Trusted Agent profile · Crowthorne, Berkshire

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Hat and Home Crowthorne reviews

4.8

★★★★★ Excellent

115 reviews across 3 platforms

79 High Street, Crowthorne, Berkshire, RG45 7AD

Hat and Home's office in Crowthorne, Berkshire, at 79 High Street, is rated 4.8 out of 5 across 115 reviews on three platforms, including 80 Google reviews rated 5.0.

Google logo

5.0 / 5

80

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

Business-wide

Trustpilot logo

31

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Hat and Home Crowthorne

As the saying goes - ‘wherever I lay my hat, that’s my home’ and at Hat and Home, our aim is to help everyone find the perfect place to lay their hat. Hat and Home is a contemporary Estate Agency which gives a nod to tradition and a wink to nostalgia. Founded by Ben, a Wokingham resident with over 20 years in the property industry, our promise is to make moving home a fantastic experience. We are a property services company with our customers at the heart of everything we do. We know how important the sale or let of your property is to you, so we will do everything we can to get you the best possible result. After all, if you are happy with what we do for you, then you are more likely to shout about us from the rooftops. We are really proud to live by our company values and they are the driver behind everything we do. We hold ourselves to account and we expect our customers to hold us to account as well. We are so passionate about the foundations of our business that we have them plastered on our office walls. Come in and take a look!

Reviews

Every review we hold for the Crowthorne office, from every platform, shown as written. First names only.

5/5

Google

I recently sold my home through Hat and Home, working with Barnaby, who was exceptional from start to finish. His communication was clear and consistent, and I couldn’t recommend him and the entire Hat and Home team highly enough. The after-sales care was also exemplary. A special mention goes to Lisa at Hat & Home, who was absolutely amazing!! She went above and beyond! She guided me through the legal processes with my solicitors, kept me updated through WhatsApp, and always responded promptly. I would highly recommend Hat and Home for their friendly, innovative approach and exceptional customer service!

Georgie · 2 November 2024

5/5

Google

Luke, of Hat and Home, is local to Crowthorne and simply the hardest working estate agent you will ever meet, going above and beyond all expectations and remaining in touch even out of hours. Buying and selling a home is meant to be one of the most stressful experiences you can have in life but he did absolutely everything he could to enable us to move in as stress-free a way as possible, even sitting down to help us complete fixtures forms. There cannot be a better agent out there and I cannot recommend him and the team at Hat and Home more highly.

Gail · 20 September 2022

Agent replied · 20 September 2023

Thank you so much for leaving such a glowing review.

5/5

Google

I highly recommend Liz from Hat and Home Crowthorne as she has been great in helping and supporting me and my girlfriend in renting our first property. She was friendly and professional in accommodating the issues and delays we had due to my girlfriend living a couple of hundred miles away, and even got us a bottle of prosecco to celebrate our move!

Harry · 20 September 2022

5/5

Google

Dan went above and beyond to make my move happen! I bought my beautiful new home through Dan, and his professionalism, helpfulness and dedication saw it through. The rest of the team were also fabulous, and I would recommend buying and selling through their fantastic team to anyone! 5* service!

Sarah · 21 August 2023

5/5

Google

The service from Hat and Home was excellent - first class! We could not fault them. They were honest, efficient and we really felt a strong sense of trust with Jack and Libby. We will definitely use Hat and Home again if we need to and would highly recommend them.

Allison · 28 May 2024

Agent replied · 9 May 2024

Thank you so much for the glowing review Allison. It's wonderful to hear that you had such a great experience with Jack and Libby! :)

5/5

Google

Absolutely 5*. Delighted with the high level of service that we received. Great to be able to support a local business and one that is going places. Luke Strzadala is a fantastic agent, with an excellent team behind him. Luke's knowledge of the market is second to none. Thank you Luke and thank you Hat and Home

Mark · 20 September 2022

5/5

Trustpilot

Hat and Home Sandhurst have been…

Hat and Home Sandhurst have been absolutely amazing. They are always on hand, even long after hours. Marney, Jan and Lisa have been fantastic through a very stressful sale. From the first time they came to value to exchanging they have delivered 100% the whole way through, nothing was ever too much trouble. I would highly recommend and wouldn’t think twice to use them again. I think Lisa deserves a medal for her persistence and dealing with a really bad solicitor, (Constantine and Summers)

Stephanie · 27 June 2024

5/5

Google

Just completed on our first property sale with Hat and Home. The team have been super supportive from start to finish and have made the whole process seem very easy and as stress free as possible. I would definitely recommend Dan and his team and will be using them again in future.

Harriet · 22 February 2023

5/5

Google

The service the Hat and Home team offered from start to finish was absolutely superb. I was kept up to date throughout the process.I would also like to say Liz Garmen chased everyone in the chain including my solicitor to ensure everything went smoothly. Loved the pressies too! Thanks Liz and team Highly recommend.

Nyqer · 20 September 2022

5/5

Google

Without a lie, the best estate agency I have used to date. The communication was brilliant and no query was too much trouble. Thank you so much to all the team at Hat & Home, especially Liz, for such excellent service and support!

Dan · 6 September 2023

5/5

Google

Freya and the team at hat and home have been a pleasure to deal with whilst looking for a property in a short space of time. Very attentive, helpful and informative whenever I have had questions. Wouldn happily recommend to friends and family

Michael · 21 August 2023

5/5

Trustpilot

Great 5* company

I have never really had a positive experience with Estate agents in the past,untill I got in contact with Barnaby at Hat and Home Wokingham. I had a meeting with him regarding the sale of a property, and he was so well informed, and gave great advice. A whatsapp is set up so that he can keep you informed of different things. Honestly, I'm 50 years old and customer service is so important to me, and great customer service, is what you get from Hat and Home, with positive results

Rachael · 10 April 2024

5/5

Google

After attempting to Rent the property ourselves to save money, I can safely now admit that leaving it to the professionals is the right thing to do. Liz from Hat and Homes was actually phenomenal with her service to us! We would highly highly recommend Hat and Home! THANK YOU!!!!

Leanne · 20 September 2022

5/5

Trustpilot

A big thank you to Hat and Home Team

A big thank you to the friendly and hardworking team at Hat and Home Estate agents for your excellent work. what I received from you was a top-notch customer-centred service which suited my unique circumstances. You gladly accepted to compete with other estate agents to market my property - although this didn't happen because you took a day to find a customer. Your unique marketing model meant that I benefitted from working with one specific consultant from start to finish, making it easy for me to follow the ongoings. You guys are simply amazing and the sky is the limit for you. I highly recommend you (Hat and Home) to anybody wishing to let their property asap. Once more, THANK YOU ANNIE.

Kepha · 14 February 2024

4/5

Trustpilot

Very professional, communication is excellent

I bought my house through the Wokingham branch in July. Davina is very professional and pushed the chain along every step of the way. Nothing too much trouble and always kept me informed of the progress. I will definitely consider using Hat & Home in the future for my next move.

Sarah · 11 July 2022

5/5

Google

I dealt with Liz on the letting side at Hat and Homes Crowthorne office. She was excellent, very quick and easy to deal with which I believe is key when you are looking to rent your property. I would definitely recommend Liz to anyone looking to rent their property.

Nathan · 20 September 2022

5/5

Trustpilot

A great letting agent in Bracknell

A great letting agent. Everything was very efficient and we were welcomed to our new flat with a bottle of champagne! Communication was really good. Would love to rent with them again. Thank you!

RentalCustomer · 9 November 2023

5/5

Google

Hat and Home are striding ahead of their competitors. Outstanding customer service and the skill of matching clients to their dream home. Getting a purchase is one thing but seeing the deal through to completion is absolutely the final piece of the puzzle that so many inexperienced agents lack. Sales progression is absolutely fundamental at keeping the chain moving. Key communication is needed every step of the way which H&H have nailed hands down. I had personal experience of Crowthorne, Wokingham and Bracknell teams. If you’re looking for a service that you can rely on from initial offer through to getting your keys make the right choice and put your trust in the H&H team.

Justine · 9 November 2023

5/5

Google

Sarah Cox is an absolute credit to Hat and Home, really went the extra mile to support me with viewing and finding the home for the next chapter in my life, highly recommend

Liann · 5 October 2023

5/5

Google

We were looking to buy a house in the Crowthorne area and came across Hat & Home. They contacted us about a house that met our criteria, and we're now in the process of purchasing it. The dealings we've had with Barnaby & Jan have been …

Mark · 15 April 2025

5/5

Google

Thank you so much to everyone at Hat and Home, in particular Daniel who has been outstanding during the process of buying our home. We wouldn’t hesitate to use Hat and Home in the future and will recommend them to our friends.

Rajeev · 25 October 2022

5/5

Google

Daniel Mason gave an already superb house the very best of viewings, and stayed connected whilst we closed our chain and finalised our offer. Lisa Roe then tagged in during the conveyancing, keeping all parties informed, and handling various queries and clarifications. They are smashing people selling smashing properties. I take my hat off to them for facilitating the move to our final home. Use Hat and Home - they smash it - all puns genuine, intended and well deserved !!!

Neil · 22 July 2023

1/5

Trustpilot

Disaster letting agent

Disaster letting agent. These people can not be trusted! Had to return to UK as I felt I was being lied too. Turned out I was, they had been making up stories about my house, that it was unusable! Upon inspection it turns out they had made it up! I still dont know how they messed up so bad as they refused to discuss with me Avoid this place!

Simon · 31 March 2024

5/5

Google

Marney and team have been fantastic from day one! It’s been an absolute pleasure dealing with Marney. Nothing is ever too much trouble and such a great personal service throughout. Would highly recommend! Thanks for everything Kate & Mark Gray

Kate · 25 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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