1/5
TrustpilotTerrible customer service
Terrible customer service. Very little response, empty promises, unfriendly. Think twice before buying a house from them. They appear to ignore you in the hope you complete snagging repairs yourself.
Trusted Agent profile
Linden Homes South East reviews
★★★★★
685 reviews across 1 platform
Eridge Road, Crowborough TN6 2TN
Linden Homes South East's Crowborough office at Eridge Road is rated 2.4 out of 5 across 685 reviews on 1 platform. The 685 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTerrible service
Terrible service. I thought Linden Homes was a credible company... Unfortunately, this is not the case.Been waiting 6 months to resolve initial snagging list. Just keep getting excuses.......
1/5
Trustpilot3 years in and still waiting for…
3 years in and still waiting for snagging to be completed. Also now refusing to do work which was agreed.
1/5
TrustpilotBloody awful
Bloody awful. Stitched us up on the freehold before the ink was dry on the leases and failed to fix faulty dangerous central heating flues
1/5
TrustpilotAbsolutely disgusting company
Absolutely disgusting company, 5 days before we were due to part exchange our old house for a new one they backed out, avoid at all costs
5/5
TrustpilotLove our new home
Love our new home, great experience From start to finish. Site manager excellent.
1/5
TrustpilotShinfield Meadows -7 months work incomplete
It has been 7 months since we have moved into shinfield meadows but not a single snag done. They haven't finished with the basic mastic, paintings etc.
1/5
TrustpilotDangerously built houses
Dangerously built houses, non existstant customer service, No communication, money grabbing, it’s about time the government stepped in against this rouge trader. Worst company ever!!
5/5
TrustpilotExcellent house with very good …
Excellent house with very good “snagging” and after sales service.
1/5
TrustpilotI will be following up on this review…
I will be following up on this review once linden homes get back to me om the issues ive been raising for 3 years.......
1/5
TrustpilotAbsolute cowboy builders
These are cowboys that build dangerous properties that are not fit for habitation. Stay away at all costs. The government should act to stop them.
1/5
TrustpilotAutomated Cold Calling no way to stop
Automated Cold Calling no way to stopAwful quality of the apartments. Automated calls continue from a hidden number without an option to unsubscribe from future messages.
1/5
TrustpilotIt was good and easy process.
Rating only, no written review.
Agent replied · 23 February 2026
Hi Collins, We appreciate you sharing that the process was easy. We value your feedback. Kind Regards, Marcus Linden Homes
1/5
TrustpilotDONT BUY A LINDEN HOUSE
THEY ARE THE WORST HOUSE BUILDER. DO NOT GO NEAR THEM!!!! SAFFRON WALDEN SITE, DO NOT BUY THE ARE RIDDLED WITH PROBLEMS!!!
5/5
TrustpilotHeath Farm Greater Manchester
Efficient and cooperative sales and site team.
1/5
TrustpilotUnhappy neighbours to new development
been left with mesh fence and linden home paper at bottom of garden as unable to keep to promises 😡😂
1/5
TrustpilotCustomer service don't even answer the…
Customer service don't even answer the phone. Reported issues get ignored. Many residents on the development are angry and unhappy.
5/5
TrustpilotThe purchase process went very smoothly…
The purchase process went very smoothly without any hitches. The quality of the house on completion was excellent. Would definitely recommend.
1/5
Trustpilottake your money and run
Really only wished if i had another chance would never buy from them. Dont waste your money
1/5
TrustpilotPeople are promised their dream home…
People are promised their dream home only to be faced with a house of nightmares!!! Avoid Linden Homes at all costs!!!
1/5
Trustpilotconstruction workers are extremely loud
construction workers are extremely loud vulgar, cursing, shedding garbage under the shock windows.Quality shock don’t buy house from Linden
4/5
TrustpilotLovely experience
Lovely experience, accommodating team from start to finish. Completed on time. Very happy with my new home.
1/5
TrustpilotJust keep away
Just keep away. Their quality is nonexistent, cutting corners leaving a trail of defects.
1/5
TrustpilotDisgusting
Disgusting . Left the site not finished and extremely unsafe .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Linden Homes South East
How many reviews does Linden Homes South East have?
Linden Homes South East's Crowborough office has 685 reviews across 1 platform: 685 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Linden Homes South East's rating?
Linden Homes South East is rated 2.4 out of 5 across all 685 reviews, checked 9 October 2026.
Where is Linden Homes South East's Crowborough office?
Linden Homes South East, Eridge Road, Crowborough TN6 2TN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.