Trusted Agent profile · Croydon

Cubitt & West Purley reviews in Croydon

4.7

★★★★★ Excellent

342 reviews across 2 platforms

917 Brighton Road, Purley, CR8 2BP, Croydon, CR8 2BP

Part of Cubitt and West, see every office.

Cubitt & West's office in Croydon, at 917 Brighton Road, is rated 4.7 out of 5 across 342 reviews on two platforms, including 183 Google reviews rated 4.7.

Google logo

4.7 / 5

183

Reviews on Google

This office

Trustpilot logo

159

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Cubitt & West Purley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.

What do you need help with?

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

As a first time buyer, I greatly appreciated Tom, Laura and Nish for all their help and support and for making this a very smooth process. I really had no idea where to start with the process and they helped hold my hand throughout the whole process and helped me secure my first home. I would highly recommend. Tafadzwa

T · 10 November 2020

Agent replied · 9 November 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West

5/5

Google

Tom was fantastic at getting my purchase to completion. Highly recommend

A · 11 November 2019

Agent replied · 9 November 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Trustpilot

Friendly

Friendly, helpful and really seemed knowledgeable of the local market

Ana · 19 November 2025

5/5

Google

In searching for a property in the Purley area we have been speaking with Oliver Munro who has been incredibly helpful. He is always proactive booking viewings and sends through some fantastic properties for us to look at. Would highly recommend!

Alexandra · 10 November 2022

Agent replied · 9 November 2024

Dear Alexandra Thank you for taking the time to highly recommend our Purley team, especially Oliver. We make every effort to help people find their dream property and we hope you have been successful in your search. I will pass on your positive review to Oliver and best wishes for the future. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Friendly and helpful staff especially Tom and Faisal

Shakil · 11 November 2019

Agent replied · 9 November 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West

4/5

Google

C&W were great. They contacted me on a regular basis regarding new properties. Oliver was my main point of contact and was always available.

Shuma · 10 November 2022

5/5

Google

Me and my husband have had a great experience with Cubitt and West . Oliver our sales consultant has been great he is always polite very helpful.

Albania · 10 November 2023

Agent replied · 9 November 2024

Dear Albania Thank you for leaving a positive reply about Oliver in the Purley branch. He will always do his best to help you out and we will be sure to pass on your comments to him. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Molly, Joanna, Tom & the team were excellent throughout the process, we were lucky to have such a responsive team, that really went through the highs and lows of the selling experience with us. Definietly recommend the team, thanks again for all of your hard work.PositiveProfessionalism

Anna · 10 November 2021

Agent replied · 9 November 2024

Dear Anna It is great to hear about your experience with Molly, Joanna, Tom and the team at our Purley branch. They love to provide the best possible service to customers and were very delighted to receive such positive feedback. Your recommendation is also very much appreciated. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

We had a viewing on the weekend and I'd just like to say how happy we were with the service given by Oliver. He answered every question that was put to him and was very attentive. Thanks again!

Craig · 10 November 2022

Agent replied · 9 November 2024

Dear Craig Thanks for taking the time to leave a review about Oliver. We are glad you got a great service and will pass on your comments to him. Kind regards Becky Jennings Operations Director, Cubitt & West

1/5

Google

Not great at communication / responding to online requests

Cycles · 13 September 2024

Agent replied · 11 January 2025

Unfortunately, we are unable to identify you as our customer from the name provided. Please contact customer.support@arunestates.co.uk to provide your full name, so that we can investigate your experience. Thank you Cubitt & West

5/5

Google

Excellent experience with both Tom and Molly. They made the sales process smooth, stress free and efficient. Appreciated both of their professionalism and honesty throughout. Thanks again and will certainly turn to them for future advise.

Ashwin · 10 November 2022

Agent replied · 9 November 2024

Dear Ashwin Thanks for taking the time to post a positive review about your experience with Tom and Molly at our Purley branch. They both have years of experience and strive to get you moving. We will be sure to pass on your comments and wish you well for the future. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Very happy with the service that i received from Cubitt & West when selling my property in Purley, would use them again

Costa · 10 November 2023

Agent replied · 9 November 2024

Dear Costa Thank you for leaving a great review about the Purley branch and we are glad you were happy with the great service they provided you. We will be sure to pass your comments onto them. Good luck in your new home. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Google

Great company. Very efficient and professional! Highly recommend

Tracy · 11 August 2024

Agent replied · 9 November 2024

Hello Tracy, Thank you for taking the time to leave a review. We're honoured to hear that you would recommend our services to others. Best wishes, Cubitt & West

5/5

Google

Lucy and Tom at C&W Purley managed a tricky and challenging sale very well for me. It was a tough process through no fault if their own, and they acted in a responsive and effective manner throughout. The team are all personable, knowledgable and communicative, which was much appreciated!

Steve · 11 November 2019

Agent replied · 9 November 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West

5/5

Google

Lucy, Tom, Graham and all the other staff at the Purley office have been absolutely amazing. They worked really hard on selling our property, were always helpful and gave advice and guidance when requested. Always returned calls and emails and I would have no hesitation in recommending them.

Hannah · 11 November 2019

Agent replied · 9 November 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West

5/5

Google

Really friendly bunch. Very professional and helpful. When the purchase of a property became difficult they helped which was good.

Fahad · 10 November 2023

Agent replied · 9 November 2024

Dear Fahad Thank you for leaving a great review about the Cubitt & West team at Purley. We will be sure to pass on your comments to them. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

1/5

Google

Terrible company to deal with. I have dealt with a number of agents over the years and this has to be the worst..... I have never written a review before but felt compelled to say something to help others avoid my misfortune. I will never ever deal with them again. It is a shame as they were recommended by someone who was my friend... they are no longer! If you have the miss fortune of coming across this agents then watch out Good luck I hope you do not have to find out for yourself.

Conor · 13 January 2019

5/5

Google

If I could give 10 stars I would... Lucy and Tom at the Purley branch have been absolutely amazing. They've made what can sometimes be an incredibly stressful experience very pleasant. They are a very professional team and I would highly recommend working with them.

Rebecca · 11 November 2019

Agent replied · 9 November 2024

Hello, Thank you for leaving us your feedback! Best wishes, Cubitt & West

5/5

Google

All the staff were extremely friendly and professional. I can’t fault them, they kept me up to date throughout the whole process and found a buyer for our property within 10 days. Couldn’t rate them high enough, efficient and helpful.

Maddie · 10 November 2020

Agent replied · 9 November 2024

Dear Madeleine Many thanks for taking the time to leave a review of our Purley office. It is a pleasure to read how friendly and professional you have found them. Wishing you all the best in your new home. Kind regards Lee Crane, Regional Managing Director, Cubitt & West

5/5

Google

The team at the Purley branch are a fantastic, enthusiastic bunch who are happy to go the extra mile to give the best level of customer service! No surprise with Tom Scola in the lead - a great guy!!

MF · 10 November 2020

Agent replied · 9 November 2024

Dear Martin Many thanks for taking the time to leave a review of our Purley office. I am delighted to hear that you were so pleased with the level of service Tom and the team provided, and i know they will appreciate your review. Kind regards Lee Crane, Regional Managing Director, Cubitt & West

4/5

Google

Oliver from Purley branch was so helpful towards our house hunting & very professional. Thank you so muchPositiveResponsiveness, Quality, Professionalism

Bahee · 10 November 2022

Agent replied · 9 November 2024

Dear Bahee, Many thanks for taking the time to give Oliver of our Purley branch such a great review. Oliver prides himself on providing the best possible service to his customers and was delighted to receive such positive feedback. Best regards, Becky Jennings Operations Director, Cubitt & West

5/5

Google

Competitive prices and a friendly team, couldn’t recommend more!

Emily · 10 November 2022

Agent replied · 9 November 2024

Dear Emily Thank you for leaving a review about our Purley team. Your recommendation means a lot to them. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Rating only, no written review.

Selvin · 11 September 2026

Agent replied · 11 October 2026

Thank you for your review Selvin. We really appreciated your positive review of Cubitt & West Purley. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5022

1/5

Google

Rating only, no written review.

Derek · 11 August 2026

Agent replied · 11 October 2026

Thank you for your rating and we are sorry if you were dissatisfied with any aspect of the service that you received from us. Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you. Kind regards Cubitt & West

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviewsLeave Cubitt & West a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Cubitt & West Purley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent