Trusted Agent profile · Croydon

Bairstow Eves Shirley reviews in Croydon

★★★★★ Excellent

167 reviews across 1 platform

293a Wickham Road Shirley, Croydon, CR0 8TJ, CR0 8TJ

Bairstow Eves's office in Croydon, at 293a Wickham Road Shirley, is rated 4.9 out of 5 across 167 reviews on 1 platform, including 167 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

167

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Google

As first time buyers, we couldn’t have asked for a better experience with Bairstow Eves. Amber, the mortgage advisor, was absolutely amazing throughout the whole process. She was supportive, patient, and explained everything clearly so we always knew what was happening. Buying our first home felt much less stressful thanks to her guidance and professionalism. We’re so grateful for all her help and would highly recommend Amber and the Bairstow Eves team to anyone looking to buy their first home!

Abby · 15 October 2025

Agent replied · 22 October 2025

Thank you for your kind words and for choosing Bairstow Eves for your first home purchase. We are thrilled to hear that Amber provided excellent support and guidance throughout the process. Congratulations on your new home and thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Chloe was amazing. I honestly don't know what we would have done if we didn't have her working on our case. It was a long journey for us and Chloe helped make thing a little another with her empathetic nature and friendliness. THANKS CHLOE!!! X Siobhon, many thanks for getting boiler the edge.!!

Banton · 7 October 2025

Agent replied · 8 October 2025

Thank you so much for your kind words, Siobhon! We're so glad that Chloe was able to provide excellent service and support during your case. Our team is dedicated to helping our customers in any way we can. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I sold a property for the first time and it was a long process due to buyers making an offer then pulling out. I was supported by Jake at Bairstow eves, Shirley throughout the process. He was professional, supportive, patient and answered any questions I had and didn’t make me feel like I was being a pain or stupid. Nothing was too much. He made a difficult and scary process easier and gave the time to listen and assist and teach me along the way. I would recommend Bairstow eves as an estate agents who support you through selling your house in a positive and stress free way and would definitely use them again. Please consider Bairstow eves when looking for an estate agents I highly recommend them. Thank you Jake and the Shirley Bairstow Eves team.

Simone · 13 September 2024

Agent replied · 10 November 2024

Many thanks Simone for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a amazing experience with Bairstow, especially Chloe who helped us with the purchase of our house, she was quick with enquiries we had and was also great with communication and prompting the sellers side of things too. Everything went smoothly and quick with them, Couldn’t recommend more!!

Jordan · 1 October 2025

Agent replied · 8 October 2025

Thank you for your kind words, we are thrilled to hear that you had an amazing experience with Bairstow and Chloe! We pride ourselves on providing excellent customer service and we are glad to hear that our efforts paid off in your home purchase. Congratulations on your new home and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I first connected with Bairstow Eves Estate Agents at their Shirley branch about two years ago. Last week, thanks to their exceptional support and expert guidance, I was able to purchase my first home. Siobhan and her team were always available to answer my questions and help me navigate the often-stressful process. I am truly grateful for their patience, knowledge, and dedication

Azmad · 12 December 2024

Agent replied · 23 November 2024

Many thanks for your fantastic 5* review. I will of course pass on your kind hearted words to our Shirley branch. Best wishes, Lucy, Customer Relations.

5/5

Google

I have recently completed on my late father house sale with the Shirly Office. The service received has been exceptional from the very beginning right up to completion. Sam and Siobhon have been extremely proactive, professional and also understanding given this has been a particularly sad and difficult time for our family. Sam and Siobhon made the whole process as stress free as it could be, keeping me up to date regularly , offering sound advice when needed, going the extra step to ensure the sale ran smoothly. I would have no hesitation in highly recommending them. Overall an excellent experience throughout.

Sharon · 11 November 2023

Agent replied · 10 November 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently purchased my dream home via the help from Bairstow Eves Shirley branch. I had not come across the house before, but they brought it to my attention as they knew what my criteria were and every day I am so glad they did, as they nailed all my filters spot on! Sam and Siobhon were brilliant, they kept me updated throughout the process and were an amazing medium between me and the vendors. Professional in all their work, I highly recommend them to anyone looking to buy a home. Thank you very much!

Servet · 11 November 2023

Agent replied · 10 November 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I would highly recommend Jake West if you are looking to buy a house in the Shirley area. I found Jake to be extremely efficient and accommodating during the viewing process. He has good local knowledge and is an absolute pleasure to deal with. I ended up buying in a totally different area but would have definitely bought through Jake if I hadn't!

Eve · 15 July 2024

Agent replied · 10 November 2024

Thank you for your 5* review and recommendation Eve. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We had a very good experience with Bairstow Eves Shirley on purchasing our home. Chloe was so helpful, efficient and nice and really helped things run smoothly.

Amber · 7 October 2025

Agent replied · 8 October 2025

Thank you for your kind words about your experience with Bairstow Eves Shirley! We are thrilled that Chloe was able to provide exceptional service and make your home purchasing process run smoothly. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Well we did it! We sold! Well Bairstow Eves sold! Our grateful thanks to Samantha for her advice and constant support, to Siobhon for showing people around our home and for also being at the end of a telephone line for reassurance, and a big thank you to Jake for his never ending support, fact finding, great banter and for professionally pushing things along. A very friendly office and great team.

Helen · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good service. The agent Siobhon always very kean on getting thinks done as fast as she could and getting back if not in the office. She called to Solicitors when situation was very stuck and once complained and got the process to speed up faster. Thank you to her and all the others in the office, Who were always very kind and keen, for the good service!

Marco · 11 November 2023

Agent replied · 10 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Sam and all the team at the Shirley Branch for helping successfully with the sale of our late father’s property and achieving a fantastic price. A special mention to Siobhan who was absolutely brilliant throughout the transaction. She was very proactive and professional in her approach and with regular updates was always one step ahead of everyone else which was invaluable. Siobhan’s passion and drive is clearly seen in how she works. A very caring and supportive team who dealt with us with empathy at a very traumatic time selling our family home of over 51 years. We highly recommend Bairstow Eves Shirley Branch.

Pauline · 11 November 2022

Agent replied · 10 November 2024

Thank you for your glowing 5* review, comments and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I can wholeheartedly recommend Bairstow Eves, Shirley Branch. They provided a highly professional service when I sold our Father's house, which had been our family hub for over 40 years. Getting through the process, with the backdrop of the pandemic, was tough yet Bairstow Eves (Shirley) were as supportive as they could have been. They are all extremely knowledgeable and hardworking. If you're embarking on a property sale, you want a team like this behind you - a team that's client focused in the best possible way. Thanks Sam and Luisa - You're the Top! On her first visit Sam impressed me with her professionalism, setting out fees and explaining the sale process with clarity and drive. She outshone the competition and inspired confidence that she would strive for the best (yet most realistic) price on our behalf. That is what we achieved. Throughout the process Sam was readily available and extremely helpful. She went above and beyond. Luisa is an excellent communicator with a friendly and supportive manner. She remained professional and skilled at all times and responded swiftly to my calls. Luisa has exemplary mediation skills - vital for reaching a mutual way forward when times get tough in a house sale! Luisa helped me through one of the hardest times of my life, for which I am very grateful.

Imogen · 11 November 2022

Agent replied · 10 November 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Chloe Patterson was absolute fabulous. Nothing was too much trouble. We cannot recommend her high enough.

Sylvia · 8 November 2025

Agent replied · 22 November 2025

Thank you so much for your kind words! We are thrilled to hear that Chloe went above and beyond to provide exceptional service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I was the buyer in this process and dealt with Siobhon from start to finish. I had untold challenges along the way when the original buyer's for my house (x 2) didn't materialise and my onward purchase was in the balance. I have now moved in and I can honestly say that if it wasn't for Siobhon I don't think it would have happened. Siobhon quite literally was the ONLY consistent person throughout the process, she was on the ball, communicated well, continuously pushed and pushed until we reached a breakthrough, and even went above and beyond the call of duty when she monitored the situation through to completion when she was due a well deserved break. When you want to move this is the sort of person you need to stay with you throughout all the craziness that you have to go through, she was the one person I could wholeheartedly rely on and I want to say a big THANK YOU to Siobhon for everything that you did for us. Siobhon is more than a credit to Bairstow Eves, Shirley, she is an asset, providing an exemplary service at every step of the way. Platinum quality.PositiveResponsiveness, Quality, Professionalism

Jacquie · 11 November 2021

Agent replied · 10 November 2024

Thank you for your wonderful 5* review and kind words. Kind regards Lucy, Customer Relations.

5/5

Google

I used Siobhon Wheeler at the Shirley branch for my property search and purchase. Siobhon is professional, calm, patient and listens to all of your needs and requirements. She then goes the extra mile to assist you find exactly what you are searching for. I was looking for a property particularly in the Shirley area so was using a few agents to search. Siobhon was by far the best in the market. Throughout the process of exchange and completion Siobhon was strong and accurate when she needed to be. I wouldn't hesitate to recommend Siobhon to everyone that was looking to move home.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 11 November 2021

Agent replied · 10 November 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Luisa, Sam and Siobhon for their recent success in selling our house. We had offers before we were even on the market and finally accepted an offer in excess of our asking price only 6 days later. The whole process was managed from beginning to end, with many visits and phone calls. They drove the sale and guided us through the process, making sure we were prepared and didn’t slow the chain down. Their quote was the same as the other estate agents and it seemed like a lot at first. Having experienced their professionalism, in hindsight it was a bargain...PositiveResponsiveness, Quality, Professionalism, Value

David · 11 November 2021

Agent replied · 10 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Very proactive team, we decided to sell our house, and had 20+ viewings before the house officially hit the market. Bairstow shirley called eager clients who have missed out on properties in the area recently and set up a open house (covid compliant of course) and we had 3 firm offers to pick from in less then 5 days!! As i said very proactive and worked for there commission which is all any vendor can expect from an estate agent. Thanks Sam and Luisa for all your efforts.....

Bhavesh · 11 November 2021

Agent replied · 10 November 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We listed our property with Barstow Eves, Shirley and we received excellent service. Luisa was our main contact and she was extremely responsive, professional and proactive. She kept us up to date on all the discussions and managed the chain well. The overall team of Sam, Luisa and Siobhon are amazing and run the branch really well. They are very personable and provide a great level of service throughout the process. We would highly recommend them and hope you have a similarly good experience with Bairstow Eves Shirley as us.PositiveResponsiveness, Professionalism

Kunal · 11 November 2021

Agent replied · 10 November 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

My partner and I just purchased our first home with the outstanding help of Amber. Being first time buyers and not knowing where to start on obtaining a mortgage Ambers knowledge, patience and support really did make the process so smooth and easy. She was always there to answer any questions . We really could not recommend her enough!!!

Danica · 15 October 2025

Agent replied · 22 October 2025

Thank you so much for trusting us with such an important milestone! We're grateful for the opportunity to guide you through the home buying process and provide you with outstanding service and support. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I could not recommended Siobhan, Jake and Sam enough! We mainly dealt with Siobhan who was amazing throughout the whole process, she was helpful, easy to talk to and professional. The whole team made the sale of our house as easy and stress free as it could possibly be and I would definitely use them again. Thank you!

Georgia · 11 November 2023

Agent replied · 10 November 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We have found Chloe from Barstow Eves Shirley Branch absolutely wonderful. She accommodated our initial viewing and further viewings at short notice. Nothing was too much trouble for her. She has been extremely polite and professional throughout the whole purchase process. Anytime I called the branch other members of the team were able to assist effectively.

Victoria · 15 October 2025

Agent replied · 22 October 2025

Thank you for your kind words! We are so glad that Chloe from our Barstow Eves Shirley Branch went above and beyond to make your home buying experience smooth and stress-free. Our team takes pride in providing exceptional service to our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My partner and I recently purchased a property which was marketed by Bairstow Eves in Shirley. From arrangement of the initial viewing, making an offer, through to exchange; Siobhon has been exceptional and went all-out to add a personal and kind approach to what can sometimes be a very frustrating process. Buying a house during COVID-19 and various levels of restriction on activities has been surprisingly easy with Siobhon helping manage the process for both us as buyers, and for the seller. She has been in contact with us at least once a week throughout, informing us of updates on a regular basis which provided very welcome reassurance during these uncertain times. Siobhon made us feel like we were her only clients and her absolute top priority - customer service like this is rare! I would HIGHLY recommend Bairstow's, and Siobhon personally, for any estate agency work required. Thank you for making things so easy for us!PositiveResponsiveness, Professionalism

Matthew · 11 November 2020

Agent replied · 10 November 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

Easy to write a review when there's a positive outcome however I've let the dust settle to think this through. Changed estate agents after 9 months of woe, to Bairstow Eves. Good move. Samantha knows her stuff, good local knowledge and suggested a different marketing strategy which worked. Siobhan kept me informed of progress on a bi weekly basis even if not a lot was going on.....communication is key. When Boris said 'go' to the housing market, Bairstow Eves were up and running again, pronto. So, even through challenging times, the sale was made. Good job and thanks.PositiveResponsiveness, Quality, Professionalism, Value

Eddie · 11 November 2020

Agent replied · 10 November 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Shirley

How many reviews does Bairstow Eves Shirley have?

Bairstow Eves's Croydon office has 167 reviews across 1 platform: 167 on Google.

What is Bairstow Eves Shirley's rating?

Bairstow Eves Shirley is rated 4.9 out of 5 across all 167 reviews, and 4.9 out of 5 on Google from 167 reviews.

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Croydon won Trusted Agent.

Where is Bairstow Eves's Croydon office?

Bairstow Eves Shirley, 293a Wickham Road Shirley, Croydon, CR0 8TJ, CR0 8TJ.

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