Trusted Agent profile · Crowborough
★★★★★
143 reviews across 2 platforms
The Cross, Eridge Road, Crowborough, TN6 2SJ
Mansell McTaggart's office in Crowborough, at The Cross, is rated 4.1 out of 5 across 143 reviews on two platforms, including 61 Google reviews rated 4.5.
Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
5/5
GoogleMy husband and I have found the services of this estate agency very prompt and professional. They were knowledgeable about the property we viewed and we have been very happy with them this far. Would most highly recommend them.PositiveProfessionalism
1/5
TrustpilotDo not touch with a barge pole!!!
Do not touch with a barge pole!!!My elderly parents tried to purchase a property in Horsham, with sale agreed or thought they were, until they found that the property had been put back on the market at a lower price, even the solicitors didn't know. Totally unscrupulous organisation - closer to say they are a shower of 💩💩😡🤬
5/5
TrustpilotKarl Weller from the Haywards Heath…
Karl Weller from the Haywards Heath office was extremely helpful with the property we was buying through them. Any problems or questions he was there to help us. Highly recommend using him
5/5
TrustpilotGreat Company to deal with.
Great Company to deal with. Very good service. Couldn't be happier. If your selling a property, get in contact with Mansell Mc Taggart.
1/5
TrustpilotNot a positive experience
Not a positive experience. They were great up until the point of where we selected them to sell our house, however it sadly went downhill from there. They were unprofessional on several occasions and we wouldn't recommend them to anyone looking to buy/sell. There are better agents in Crowborough.
1/5
GoogleI bought from this estate agent and would never use them again. They were poor at responding to my emails or calls and I found them most unhelpful when negotiating a price as they obviously wanted the full asking price so they could get the highest commission. They had no consideration for me whatsoever.
2/5
GoogleDue to being extremely busy houses uploaded straight to Rightmove, no time to call perspective buyers on mailing list
Dear Mr Hennessey, We endeavour to contact every applicant searching for a property but we also have to adapt accordingly to the behaviour of the market. After the 2020 lockdown the sheer volume of enquiries which still continues meant that we were physically unable to contact the thousands of people registered with us who are currently looking for a property, individually. Rightmove and our Mansell McTaggart website is the fastest way for the applicant to view what we have available at any given time, as it is live. Once an applicant has seen something suitable for them, we are delighted to register you and book you in for any viewings. Many thanks, MM
5/5
GoogleI have found the whole process working with MM Crowborough a pleasure. They have kept me informed of every step of the sales process. I have found them the easiest agent that I have dealt with and I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have been most impressed with the service by the entire team from valuation to completion with fast feedback and responses throughout the process. A huge thank you to the team for such incredible service.
5/5
GoogleA very professional service from my first enquiry, through to negotiating the purchase and keeping on top of the processes to get to contract. Communication was prompt polite, to the point and proactive.PositiveResponsiveness, Professionalism
5/5
GoogleMansell McTaggart have just helped me sell my late mother's house which could well have been a sad and traumatic experience. However, their enthusiasm, professionalism and customer service has been exemplary. I could not recommend them more highly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI trust Mansells judgement and know that they will always have my best interests at heart. I feel comfortable and confident with the way they have dealt with my sale. Their approach is both personal and professional.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEveryone has been great to deal with, helpful and informative. Would have no hesitation in recommending using Mansell McTaggart.
5/5
TrustpilotLewes Branch
Lewes BranchWe recently sold our flat in Lewes and the staff were extremely diligent and highly professional. Communication at all stages of the process was superb.
2/5
TrustpilotNot great and didn’t sound interested. Couldn’t offer any useful advice.
Poor service and didn’t sound interested from the start. Obviously in the wrong job.
1/5
TrustpilotRead the small print
Read the small print - you have to pay if you take it off the market. And they do not get prospective viewers properly or let you do online viewings at this time
5/5
TrustpilotValue and good advice
Very helpful and good advice on the value. Have a good local understanding of the area. I would recommend. All the staff give you upto date information.Thank you
5/5
GoogleWe found Lee, Paul and Chris extremely helpful and professional in a difficult time. They kept us informed during the whole process. Thoroughly recommend themPositiveResponsiveness, Professionalism
1/5
TrustpilotTwo lost sales, no admin, poor communication and bitter termination.
Cuckfield branch.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
