Barnard Marcus Croydon reviews

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I would like to say a big thank you to Hamza for all his help and support throughout my property purchase. He has been very helpful, patient and professional, and has always taken the time to answer my questions and help me understand what was happening. Buying a property can be stressful, especially when there are delays and complications, but Hamza has been very supportive and reassuring throughout the process. I really appreciate all the effort he has made to help me. Thank you, Hamza, for your excellent service and support. Highly recommended!

Ibrahim · 11 September 2026

★★★★★ 5/5

Google

I cannot recommend Barnard Marcus and Sharone Balarajah highly enough. Over the past few months, Sharone has been absolutely fantastic in helping me through my remortgaging process. From the very beginning, she has been professional, friendly, caring, and incredibly easy to talk to. As someone who did not know much about the remortgaging process and was concerned about rising interest rates, I often felt unsure about the options available to me. Sharone took the time to explain everything clearly, answer all my questions, and reassure me every step of the way. What really stood out was her constant communication and dedication. She kept in regular contact throughout the process, always keeping me informed and working hard to find the best possible deal for my circumstances. Nothing was ever too much trouble, and I always felt supported and valued as a client. Sharone's knowledge, patience, and commitment to providing excellent customer service are truly outstanding. She made what could have been a stressful experience feel straightforward and manageable. Thank you, Sharone, for all your hard work and support. You have been excellent throughout, and I would not hesitate to recommend you and Barnard Marcus to anyone looking for mortgage or remortgage advice.

Abdul · 11 August 2026

★★★★★ 5/5

Google

So pleased I met with Dayna to let our property! She is very much on the ball and gave us some great advice. We were able to contact her about anything anytime, and she was always more than happy to help. Found our tenants really quickly, got a great price and the end to end process from signing contracts to moving in was seemless. I couldn't recommend her more! Renniel was great too and was able to help answer any queries we had. Both had excellent customer service! I highly recommend.

Georgina · 11 August 2026

★★★★★ 5/5

Google

We have had a great experience renting from Ronnie. He provided us with a lovely house and has always been helpful whenever we needed anything. If there is ever an urgent issue or concern with the property, he responds quickly and gets it sorted as soon as possible. He is reliable, professional, and genuinely cares about his tenants. I would highly recommend Ronnie to anyone looking for a trustworthy team member all the team is lovely and responds to us very well

Sukhdeep · 11 July 2026

★★★★★ 5/5

Google

I had a fantastic experience renting my new flat through Bernard Marcus. Roneil was brilliant throughout - very professional, knowledgeable and efficient. He made what can usually be a stressful process feel completely seamless. Any queries I had were dealt with quickly and he kept me updated at every stage. Would highly recommend Bernard Marcus and Roneil to anyone looking to rent.

KINGSLEY · 5 October 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had a great experience dealing with Sharone Balarajah. She was professional, friendly and extremely helpful throughout the whole process. Communication was always clear and prompt, and she made everything straightforward and stress-free. Sharone was always happy to answer any questions and went above and beyond to make sure everything was taken care of. I’d definitely recommend Sharone to anyone looking for a reliable and professional broker.

Michael · 11 August 2026

★★★★★ 5/5

Google

Ronniel Dormer is the best housing agent I would recommend him anywhere He’s very professional and good at his job He’s trustworthy and he’s the right man for the job He’s very compassionate about his work and clients that he comes across which is one of the quality ones should posses.

Sandra · 11 August 2026

★★★★★ 5/5

Google

Sharone is very easy to deal with and very helpful. Tell me everything I need to do my mortgage and helped me to find my new home with Alfie and now I've moved in and I'm super happy I have already recommended to my friends and family

Courtney · 11 July 2026

★★★★★ 5/5

Google

I am so grateful to the Team at Barnard Marcus for the exceptional service I have received throughout the sale of my property, from the initial marketing in January 2026, valued personally by the Managing Partner Matthew, through to completion in October 2026! Throughout the entire arduous process with one legal complication after another, Barnard Marcus demonstrated professionalism, honesty, efficiency, patience and, above all, a genuine commitment to getting the job done. The team has been proactive, responsive and determined to keep the transaction moving at every stage. Whilst the whole team have been proactive, efficient and hardworking. Charlotte had been particularly outstanding. Her persistence, relentless follow-up and ability to keep everyone focused and moving forward, from myself as the seller, to the buyer and their solicitors, made a real difference. She simply kept the wheels turning when they could easily have slowed down. I cannot praise Barnard Marcus highly enough for delivering such a quality outcome and genuinely professional service. Having experienced below-par service from other estate agents, this experience has genuinely restored my faith in what a first-class estate agency should evidence

Trish · 4 October 2026

★★★★★ 5/5

Google

Can’t thank the team enough.. from Steven’s initial visit to Hamza securing a buyer, over and above service. Must also give a special thanks to Jill (sales progression manager) who kept things going!! Highly recommend

Caroline · 11 September 2026

★★★★★ 5/5

Google

I had an exceptional experience working with Ronneil, from start to finish he was professional, responsive and dedicated to helping me and my family find the perfect property. He went above and beyond to address all my questions and kept me informed every step of the way. I couldn’t be happier with the service and highly recommend Ronneil to anyone looking to rent. Thank you Ronneil for making this such a positive experience. Josephine Musa.

Josephine · 11 October 2025

★★★★★ 5/5

Google

I have used Barnard Marcus for years to rent out my property and I’ve always had an outstanding experience. Each time I have had a new tenant, the process has been seamless, stress free and I’ve been kept updated at every step. A huge thank you to Dayna for her professionalism. I would highly recommend Barnard Marcus to anyone looking for a reliable and hassle free letting experience.

Claire · 11 October 2025

★★★★★ 5/5

Google

A massive shout out to Ronneil for his help in securing a property for myself and family, great communication and fantastic service from him, on hand when you need him

Kennytassassin · 11 August 2026

★★★★★ 5/5

Google

Very grateful for helping us find our rental flat. Nothing ever goes smoothly but Ronneil was there to help us (even on his day off!) so a massive thank you!

Alfie · 11 July 2026

★★★★★ 5/5

Google

Mr Ronniel was very helpful with securing my present flat. He very accommodating and understanding of my perculiar needs at the time.

Emmanuel · 11 July 2026

★★★★★ 5/5

Google

I am Rezaul Hamid (132 Bensham Lane). I am referring to DJ Dormer (Ronneil), who has provided an excellent service to secure a tenant within a short period of time. He was very supportive, professional and has had all the relevant experience required to do the job effectively. With his care and experience, he definitely deserves to be promoted. Thank you. Mr Rezaul Hamid

Rezaul · 11 August 2026

★★★★★ 5/5

Google

I have been using the mortgage services of Sharone through Barnard Marcus since I bought a house through them in 2019 and she has always made the mortgage and remortgage process so straightforward and easy. She is always quick to respond to emails and questions and very patient in explaining the different processes and time frames to me. Most recently she has helped me arrange a mortgage so I could move down to the coast and she took all the stress out of the situation. She explains options clearly and thoroughly and had regular, friendly check ins throughout the process. Thank you so much!

Ruth · 15 April 2026

★★★★★ 5/5

Google

I chose Barnard Marcus because they were local to the house I wanted to sell. My main contact was Romael who guided me through the complex process of selling a property. He recommended an excellent solicitor: Taylor-Rose MW. The sale was complex due to a variety of factors; it took nearly 10 months to complete. However Romael and his team kept me informed and offered good advice. When my first buyer took too long to commit, Romael re-listed and found a second successful buyer. I despaired I would ever sell the property but the BM team worked hard to find me a buyer.

Jock · 11 October 2024

★★★★★ 5/5

Google

Had such a good experience here. Dayna was the best. She found me very good tenants and was very professional. She’s very proactive and never misses a chance to be the best she can be for me and my property. Would definitely recommend.

Rashel · 6 December 2025

★★★★★ 1/5

Google

This branch Manger is very dishonest person he only allow to view the house if you use their mortgage advisor.i would not recommend any one to use their services.

M · 16 February 2026

★★★★★ 1/5

Google

Seller Feedback. It started with the senior negotiator, Natasha telling me how excited and confident they were that they could sell my property with a high valuation. They valued the property. I was immediately suspicious when they did not want to sell on a percentage commission basis. Instead, they have a fixed fee. Then to no surprise, they began to reduce the price of the property. What was more ridiculous, I started receiving calls and emails asking if they can value my property after it had not only already been valued by them but an offer had been placed. Weeks into the transaction with my own conveyance solicitor, I then had their appointed solicitors approaching me to instruct. This property had no legal, financial or structural issues and it took about 8 months to sell, with 4 months to complete the transaction. Moreover, I had a tenant which I was asked to remove and then the transaction took a further 2 months at my expense. I cannot hold Bernard Marcus solely responsible for the latter. But at no point did I feel that they were representing me or my interests as their client.

M · 13 December 2025

★★★★★ 5/5

Google

My Journey with Barnard Marcus has been phenomenal thanks to Steven and Jill. Steven is a credit to Barnard Marcus estate agent. He’s professional, informative, friendly and posses’s a great personality always communicating with a smile. He was with me on this stressful journey every step of the way. Steven was always open honest and transparent with me from the moment I met him, right up until the end. Jill has been great to work with up holding her communication with me and being honest and up front with me. Giving me confidence that everything was going to be okay. I can’t say how pleased and blessed I have been to be served by Steven. I hope that Steven gets recognised for his hard work and I wish you all the best. Thank you once again Steven I believe you understood how much this meant to me, thank you for your hard work and dedication to make this happen for me. Thank you for being quick with your responses to me and for acknowledging my fears. I thank you for giving me the confidence to trust you and your team to get the job done. Whoever is served by Steven is lucky and blessed. May God bless you (Steven) on your journey and achievements. Your financial advisor too was very friendly and informative. - Thank you. Outstanding and phenomenal service from start to finish.

H · 17 February 2024

★★★★★ 5/5

Google

My Journey with Barnard Marcus has been phenomenal thanks to Steven and Jill. Steven is a credit to Barnard Marcus estate agent. He’s professional, informative, friendly and posses’s a great personality always communicating with a smile. He was with me on this stressful journey every step of the way. Steven was always open honest and transparent with me from the moment I met him, right up until the end. Jill has been great to work with up holding her communication with me and being honest and up front with me. Giving me confidence that everything was going to be okay. I can’t say how pleased and blessed I have been to be served by Steven. I hope that Steven gets recognised for his hard work and I wish you all the best. Thank you once again Steven I believe you understood how much this meant to me, thank you for your hard work and dedication to make this happen for me. Thank you for being quick with your responses to me and for acknowledging my fears. I thank you for giving me the confidence to trust you and your team to get the job done. Whoever is served by Steven is lucky and blessed. May God bless you (Steven) on your journey and achievements. Your financial advisor too was very friendly and informative. - Thank you. Outstanding and phenomenal service from start to finish.

Princess · 16 February 2024

★★★★★ 5/5

Google

Rebecca Southwell helped us in purchasing a property right from the scratch. We started working together around December 2022 and for almost a year Rebecca has supported us and as we were first time buyers she helped us understanding what moves are good and what are not. She even helped us in understanding what is key in buying a property. She goes the extra mile of doing background search on properties we were interested in and help us in understanding the pros and cons. It is only because of her we are now in the right place with our own home. Thank you Rebecca!

Premavathi · 18 November 2023