Trusted Agent profile · Croydon
Verified
★★★★★
414 reviews across 4 platforms
323 Lower Addiscombe Road, Croydon, CR0 6RF
Cray and Norton Estate Agents's office in Croydon, at 323 Lower Addiscombe Road, is rated 4.8 out of 5 across 414 reviews on four platforms, including 331 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
331
Reviews on Google
This office
12
Reviews on Facebook
This office
10
Reviews on Yell
This office
61
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for Cray and Norton Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotQuick and Responsive Agents
Darren, managed my purchase. He was very patient and helpful throughout. He also helped me find solicitors and surveyors. As a first time buyer it has been a very smooth process. Thanks
Thanks Rochelle and the team hope that you are really happy in your new home. Darren
5/5
GoogleWe would like to say big "THANK YOU!" to the Cray & Norton team, in particular ✨Darren and Marcel✨, for their help and guidance during the sale process of our home. …
Thanks Inna it has been a pleasure working for you and I’m so pleased we managed to get this completed for you. Darren & The Team 🏠 …
5/5
YellTransparent Agent
I brought a house through Cray and Norton and their transparency was refreshing, you don’t see that much! The gents in the office were always friendly and up for a laugh, really made the whole experience a breeze
Thanks for your review and we hope you are happy in your new home!
5/5
GoogleExcellent service with good communication skills
Hi, Sultan. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleGreat level of professionalism, warm approach and helpful guidance through a house hunting either for buying or renting purposes. Genuine team of Estate Agents (Marcel, Andrea, Archie, Lucas…) highly recommended top in and around the Croydon area.
Thanks Aris, what a lovely review of our staff 🏡 …
5/5
Googlereally happy with the service i received, very helpful and professional - highly recommend
Hi, Hannah. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleExcellent company to deal with. Would have no hesitation to recommend them.
Hi, Glenn. Thank you so much for leaving us a stellar review!
5/5
GoogleSuch a fabulous service From start to finish nothing but professionalism and courtesy Kept me informed all the way really felt like they took the stress out of selling a property would highly recommend
It was a pleasure to act for you - thanks Megan.
5/5
GoogleSelling a house can be extremely stressful for the first time, cray & norton are very helpful and will talk you through every step of buying or selling a house with them, They are always willing to talk you through any concerns that you might have and make the hole process a lot more simply and Easy to understand.
Thanks for taking the time to write us a lovely review, it’s been a pleasure working for you 🏡 …
5/5
TrustpilotAddiscombes Best
Family run estate agents.brilliant from start to finish.everyone in the office is involved,so whenever you need answers you get them straight away.couldn’t recommend them highly enough.
Thanks Kevin, i really appreciate the review and thanks for giving us your business. Darren & The Team
5/5
GoogleFriendly, efficient family run business. A Cut Above The Rest👍🏼 …
Hi, Mark. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleFirst class from start to finish, great people and great service.
Thanks for taking the time to write us a nice review, its greatly appreciated. Darren & The Team
5/5
GoogleExcellent from start to finish, cannot recommend Cray & Norton enough!
Thanks Richard, it was a pleasure working for you and your family and thanks for giving my company your business. Darren & The Team
5/5
GoogleA special thanks to Cray and Norton for an extremely professional service in the recent sale of my property in Edward road. I found them friendly, concise, totally approachable and offer a flawless service from start to finish. Thank you Cray and Norton a credit to the local community.
Thanks Paul, really appreciate you taking the time to write us a review. It was a pleasure working for you 🏡 …
5/5
GoogleGreat company, offering first class service. Well impressed 😁 …
Hi, Daniel. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleExperienced and helpful team, great communication. I would highly recommend.
Hi, Karli. Your feedback is highly appreciated. Thank you for the review!
5/5
TrustpilotReally pleased with the service…
Really pleased with the service received from Marcel and Archie in selling a property & wouldn’t hesitate to recommend.
Thanks for taking the time to write us a review, it was a pleasure working for you.
5/5
GoogleI’m incredibly pleased with the service I received from Cray & Norton Estate Agents for my first home purchase. Home buying process can be daunting, but their entire team was fantastic every step of the way. Special, thanks to Mr Darren and Mr Archie. Samadhi Punchibandage
What a lovely review and I’m so happy we found you your first home purchase. Also thanks soo much for the card and chocolates, they didn’t last long 😋 …
5/5
GoogleHonest, transparent and professional. A pleasure to work with!
Hi, Paula. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
TrustpilotFull service which went the extra mile
Full service which went the extra mile. Expert advice of the area and helpful guidance. Also a very friendly team. No question is too much trouble. I would recommend using Cray and Norton.
Thanks for taking the time to write us a nice review, it has been a pleasure to work for you.
5/5
GoogleI have sold 2 properties through Cray & Norton and each time it has been quick and we got the asking price! They keep you informed every step of the way and made the whole process stress free. Will definitely be using their services again.
Thanks Sharon, really appreciate you taking the time to write us a review and always a pleasure working for you and Danny 🏡🏡 …
5/5
YellLondon agent
Sold my property even though it wasn’t close to their office and were really helpful. Happy with who bought it to as it was my family home for a long time.
Thanks Hannah, so please we achieved the sale for you!
5/5
GoogleI contacted Cray and Norton recently with regards to putting my parents home on the market. Whilst my family and I are still undecided, the team at Cray and Norton were extremely helpful and informative of the whole process. They were happy …
Thanks for the lovely review and we look forward to hopefully working for you in the future 🏡 …
5/5
GoogleProfessional team !!!... I strongly recommend Cray Norton....
Hi, Thomas. Your feedback is highly appreciated. Thank you for the review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Cray and Norton Estate Agents, Croydon won Gold.
