Trusted Agent profile · Croydon
★★★★★
1,943 reviews across 2 platforms
909-911 Brighton Road, Purley, CR8 2BP, Croydon, CR8 2BP
Part of Andrews, see every office.
Andrews's office in Croydon, at 909-911 Brighton Road, is rated 4.9 out of 5 across 1,943 reviews on two platforms, including 195 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Purley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotIt was a nice experience with Isabelle…
It was a nice experience with Isabelle Vaughan , highly profffesional service experienced.
Hi Shibu, thanks for the five star review. Brilliant to see that Issy provided you with a brilliant service. Thanks, Rhys
5/5
TrustpilotAndrews are great
Andrews are great. I had an amazing experience with Andrews. What i like about Andrews is that they call themselves to the clients if there is any property available to let or for sale. I had an great experience with one of the staff who's name is Nancy Henley, very cooperative and helpful. She always response fast.
5/5
GoogleExtremely impressed with the professional service I received from Steve Hill. He responded to both my queries & my request for a virtual valuation report almost immediately. The report itself is extremely detailed. Would definitely recommend Andrews based on my experience.
Good afternoon D P, thanks for taking the time to leave us feedback regarding your recent experience. we’re so glad to hear that you had a smooth experience from start to finish.
5/5
TrustpilotStaff help in guiding us through the…
Staff help in guiding us through the rental process was top notch
Hi Constance, thank you for the five star review. Amazing to see you found our staff so helpful throughout your dealings with us. Thanks, Rhys
5/5
TrustpilotGreat Service
Becky Hudson was extremely helpful when it came to selling my property.
5/5
TrustpilotNancy and Stephen has been very helpful…
Nancy and Stephen has been very helpful with viewing property. It was a great experience
5/5
TrustpilotGreat service by Andrew’s
Great service by Andrew’s considering the challenges faced during this transaction. Would work with them again.
Hi Kerry, thank you for leaving us a five star review. We are so pleased to see you had such a brilliant experience with us. Thanks again, Rhys
5/5
TrustpilotProfessional and honest estate agent
Highly recommended an estate agent who managed to secure a nice property for my family. Very professional and honest. We had a bad experience with other estate agents in the area as they acted like auctions. And I am personally thanking Bobbie Caller (Bob) she helps us big time to make the letting process smooth and easy.
5/5
Trustpilot5 stars
Reece was extremely helpful and accommodating in finding my first property.
1/5
GooglePoor Service, Unacceptable attitude by rude staff towards tenants. I urge all the potential tenants not to take any properties with them as they will be good with you when you want to rent a property but as soon as you have rented they won't care about you and be partial to the Landlord. After I moved in to the property their service was really bad and when I decided to not renew the tenancy they made up lots of stuff along with Landlord and kept all my deposit. They are biased towards landlord as they are repeat business and don't care about tenants. Like said in the previous review the senior manager (Bobbie) is an absolute nightmare to deal with. Avoid dealing with them!!
5/5
TrustpilotThey’re lovely staff
Thanks for the lovely feedback about our team, Soma.
5/5
TrustpilotVery pleased with result of our house sale through Andrews.
Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.
5/5
TrustpilotExcellent service
A wonderful service from the service sales man , listens and explains very well
Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys
5/5
GoogleI have had an amazing experience from different people at this branch - Luke, Jill and Steve have been very very helpful I wouldn’t have been able to get sale done without their help and support. Every time I call everyone at the branch sounds happy and helpful! It’s been great to deal with them. I would highly recommend them ! Thank you :D
5/5
GoogleWhen I was searching for property during the summer, when I met with Brian he was very personable, professional and highly knowledgeable about the current market and the type of flat I was looking for. I would highly recommend working with Brian if you are planning to buy or sell a property.
5/5
TrustpilotGreat service
Great service, fast and efficient through the process.
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
GoogleLuke was very helpful and enthusiastic and worked hard to market the property. He was always keen to help in any way.PositiveResponsiveness, Professionalism
5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
GoogleAugstein answered all my enquiries and was very enthusiastic. Much appreciated.
Hi Dalia, we know Augstein works really hard for his customers ensuring they receive the most appropriate advice possible to them. Thanks for the feedback, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Purley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
