Andrews Purley reviews in Croydon

★★★★★ 5/5

Google

Absolutely amazing service, i could not of asked for better people to help me and my partner move especially as we are first time renters. The whole team was always happy to help and was but a phone call away, i would like to especially thank Daniel who was there from showing us the property all the way through the extremely easy to use online service as to which we completed the legal forms and applications. He was always happy to take my call and answer any and all questions no matter how silly and i cannot thank him enough. I would also like to thank Raphael who kept us updated through the whole process and was extremely attentive and understanding while we finalised the agreement. He kept us updated with calls letting us know the status of our application and what our next step was, every call was appreciated and i thank you for your time and care. Lastly i would like to thank Gemma for guiding us through some of the more legal parts of our journey and helping us correspond with all parties in the final stages to make our journeys end as smooth as possible, thank you so much.PositiveResponsiveness, Professionalism

Glen · 26 October 2021

★★★★★ 5/5

Google

We have just used Andrews to sell our house and they we're incredible from the word go. My husband and I had never sold a house before and when we had a number of estate agents come over however it was Brian from Andrews who won us over with his experience and knowledge. He was also the only one who asked "what do we want from an estates agent". Once agreed the house was on the market within 5 working days . Luke who was doing the viewings was professional and fully exceeded any expectations and sold the house 6 days later. We then dealt with Jill who was brilliant at rallying the troops and pushing things along. The overall process from putting ours on the market to exchange has taken 7/8 weeks and I could not be more pleased with the whole process and everyone involved. Thank you team Andrews!

Sidney · 26 October 2021

★★★★★ 5/5

Google

From the beginning to the end very helpful, professional staff. For sure more people have been involve in our sale but special thanks to Steven Hill, Luke Levy and Jill Nicholson. They have been for us all the way, always available, easy to talk to, understanding and lead us when needed. All process was explained very well. Price well spotted. Photos and 3D of our flat done to high standards. I am sure all of that provide us with quick sale. Would recommend Andrews agency team any time. Thanks guys!!! :)PositiveResponsiveness, Quality, Professionalism, Value

Eva · 26 October 2021

★★★★★ 5/5

Google

Although We did not end up purchasing a property through Andrews at Purley, I still could not have asked for a more professional, personable and friendly service. I want to say a particular thank you to Brian and George! Brian was fantastic in keeping us up to date with properties that had come onto the market,making sure we was aware of options available to us and it felt that he paid a genuine interest in wanting to help us, which you do not see very often, and George for the referral to our solicitor again he was there for any questions that we had, the service that we received made it feel that nothing was too much trouble!!! Thank you!!

Natalie · 26 October 2021

★★★★★ 5/5

Google

Thanks so much to Andrews in Purley. They have been fantastic from start to finish from my very first conversion with Brian. Brian was a pleasure to deal with and ensured everything went through at pace but with care. We completed on our first home within 10 weeks and we couldn’t be happier. Especially with Covid-19 going on too! This was our first home and we didn’t know the process or what really to expect but Brian talked us through every step. Communication throughout was faultless and if Brian was out on appointments we would speak with other members of the team who were all fantastic as well. I didn’t have one bad experience. I didn’t have to chase anyone up once, they all came back to me straight away and majority of the time were calling me directly to check in on how things were! The team were polite, happy, friendly and a joy to deal with. Thanks to Jill as well for all her help, she was so great and was extremely efficient and knowledgeable about the processes. Brian and Jill were fantastic and I would recommend them to everyone. When we come to sell, we will absolutely without a doubt in my mind use Andrews in Purley! Thanks so much Andrews!!!

Portia · 26 October 2021

★★★★★ 5/5

Google

We completed the purchase of a house sold via Andrews in Purley. Initially we saw a house that wasn’t quite suitable, the agent Luke, bothered to ask what was it that we were looking for and we had a great chat even though the house we saw wasn't right. This made a refreshing change after dealing day in day out with other agents who just don't seem to care and just wanted their viewings done. Thanks to Luke's advice, overnight, we found our dream home. We wouldn't get to know the property in the first place if it wasn't for Luke and his colleague Steve. After the offer accepted, Andrews Purley also had a dedicate member Jill looking after us during the post-sale process. She helped us communicate with the seller and the seller's solicitor. We are aware of how much of a pain our constant nagging must have been, but without her mitigation we would never have made the deadline. Although we have never met, we really appreciate her attentiveness and effectiveness. When the purchase finally completed and we went over to the branch to pick up the key, Dan who stayed in the office for us greeted me with warmth and big smile. All in all our experience with Andrews Purley was great, the staff are very friendly and warm, we really appreciate their professionalism and we can't be grateful enough!

Olive · 26 October 2021

★★★★★ 5/5

Trustpilot

Shamiya was very professional but also…

Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏

Ashley · 5 July 2024

★★★★★ 5/5

Trustpilot

I was surprised when one of the agents…

I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.

Ibukun · 12 July 2024

★★★★★ 5/5

Trustpilot

I have been with Andrews letting agency…

I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.

Maureen · 6 May 2026

★★★★★ 4/5

Trustpilot

We bought a house in Stoke Gifford with…

We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.

Jaya · 26 August 2026

★★★★★ 5/5

Trustpilot

Honest,professional,efficient at all times

Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.

The · 20 September 2023

★★★★★ 5/5

Trustpilot

Hands on style

Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.

Martin · 13 March 2024

★★★★★ 5/5

Trustpilot

I have been very impressed by Samantha…

I have been very impressed by Samantha and her colleagues at Andrews during the process of re letting my rental apartment. Finding suitable tenants was more problematic- for external reasons - than any of us expected. Sam was consistently professional as well as being very friendly and caring to all involved in the process.

Jan · 30 January 2024

★★★★★ 5/5

Trustpilot

Stephen is always informative

Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.

Emily · 22 August 2024

★★★★★ 5/5

Google

Ben has been friendly and kind throughout the whole process so far, he has maintained a professional, enthusiastic and supportive role in our search for a new home. At every opportunity he has gone above and beyond what I have expected and I am very grateful for all of his hard work. I cannot recommend his services enough!

Heloise · 26 October 2023

★★★★★ 5/5

Google

I would like to personally thank Zaira at Andrews Purley, for helping my partner and I in our search to find our forever home. She has been punctual, on point with her house recommendations as she has taken time to understand what we are looking for and incredibly responsive to emails and calls, it is very much appreciated.

Alex · 26 October 2023

★★★★★ 5/5

Trustpilot

New landlord

Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly

Helen · 27 April 2026

★★★★★ 5/5

Trustpilot

Very satisfied!

This Estate Agent proposed the highest market value out of three competing agents, pleased to say I got what I wanted for it. They were quick to find an interested buyer and very good at protecting me from the buyer’s requests.

Teresa · 10 March 2026

★★★★★ 5/5

Trustpilot

First impressions are lasting!

Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!

Kathy-Ann · 5 December 2023

★★★★★ 5/5

Trustpilot

Best letting agent and property managers we’ve worked with

We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!

Sam · 5 June 2024

★★★★★ 5/5

Trustpilot

I spoke with Molly and I was given…

I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.

Matthew · 9 May 2026

★★★★★ 5/5

Trustpilot

Tanya was brilliant

Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended

John · 24 August 2024

★★★★★ 5/5

Trustpilot

Brian Barnsby​​​​ was brilliant with…

Brian Barnsby​​​​ was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars

Kimie · 9 September 2024

★★★★★ 5/5

Trustpilot

Friendly and Bubbly Staff

Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea

Dmonic · 17 October 2024