Trusted Agent profile

Wood and Pilcher reviews

4.6

★★★★★ Excellent

85 reviews across 3 platforms

The Cross, Beacon Road, Crowborough TN6 1AL

Wood and Pilcher's Crowborough office at The Cross is rated 4.6 out of 5 across 85 reviews on three platforms, including 59 Google reviews rated 4.9. The 23 Facebook and 3 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

59

Reviews on Google

This office

Facebook logo

4.3 / 5

23

Reviews on Facebook

Business-wide

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Crowborough office, from every platform, shown as written. First names only.

5/5

Google

Wood & Pilcher are absolutely the best estate agents out there. I would highly recommend them to anyone looking to buy or sell. We bought our house with them a few years ago, and have then sold it with them this time. We are moving out of area otherwise we would've bought with them again! They make you feel so special when you ring, always rush to help, always have updates and make the process much easier. We had a very difficult sale of our house for various reasons, but Wood & Pilchers pro-activeness in sorting out/chasing the issues meant that we did indeed see the house sold. They are fair, pragmatic, pro-active and friendly, all the things you need in an estate agents! Now I just need them to open a branch in Devon before we move again!

Natalie · 11 December 2022

5/5

Google

Thanks to all the team in crowborough for all their determination and hard work getting us to exchange. It’s been a tricky sale and I’m so grateful to Wood and Pilcher Crowborough for an amazing effort.

Kate · 16 April 2025

5/5

Google

Thankyou Tania for your Great communication, you made a long difficult buying process, bareable. Kept us informed at all the different stages, liased with the solicitors and helped move everything along. Thankyou

Louise · 23 May 2025

5/5

Facebook

Working with Wood and Pilcher in Crowborough has been a great experience. I would highly recommend them, they're a professional team who offer pragmatic and honest advise. Thanks to Leon and the rest of the team for your help with our recent move.

Ben · 26 March 2018

5/5

Google

Thank you and well done team Crowborough! Keith for his valuation, Leon for applicant management, Charlotte and Debbie for doing the viewings, Tania for getting us the best price and a huge thank you to the best sales progressor I have ever had the pleasure to work with, Tina Hardiman! Just waiting on the key to our new home and the journey is complete. I would definitely recommend this outstanding team of people to help you buy and sell your home.PositiveResponsiveness, Quality, Professionalism

Emma · 25 August 2021

5/5

Google

Working with Wood and Pilcher in Crowborough has been a great experience. I would highly recommend them, they are a professional team who offer pragmatic and honest advise. Thanks to all the team for your help with our recent move.

Ben · 26 August 2018

5/5

Google

We tried 3 agents during the sale of our house. Wood and Pilcher was the one that actually managed to sell it!

Daniel · 16 April 2025

5/5

Google

Friendly and professional service throughout the process. A pleasure to deal with Keith , Tanya and Debbie in the Crowborough office.

Keith · 16 April 2025

5/5

Google

Very professional, informative and very supportive at a very difficult time in my life. I would highly recommend them

Susan · 24 March 2025

5/5

Google

Ever the professional , supportive and approachable team. Wouldn’t work with any other agent for house sales

Amy · 16 April 2025

1/5

Trustpilot

Awful communication

Awful communication. Both to me the tenant and to the landlord I was renting from. Kept being fobbed off with different answers everytime I communicated. Would not recommend rent g through them, they are clueless.

Bizz · 17 July 2024

5/5

Facebook

A massive thank you to John and all the team for the friendly, professional and efficient service. We would highly recommend the team to anyone thinking of selling their home.

George · 20 January 2017

5/5

Facebook

Wood & Pilcher in Heathfield helped us enormously with our property. Their independence shines through - now that we're somewhere else with no local W&P branch, we're shocked at how the typical high street estate agents resort to dodgy tactics and harrassing calls about mortgage advisers etc. Wood & Pilcher did a lot of hard work behind the scenes, taking so much stress out of the whole process, though always there if we needed them. Highly recommended.

Mat · 24 November 2016

5/5

Google

Thank you for making the process as straightforward as possible :)

Emma · 16 April 2025

5/5

Google

Very helpful and proactive team that sold our house quickly.

Catriona · 16 April 2025

5/5

Google

Wood & Pilcher did a correct valuation of the property, arranged viewings efficiently and quickly found a good buyer. They monitored the sale process and stepped in when necessary, always keeping me updated.

Ian · 16 April 2024

5/5

Google

From start to finish Wood & Pilcher have been great. From commutation , to viewings and feedback , to sales progression. Just want you want from an estate agent, have been there though the whole process and would highly recommend.

Ben · 29 October 2023

1/5

Facebook

The property that my partner and i moved into a month back has had issues with the toilet fittings and balcony doors which still have not been rectified despite innumerable calls. The property has a pre locked security system that still has the old tenents passcode etc and requires a visit from the technician which surprisingly we are being asked to pay for. Would never recommend the agency to anyone!

Prachi · 5 September 2015

5/5

Google

Excellent service throughout the sale process!

Paul · 16 April 2025

5/5

Google

From showing us around the house, to helping with solicitors and keeping us informed every step of the way - Wood & Pilcher have been amazing. I cannot recommend them enough. Thank you!!

Claire · 25 August 2023

5/5

Google

So glad we chose Wood & Pilcher to sell our property. We found them to be professional yet warm and friendly. Our house went on the market on a Friday and we had six offers by the Monday. Very happy customers!

Katie · 25 August 2022

5/5

Facebook

We sold our house with Wood&Pilcher in Tonbridge. The service we received from John and the rest of the team was personal, friendly and very professional. They found us the right buyers very quickly and made sure that the whole sale process was very smooth. I couldn't recommend them highly enough. Thank you so so much!

Hannah · 29 October 2017

5/5

Google

We felt that Wood & Pilcher were there to support us at every step. They went the extra mile to make sure our sale completed in time.

Sue · 25 August 2023

5/5

Google

Incredibly professional, approachable, patient and knowledgeable team The only agent I'll use in the future.

Sharon · 25 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wood and Pilcher's Google reviews

Questions about Wood and Pilcher

How many reviews does Wood and Pilcher have?

Wood and Pilcher's Crowborough office has 85 reviews across three platforms: 59 on Google, 23 on Facebook (across the whole business), 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Wood and Pilcher's rating?

Wood and Pilcher is rated 4.6 out of 5 across all 85 reviews, and 4.9 out of 5 on Google from 59 reviews, checked 9 October 2026.

Where is Wood and Pilcher's Crowborough office?

Wood and Pilcher, The Cross, Beacon Road, Crowborough TN6 1AL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.