Trusted Agent profile · Croydon

Andrews Purley reviews in Croydon

4.9

★★★★★ Excellent

1,943 reviews across 2 platforms

909-911 Brighton Road, Purley, CR8 2BP, Croydon, CR8 2BP

Part of Andrews, see every office.

Andrews's office in Croydon, at 909-911 Brighton Road, is rated 4.9 out of 5 across 1,943 reviews on two platforms, including 195 Google reviews rated 4.8.

Google logo

4.8 / 5

195

Reviews on Google

This office

Trustpilot logo

1,748

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Croydon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Shamiya helped us view a house her…

Shamiya helped us view a house her communication was so professional and had all the answers to the questions we had

Mihaela · 12 August 2024

Agent replied · 22 October 2024

Thank you, Mihaela! We're thrilled to hear that Shamiya provided you with professional and knowledgeable service. We appreciate your feedback!

5/5

Trustpilot

My experience was great

My experience was great, the Andrews Property Group Agents, especially Sameer Jamani, who helped us find the best option to find a home, were very efficient and professional.

Ronald · 18 February 2023

5/5

Trustpilot

@Shannon from Andrews Property Group

It was lovely meeting you Shannon. The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.

Pawan · 2 July 2024

Agent replied · 22 October 2024

Thanks for the five star review. Amazing to see that Shannon was on hand to help you with everything you needed! Thanks again, Rhys

5/5

Trustpilot

Happy customer

The staff at Andrew’s are so helpful and reassuring with any questions you need answered.There telephone manor is so friendly.l would recommend the agents for the efficient and quick sale.

Mrs · 16 February 2024

Agent replied · 22 October 2024

Hi Mrs Neale, fantastic to see you had such a positive experience with our friendly staff, we are so pleased to see your sale went through efficiently. Thanks, Rhys

5/5

Trustpilot

We purchased a house sold through them

We purchased a house sold through them. They were super friendly, transparent, quick to reply to emails and seemingly more on it than solicitors on both sides of the sale.

Gareth · 16 February 2024

Agent replied · 22 October 2024

Hi Gareth, thank you for the five star review. We hope you are settled into your new home and we are so pleased we were able to help you make the move! Thanks, Rhys

5/5

Trustpilot

Jasmine Gyde at Andrews was very…

Jasmine Gyde at Andrews was very helpful with supporting us apply for a rental property. She gave us lots of useful information and kept us updated on the process and what was happening

Emma · 4 December 2023

Agent replied · 22 October 2024

Hi Emma, thank you for the five star review. Great to see that Jasmine and the team have been on hand to help you out through your property search and move. Thanks again for sharing your experience, Rhys.

5/5

Trustpilot

Looking forward to be renting from…

Looking forward to be renting from Andrews property,The staff at Andrews are very friendly and professional.l was assisted by Kinga,she is very helpful, friendly and she keeps you updated.

Audrey · 28 February 2024

Agent replied · 22 October 2024

Hi Audrey, thank you for the review of the team, especially Kinga. It really is appreciated and we are so pleased we were able to help you find your new home! Thanks, Rhys

5/5

Trustpilot

Extremely friendly and helpful with our…

Extremely friendly and helpful with our property search. Tracy and Maria have gone above and beyond in keeping me updated on our property search.

TammyS · 4 June 2024

Agent replied · 22 October 2024

Hi Tammy , Thank you for the five star review. It is great to hear that Tracey and Maria have gone above and beyond assisting you with your property search. Thanks , Lisa

5/5

Trustpilot

Five stars for the letting team at Andrews

As landlords, we work closely with the Andrews team and rely on their friendly, accessible, professional and communicative support. I know that I can contact Julie, Liz and their colleagues to help with any questions or problems that I may have around letting my property, and have really appreciated their support over the years. This is a dedicated team, trustworthy and always available to sort out issues quickly and efficiently.

Laura · 26 July 2023

5/5

Trustpilot

Ed made our journey seem easy but it…

Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.

Mrs · 4 November 2023

Agent replied · 22 October 2024

Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys

5/5

Trustpilot

Louise Gonella in the property…

Louise Gonella in the property management team helps me manage my flat that is rented, in Tooting.She is always polite and professional.Ian Hayward

Ian · 11 June 2024

Agent replied · 22 October 2024

Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys

5/5

Trustpilot

i spoke to karen and she had great…

i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property

Marcie · 27 March 2024

Agent replied · 22 October 2024

Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys

5/5

Trustpilot

Lovely Staff

It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.

Princy · 28 June 2024

Agent replied · 22 October 2024

Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys

1/5

Google

Horrible service, we dealt with Bobbie Caller and we received the worst service ever. The agent is full of lies and deceit, and we as landlord are being left high and dry. Please do not use their service!!!NegativeResponsiveness, Quality, Professionalism, Value

Janine · 12 January 2021

5/5

Google

In these very difficult times, Brian and Steve were always very helpful, considerate and professional. They kept me fully informed of all developments throughout the sale and were very understanding when personal difficulties occurred.PositiveResponsiveness, Quality, Professionalism, Value

Howard · 26 October 2021

5/5

Google

Andrews service has been fantastic and efficient. They are very helpful and professional especially Steven who has dealt with my case empathetically. I would recommend this agent to anyone who wants an efficient and trustworthy service.PositiveResponsiveness, Professionalism

Nikita · 26 October 2021

5/5

Trustpilot

Hyper Swift Service

Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.

Mr · 17 March 2024

Agent replied · 22 October 2024

Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.

5/5

Trustpilot

Nancy Henly part of the Andrews…

Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly

Tracey · 28 April 2023

4/5

Trustpilot

It was great experience with Shamiya…

It was great experience with Shamiya today she did took me around the house and answer questions about the house

Joseph · 24 July 2024

Agent replied · 22 October 2024

Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.

5/5

Trustpilot

Great communication throughout

Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email

James · 20 June 2023

5/5

Trustpilot

Elif was very helpful!!

After a year renting from this agency we decided to continue with them.

Ionut · 22 November 2025

5/5

Google

It was very good experience to meat Ben and Cherrie , they were very kind and hard working they helped me a lot to get my house , thanks from both of you

Mohmmad · 26 October 2023

Agent replied · 25 October 2024

Hi Mohmmad thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. ,

5/5

Google

Excellent knowledgeable and great customer service I received from Bobbie at the Purley branch. I would highly recommend using Andrew’s with trying to let a property. Excellent work and thank you again Bobbie.

Stuart · 26 October 2023

Agent replied · 25 October 2024

Hi Stuart thank you for leaving us such a great review.it is great to hear that Bobbie has given great customer service ,

5/5

Trustpilot

The customer service was outstanding

The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏

Ahmad · 15 November 2023

Agent replied · 22 October 2024

Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.

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