Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Sophia, for your great work
Sophia And all the other team at Andrew’s were absolutely fantastic. They went out of their way to help me and the purchaser to have a smooth house sale. A really great team of people to work with. I would highly recommend Andrews and particularly Sophia.Thank you so much for your help and all your brilliant support. Very best regards, Juliet.
Juliet · 20 May 2024
Agent replied · 22 October 2024
Hi Juliet, thank you for your lovely five star review. Amazing to see Sophia and the team have been a massive help on the sale of your property and made it as smooth as possible for yourself. Thank you for the recommendation too and all the best for the future, Laura.
★★★★★ 5/5
TrustpilotIsabelle provided exceptional service…
Isabelle provided exceptional service during my recent property viewing and over the phone. Her professionalism, attentiveness, and dedication to ensuring a positive customer experience were truly commendable. She went above and beyond to address all my inquiries and made the entire process seamless and enjoyable. I highly recommend Isabelle for her outstanding customer service skills and expertise in the real estate industry.
Bashir · 19 April 2024
Agent replied · 22 October 2024
Hi Bashir, thank you for the five star review. Brilliant that Isabelle has provided you with an excellent experience and delivered a great service to you. Thank you for sharing your feedback, it's greatly appreciated. Thanks, Rhys
★★★★★ 5/5
TrustpilotMy experience with APG is nothing short…
My experience with APG is nothing short of wonderful especially because of the excellent staff. My interaction with them was really helpful. Particularly Sammi who treated me like a long time friend. He was so understanding, empathetic, and supportive. I feel hopeful already that I will find the type of property to rent with APG.
Evelyn · 13 August 2024
Agent replied · 22 October 2024
Thank you, Evelyn! We're thrilled to hear about your positive experience with Sammi and our team. Your kind words motivate us to continue providing excellent service. We look forward to helping you find the perfect property!
★★★★★ 5/5
TrustpilotExcellent service, professional, helpful and responsive
I recently had a property viewing arranged by Rebekah Wright, and I couldn’t be happier with the experience. From start to finish, she was incredibly professional, positive, and helpful. She made the viewing process smooth and welcoming, answered all my questions clearly, and guided me through the application and referencing steps with ease.
Ismail · 6 March 2026
Agent replied · 21 March 2026
Dear Ismail Abuzayid,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah Wright. Your recommendation means a lot to us, and we're delighted she made the process smooth and welcoming. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotGreat service from Liz
Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.
Gareth · 25 August 2026
Agent replied · 22 September 2026
Dear Gareth ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotKyle Sykes
This is a review for Kyle Sykes. Kyle has been helping us find tenants for our house near Radstock. It has been a slightly slow process because some prospective tenants have pulled out e.g. due to changes in their circumstances. However Kyle has communicated promptly and accurately and taken the necessary action at each point. All in all, we've been very satisfied.
Simon · 30 March 2024
Agent replied · 22 October 2024
Hi Simon, thank you for the terrific review. We know that Kyle will be really pleased to see your kind feedback, especially to recognise his efforts in keeping you updated even in what was a tricky situation. Thank you for your patience and trust to find you suitable tenants. Thanks again, Rhys
★★★★★ 5/5
TrustpilotHolly did a very good job keeping me up…
Holly did a very good job keeping me up to date every step of the way when I put my house up for sale. When the first buyer dropped out Andrews remarketed and sold it again within a week. If Holly was unavailable Lisa got in touch they were an excellent team.
Hilary · 18 September 2024
Agent replied · 22 October 2024
Thanks for your feedback, Hilary. We're thrilled to hear about your positive experience with Holly and Lisa.
★★★★★ 5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to my letting agent ANDREWS also Mr Greg and Shannon for the excellent service provided. From start to finish, the process was handled professionally, efficiently, and with great communication throughout. Any questions or concerns I had were addressed quickly and clearly, which made everything stress-free.
Sandaru · 19 February 2026
Agent replied · 22 February 2026
Dear Sandaru Dharmapala,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Shannon. Your recommendation means a lot to us. We're committed to providing excellent service and are glad we could make the process stress-free for you.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotFast and Efficient
I contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.
Sara · 10 April 2024
Agent replied · 22 October 2024
Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys
★★★★★ 5/5
GoogleI was first in contact with Bobbi Caller, Andrews Purley Lettings Manager, in August 2016. Bobbi was super, listened to my experiences as a landlord and made suggestions on how to move forward to protect my property, income, manage tenancy expectations and ensure my property consistently met all requirements.
How to describe working with Bobbi. Bobbi is…
Astute
Probing
Knowledgeable
Frank
Supportive
Objective
Refreshingly down to earth
Personable
Efficient
Knowing that Bobbi is a call/email away is very reassuring. Communication is always time sensitive, concise and considered.
Working with Bobbi I know the best interest of my property, is also hers. I could not have asked for more or better. Thank you!
Jessie · 26 October 2022
Agent replied · 25 October 2024
Hi Jessie , thanks for sharing your experience with us. thank you for leaving us such a great review.
★★★★★ 5/5
TrustpilotI have been looking for a property and…
I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.
Elise · 19 October 2024
Agent replied · 22 October 2024
Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotWarm and Helpful Service
I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!
Debola · 7 October 2024
Agent replied · 22 October 2024
Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!
★★★★★ 5/5
TrustpilotHouse sale
I can’t thank the MSN Andrews branch team enough for everything throughout the sale of our property. From the very first valuation right through to completion, they were absolutely fantastic.
Emma · 3 August 2026
Agent replied · 22 September 2026
Dear Emma,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Tanya and our MSN Andrews branch. Your satisfaction is our priority, and we're delighted we could assist you smoothly through the sale process. We appreciate your kind words and support.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotMatt and James at Andrews have been…
Matt and James at Andrews have been really efficient and helpful and a pleasure to deal with throughout the sale process. Thank you both, highly recommend this team!
Jennifer · 14 August 2026
Agent replied · 22 September 2026
Hi Jennifer, thank you for your wonderful feedback! We're thrilled to hear that Matt and James made your experience enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Head Office.
★★★★★ 5/5
TrustpilotMy differentiated estate agent experience!
Tanya at Andrews Estate Agent was my third agent for my property. It was very differentiated experience from the other agencies in that she actively pushed my property, was approachable, informative and effective and sold my property by the required deadline. Even my solicitor commented how approachable and efficient she is.
Joanna · 28 August 2024
Agent replied · 22 October 2024
Thank you, Joanna! We're thrilled to hear about your positive experience with Tanya. Your feedback is greatly appreciated, and we're glad she could meet your expectations and deadline.
★★★★★ 5/5
TrustpilotWe had a fantastic experience with this…
We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.
Yi · 9 October 2026
★★★★★ 5/5
TrustpilotGreat takeover from Luke
Recently Luke took over the management of our block of flats. I have to say, I felt Andrews had not been managing the block brilliantly before, particularly given how expensive they were. But Luke has been responsive, efficient and prudent with managing our money. Lots of lingering issues are being sorted out now. Have been really pleased with him so far. A real breath of fresh air.
Alasdair · 4 October 2023
Agent replied · 22 October 2024
Hi Alasdair, thank you for the brilliant five star review. Sorry to see that our previous service had not met your expectations, however we are really pleased to see that Luke has redeemed your confidence in our ability to manage your block. Thank you again for the great review for Luke. Thanks, Rhys
★★★★★ 5/5
GoogleThe team at Andrew’s, Purley, were excellent. We’re pleased we made the choice to work with them as our agents, and we used them for both Sales and Lettings in late 2022/early 2023. Arif and Ben were both extremely efficient and did what they said they’d do throughout the processes. Thank you to you both, and to the other office staff we’ve spoken to. Gold star⭐️!
Heather · 26 October 2023
Agent replied · 25 October 2024
Hi Heather, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
TrustpilotAndrews exceeded my expectations
Andrews exceeded my expectations in every way! Their friendly and professional agents guided me through the home-finding process with ease. Thanks to Dan, Zy and Emily. Their rapid response times and expert local knowledge ensured I found the perfect property quickly. Thank you, Andrews, for an exceptional experience!
Rumbidzai · 6 October 2024
Agent replied · 22 October 2024
Thank you, Rumbidzai. We're thrilled to hear that Dan, Zy, and Emily made your home-finding experience exceptional. Your kind words mean a lot to us. Enjoy your new home!
★★★★★ 5/5
TrustpilotFive stars from Melanie Whitehead Andrews letting agency
I had a wonderful experience with letting agency Winterborne. I worked with Melanie Whitehead The property manager and she had been amazing. She was quick to answer my questions and queries In a timely manner and with respect. I would recommend them and i would work with them again and again in the future.
Enesia · 14 June 2024
Agent replied · 22 October 2024
Hi Enesia, thank you for the five star review. It's brilliant to see that you've had such a brilliant experience with the team in Winterboune, with a particular mention to Mel, we know she will really appreciate seeing your kind feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotAndrews Property Lettings
All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.
Martyn · 25 August 2026
Agent replied · 22 September 2026
Hi Martyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLorna
Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process
Zak · 18 August 2026
Agent replied · 22 September 2026
Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
TrustpilotAndrews is a professional company…
Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam 🙏
Richard · 12 December 2023
Agent replied · 22 October 2024
Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotI cannot recommend Andrews Property enough
I cannot recommend Andrews Property Group enough for their outstanding support throughout my process. From the initial inquiry to the final signing. Shout out to Jennifer who went above and beyond to ensure a smooth experience and when the extra mile. She has instilled confidence and trust and if you are seeking an estate agent look no further than Andrews
Heather · 10 February 2024
Agent replied · 22 October 2024
Hi Heather, thank you for the five star review. We are so pleased that you've had such a positive experience throughout your search and move in. Jennifer will be delighted to see the feedback. Thanks, Rhys
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