Romans Crowthorne reviews

★★★★★ 5/5

Trustpilot

Thank you to Salome Correia

It was an absolute pleasure working with Salome Correia, the Lettings Move Manager, when we moved into our new rental property. She made what is usually a stressful and often uncertain process for tenants very smooth and easy to handle from the moment our offer was accepted to when we moved in, and was incredibly supportive in guiding us through this change when issues were quickly fixed thanks to her intercession.

A · 11 January 2026

★★★★★ 5/5

Trustpilot

Very helpful

Khim is the man for anything you need in help for the properties 👍

Lets · 23 March 2026

★★★★★ 5/5

Trustpilot

Mark Porter was very informative

Mark Porter was very informative, efficient and professional at all times.

Stewart · 13 April 2026

★★★★★ 5/5

Google

I am writing to express my sincere appreciation for the exceptional service I received from Hannah Bartholomew of Romans during my recent home-buying experience. From our initial consultation, Hannah demonstrated the highest levels of professionalism and commitment. She was consistently approachable, readily available to address any questions, and maintained a professional and courteous manner throughout the entire process. I offer my highest recommendation to anyone seeking a dependable, professional, and supportive estate agent. Thank you, Hannah, for your outstanding service. Ketan

K · 12 October 2025

★★★★★ 5/5

Trustpilot

Romans have been an excellent rental…

Romans have been an excellent rental agency. Sophia Lopresti kept me informed at every stage of the change over.

Customer · 24 September 2026

★★★★★ 5/5

Trustpilot

Fantastic staff and estate agents

Jonathan was fantastic dealing with our new tenancy, very helpful and went out of his way to help us. Highly recommend!

Shannon · 11 January 2026

★★★★★ 1/5

Trustpilot

The worst company to let from

The worst company to let from. We cleaned the house and left everything perfect and they charged us 200 to clean the house. What the hell is this. I hope you soon are out of business, useless service, rotten to the core, over there

I · 21 July 2026

★★★★★ 5/5

Trustpilot

On-the-ball

Roman's Grace Nothagel is just what is needed for the arduous process of house selling: efficient, proactive and on-the-ball.

Steve · 20 January 2026

★★★★★ 5/5

Trustpilot

Great

Thanks to Zara, branch manger, West Drayton, Cameron & Glen for working hard to let my property out.

Tara · 22 January 2026

★★★★★ 5/5

Google

We have recently purchased a property through Deanfield Homes and would like to thank the team (especially Shelly) for their help and support throughout the process. Shelly has been a delight to deal with - she is highly professional, positive and always goes the extra mile in answering any queries. She helped make our home buying experience as seamless as possible!

Laura · 12 October 2025

★★★★★ 5/5

Google

We have just completed on a new home with Antler and been assisted by Shelly on every step of the process. From our initial enquiry direct with Antler to Shelly and the wider team from Romans, we have been kept informed about the development and ably supported in all our enquiries, plus requests for minor changes to the build. Shelly always provided prompt responses to our numerous enquiries. As said by others, Shelly has a warm personality and was an absolute delight to liaise with.

Neal · 12 June 2026

★★★★★ 5/5

Trustpilot

Moving in Bracknell

I have recently rented a property in Bracknell which is managed by Romans. My heartfelt thanks to Donna-Marie Brant, Charlotte Travers, and Salome Correia and who have been incredibly proactive throughout the process. Donna-Marie Brant, the property manager displayed great professionalism and attention to deal with all my concerns to move in the new address. In addition, I am grateful for her quick response to all of my queries with prompt solutions. Charlotte Travers addressed all my queries with a great level of patience while viewing the apartment, as well as with post-viewing correspondences which was really nice. Salome Correia was very helpful during the documentation processing stage.

Atiqur · 3 August 2023

★★★★★ 5/5

Trustpilot

Great quality

This is a great company i have bought a lot of clothes over the years mainly dresses and Tunics Always very good quality fit always on point Never had a problem with anything would highly recommend

Patricia · 31 August 2026

★★★★★ 5/5

Google

Would recommend thoroughly. Enola was great from start to finish, and helped drive on the process to hit a timely completion date

Will · 12 August 2026

★★★★★ 5/5

Trustpilot

Very good service

Simon was excellent in communication & so helpful getting us the property we wanted.

Valerie · 9 February 2026

★★★★★ 5/5

Trustpilot

I bought the property through Romans…

I bought the property through Romans Sales then used the Lettings team to find me a tenant. Nothing was too much trouble, and we were kept updated every step of the way. Steve, Mark & Nathan from the Lettings team were very helpful & professional and provided great customer service. I would highly recommend Romans and will certainly use them again in the future.

Stephen · 16 January 2026

★★★★★ 5/5

Trustpilot

Great experience & staff in Caversham

Our contact Chloe from the Caversham office has been fantastic. Super helpful and always responds to emails quickly with all the info we need. The systems and technology Romans use has made the whole application & paperwork process really simple & seamless. When we did have a technical issue at one stage, Chloe went out of her way to resolve the issue as quickly as possible.

Carla · 16 April 2024

★★★★★ 5/5

Trustpilot

Thank you Freya Wild

I want to say a huge thank you to Freya Wild, who was the agent who helped me and my partner find our new flat. It was a long and tricky process, but Freya was kind friendly and extremely helpful during the entire thing. She was always on the other end of the phone and email, and was always there whenever there was an issue that needed sorting. Thank you so much! :)

Finn · 18 April 2025

★★★★★ 5/5

Trustpilot

Purchase of a Property

On a Positive, Sarah Thomas has been absolutely amazing. She has gone above and beyond what should be in her normal remit. Amazing communication and a 5 star service from her.The negative - Was allocated a move manager that i only heard from once and then I understand he left. Didn't use Life Time Legal in the end

Mrs · 12 August 2024

★★★★★ 5/5

Trustpilot

Smooth and professional move process

I have recently rented a property through Romans (Swindon) and I couldn’t be more pleased with their service so far. Amanda (lettings department) was incredibly helpful and professional throughout the whole process, always ready to assist me in what was needed. Regarding documentation and finalising the renting process, I also dealt with Lorraine, move manager, who was also extremely professional and helpful. Highly recommended!

Carol · 25 April 2024

★★★★★ 5/5

Trustpilot

Top Notch Personal Service for Landlords

Romans have been our managing agent for a coach-house in Basingstoke for the last few years. Throughout this time our property manager Denise Hurn has been fantastic. She is really "on the ball". She is fair and reasonable and acts as a fantastic interface/interim between us and our tenants. There are other letting agents to chose from but we haven't even looked because we are so happy with the service we get from Denise (I bet her retention numbers are high - hopefully she gets rewarded for that accordingly)!

Gary · 19 March 2023

★★★★★ 5/5

Trustpilot

I have been with Romans for 28 years

I have been with Romans for 28 years and they manage my Bath property. I live in Australia and rarely get the chance to visit them in person. I have always found that I they have managed my property with the minimum of fuss and dealing via e-mail has been seemless and overcome distance and time differences with no effort. My current property manager is Hayley McPhail who is very responsive.

Mark · 10 July 2026

★★★★★ 5/5

Trustpilot

Romans Estate Agents

First of all I would like to thank Thomas of Romans, he has done an excellent job of putting my flat up for sale, we couldn't ask for a better service, an excellent customer service with top professional attitude towards their clients, they were quick, prompt service with no delays, if you had a problem or couldn't understand something or you needed help Romans was more than happy to come round and sit with us to solve the problems, always their when you need them, easy and friendly member of staff always willing to help, now that's what I call excellent customer service.I would like to say that Romans have to be the best estate agents that we have had

Brian · 16 March 2023

★★★★★ 5/5

Trustpilot

Jordan and Jake were very helpful and…

Jordan and Jake were very helpful and alway easy to reach out to. The whole process of purchasing my house was very easy and it didn’t took a very long time. I would definitely recommend them and if I need to sell or purchase I will definitely contact them.

Alex · 20 December 2024