthony · 1 August 2024

★★★★★ 5/5

Google

Cubit and west were extremely helpful throughout the process. I want to say a special thank you to Micah and Hannah for making my move so smooth and easy. I went through a different company before approaching cubitt and west and the comparison was huge. You have been very responsive, professional and attending to all of my needs. I will be recommending to friends and family, thank you Micah and Hannah.

Callum · 11 November 2023

★★★★★ 4/5

Trustpilot

Highly recommend

I had previously purchased a flat through Cubitt & West (Southsea) so when it came to selling our house they were the obvious choice after a positive experience first time round. They were always very communicative and Julie was instrumental in liaising between all parties to ensure we reached a completion date.

Beth · 9 October 2022

★★★★★ 5/5

Trustpilot

Great Experience

My partner and I went through Cubitt and West for our first property purchase. Julie Bramble was our sales progressor and was really helpful throughout the process, keeping us updated on any developments and always really polite and friendly. We would recommend C&B, as well as Julie, for anyone looking to purchase a property as well - the experience was really positive.

Kate · 1 April 2021

★★★★★ 5/5

Google

I am lucky enough to deal with Kunal Patel in branch and he has been a great help and support to me. He is reliable and professional and I feel goes beyond what is expected from an agent. I have dealt with 3 letting agencies in the area and Cubitt & West has so far proven to be the best to do business with, much of that is thanks to Kunal.

Tnkgal · 13 November 2015

★★★★★ 1/5

Trustpilot

I had a very unpleasant experience with…

I had a very unpleasant experience with the senior sales representative, Roanna Tyson (SM2).Despite reaching out for clarification on a few questions before potentially making an offer on an $700K house, her attitude was extremely disrespectful and made me feel unwelcome. Even though English isn't my first language, I believe that doesn't justify being treated poorly. It's disheartening to receive such treatment, If she didn't know the answers or didn't want to assist, a polite response redirecting me to another resource would have been appreciated. Her dismissive attitude and lack of professionalism left me feeling frustrated.This is exactly what she says ‘just let me know whether you put offer or not, we have received four offers already, so don't waste my time, your questions is back and forth” my questions only took her like 5-10 mins regarding some walls and structural issues around the house. I'm truly taken aback by the poor quality of customer service from this country's sales representatives. Dealing with such a disrespectful individual is incredibly disheartening. If Roanna Tyson harbors any biases against foreigners, I would much prefer she refrains from contacting me altogether. I'm not here to endure disrespectful treatment; I simply want to purchase a house. If she's unwilling to assist me respectfully, then I see no reason for her to contact me at all.

Ruby · 2 April 2024