Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service. We were impressed with the friendly professional approach of the entire team at Bairstow Eve Shirley. They sold our house swiftly, guiding us through the process, confirming appointments by email and text, and accompanying potential buyers to the viewings. Luisa keep us informed upon progress through out, with regular updates, and liaising with numerous parties to manage our sale. We put our house on the market with Bairstow Eve in June and are moving into our new home on 2nd October. That says it all about the passion to move things forward, the dedication, and professional approach. We cannot recommend these agents highly enough, in particular Luisa, who helped to make our dream come true. Thank you Bairstow team.
Nikki · 12 November 2018
★★★★★ 5/5
GoogleA big thank you to Luisa at Bairstow Eves, Shirley branch. The level of customer service provided by Luisa was excellent. She is extremely efficient, knowledgeable and professional and made the process of buying my first home very quick, easy and stress free. Thank you for everything..
Nisha · 28 December 2018
Agent replied · 26 December 2024
Thank you for your wonderful 5* review. It is great to read that you have received wonderful service from Luisa at out Shirley branch of Bairstow Eves and I will make sure your kind words are forwarded onward.
I do hope you are now settling into your new home.
Kind regards, Scott.
★★★★★ 5/5
GoogleA big thank you to Luisa at Bairstow Eves, Shirley branch. The level of customer service provided by Luisa was excellent. She is extremely efficient, knowledgeable and professional and made the process of buying my first home very quick, easy and stress free. Thank you for everything..
N · 12 November 2018
Agent replied · 10 November 2024
Thank you for your wonderful 5* review. It is great to read that you have received wonderful service from Luisa at out Shirley branch of Bairstow Eves and I will make sure your kind words are forwarded onward.
I do hope you are now settling into your new home.
Kind regards, Scott.
★★★★★ 5/5
GoogleThroughout the purchasing process we dealt with Luisa, who we found to be extremely diligent, knowledgeable, transparent and accomodating to our needs. All in all she was an absolute pleasure to work with!
KL & JL
Deptfordmarket · 11 November 2021
Agent replied · 10 November 2024
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleGreat service by all the staff at Bairstow Eves especially Sam and Siobhom who were both extremely helpful and very professional. They did exactly as they promised and I would have no hesitation in recommending their services to anyone. Job well done. Thank you.
Michael · 12 November 2018
Agent replied · 10 November 2024
Hi Michael, thank you for taking the time to leave this fantastic 5 star review! Great to hear that Siobhorn, Sam and the team at Bairstow Eves in Shirley provided you with great helpful customer service. Thank you for the high recommendation! Kind regards, Maryjane.
★★★★★ 5/5
GoogleReally good service from everyone we dealt with at Bairstow Eves. We mainly dealt with Luisa would really went out of her way to stay in contact about various things going on with our purchase. Thanks all ;-)PositiveProfessionalism
Christine · 11 November 2020
Agent replied · 10 November 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleDelivered on everything from the point we signed up. A pleasure to work with. Always kept us informed and was always on top of things. Luisa was our main contact but the whole team are excellent. Very satisfied.
Chris and Sue.
Chris · 12 November 2019
Agent replied · 10 November 2024
Hi Chris & Sue, thanks for your 5* review, I will make sure Luisa and her colleagues are aware of your kind review. Best wishes, Mark
★★★★★ 5/5
GoogleI recently purchased as house with Bairstow Eves Shirley acting for the seller. Siobhon was excellent to deal with and made the whole process run smoothly. No nonsense, very organised and efficient.
Chris · 11 November 2021
Agent replied · 10 November 2024
Thank you for your fantastic 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Sam, Siobham and Luisa for all your help during the sale of our house. Special thanks go to Luisa who’s experience helped us through some very choppy waters.
Helen · 11 November 2021
Agent replied · 10 November 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe most professional, knowledgeable service from start to finish. Thank you Sam and Siobhon for your expertise and keeping us informed throughout the sale. Couldn't have asked for a better service.
Carol · 11 November 2021
Agent replied · 10 November 2024
Thank you for the fantastic 5* review and it is great to read your wonderful comments and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot recommend the Shirley branch enough. Luisa went above and beyond and took the stress out of buying our first home, she was in contact with everyone constantly keeping us updated. Thank you to Luisa and the team.
Andrew · 12 November 2019
Agent replied · 10 November 2024
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
★★★★★ 5/5
GoogleWorked with Siobhon. Particularly impressed with determination in chasing all parties. Greatest strength is that, unlike some agents in practice, Siobhon is not 'wet' and just gets on with it. Thank you.PositiveResponsiveness, Professionalism
Stephen · 11 November 2020
Agent replied · 10 November 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleSiobhon was amazing.. kept on touch and I knew exactly where I was in a challenging change
Denise · 10 January 2023
Agent replied · 9 January 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would highly recommend Bairstow Eves Shirley Branch. We received an excellent service from the whole team. Particular thanks to Luisa Picciano for all her help guiding us through what was a long and stressful process.
Caroline · 12 November 2018
Agent replied · 10 November 2024
Thank you Caroline for your 5* review of our local Bairstow Eves Team.
Kind regards, Scott
★★★★★ 1/5
GoogleExtremely poor service from them, have to chase each time to get any update on offer made. Twice had a viewing etc after wasting my time for 10 days and follow-up they gave a reason for the builder going with an earlier person who made an offer while still the property was being advertised by them and another agent as well. Wouldnt recommend and totally unreliable.
Darshak · 11 November 2022
Agent replied · 10 November 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to all at Bairstow Eves, Shirley. They did everything they said they would.
A special thanks to Luisa for her tenacity and hard work keeping all parties in the loop.
I would certainly recommend Bairstow Eves. I had purchased my property in 2007 and just sold (exchanged) today.
I can confidently say that the service has been professional, communicative and helpful.
Many thanks
Alun · 12 November 2019
★★★★★ 5/5
GoogleNo hassle they do all the work for you and I would recommend them and use them again myself Sam is the star of the show many thanks :)PositiveProfessionalism
Andre · 11 November 2020
Agent replied · 10 November 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleWe were dealt with professionally and always received prompt responses to our queries, no matter how silly they seemed. We were kept up to date on progress and had regular contact from Siobhon, a big thank you to her to making the process of buying our first home as simple as possible.
Ashley · 11 November 2023
Agent replied · 10 November 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe originally placed the property with Bairstow Eves in Croydon, and this proved to be a poor decision. We wasted a number of months with very poor service, almost no viewings, and virtually no contact with them. All the while property prices were dropping. We were then contacted by the Shirley branch, and it was like chalk and cheese, and we were treated like a valued client. Our main contact was Siobhon , who was professional, helpful, and most important of all, kept in contact regularly. We finally sold and, again, Bairstow Eves (Shirley) was there to help us with the final arrangements. Can't praise them highly enough.
Falling · 12 November 2019
Agent replied · 10 November 2024
Thank you for your kind review. Best wishes, Mark
★★★★★ 5/5
GoogleI dealt with BE and they are relatively better than other agents. I dealt with Sam and Sibhone and both were good. Sibhone worked hard on my sale and kept me posted all the time.
Nishant · 12 November 2017
Agent replied · 10 November 2024
Congratulations on the sale of your property. Thank you for taking the time to write us this fantastic 5* review about the service you received from Sam, Sibhone and the team at Bairstow Eves in Shirley. I will pass on your kind comments and i wish you the very best in all you do. Kind regards, Sarah
★★★★★ 5/5
GoogleFelt like Bairstow Eves Shirley branch bent over backwards for me and nothing was too much trouble. Thanks to Sam, Luisa and Siohbon couldn't of got through it without you
THANK SO MUCH
Gillian · 12 November 2018
Agent replied · 10 November 2024
Thank you for this wonderful 5 star review for the team at Bairstow Eves in Shirley! It is fantastic to read that the branch went above and beyond for you throughout the process. Many thanks, Maryane.
★★★★★ 5/5
GoogleThe team at Shirley branch were professionals, I had my property through them, there were daily update til the completion day, I had my answers on time on all my enquires, am thinking in the future if I will make any move it will be through Bairstow Eves as well.
Awsam · 11 November 2023
Agent replied · 10 November 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs executors of an estate, we had to approach several estate agents in order to sell a property. Bairstow Eves stood out from the rest as an extremly professional business, providing us with an easy choice of who to use. Within 3 months we completed after viewings from serious prospective buyers, each of which made an offer. The best of these went on to buy in a seemless transaction at breakneck speed. The Bairstow team were helpfully accommodating in advise & perfomance and we would not hesitate to recommend them.
Andrew · 12 November 2018
Agent replied · 10 November 2024
Hi Andrew, thank you for taking the time to leave us your excellent 5* review of the great service you received from Bairstow Eves. It is great to read that you had completed within 3 months, that the team were helpful with their advice and performance and that you would not hesitate to recommend them. Best wishes, Emma.
★★★★★ 5/5
GoogleI would love to recommend Bairstow Eves, Shirley. We worked with a wonderfull lady name of Siobhon, very professional, very helpful, nothing was too much trouble for Siobhon to deal with from the beginning of our house hunting to the end of us buying. Siobhon's knowledge is very outstanding, never did we have to worry about anything. A true credit to this business...Well done Siobhon, keep up the great work! I will be passing your business card on to everyone of my friends and colleagues who are looking for a great property!
Philip · 12 November 2018
Agent replied · 10 November 2024
Hello Philip, thank you for taking the time to leave us this excellent 5 star review. It is brilliant to read that Siobhon and the Bairstow Eves team in Shirley helped you so much and that her knowledge was outstanding. I will ensure Siobhon receives your kind words. Best wishes, Emma.
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