Every review we hold for the Crowborough office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotJust wanted to say we brought a Dandara…
Just wanted to say we brought a Dandara home on the Chilterns site and Mandy was always there to help and get things sorted. Nothing was too much trouble and she is a credit to the company. The house is lovely although there are a few issues to put right which are gradually being sorted .
Karen · 7 February 2023
Agent replied · 15 June 2024
Thank you so much, congratulations on your new home. We're sure the team will sort out any snagging issues soon.
★★★★★ 4/5
TrustpilotNice looking site…
The staff in the sales office were helpful and the site looked very nice. Unfortunately we were not able to see inside a house as the staff were busy with other clients. It was a bit disappointing as we had made the appointment several weeks in advance. We were not able to wait at the site until someone was free as we were visiting from Somerset and had other appointments to fulfill in the area.
SHK · 7 November 2024
Agent replied · 24 December 2024
We're so sorry that happened, we've sent your feedback to the team and they will reach out directly.
★★★★★ 5/5
TrustpilotDrove by the development in Wymeswold…
Drove by the development in Wymeswold and saw it was appointment only but Bradley was very good and made sure to show us around, he also communicated very well and answered all of our questions
Ashwin · 25 June 2024
Agent replied · 24 August 2024
Thank you for your great feedback about Bradley, he will be delighted with your comments.
★★★★★ 5/5
TrustpilotPartnership in action
We moved into our new home in Saxon Park Biddenham in Feb 2024 and our journey to get there from when we first visited the development in summer 2023 was supported all the way by Kelly, Jo and Katie. No question was too small or large, always friendly and welcoming, very knowledgeable and excellent for staying in touch and responding. Model of customer service. After we moved in we had similar level of help and support from site managers Andy and Josh. It feels like a partnership and a collaboration that each prospective homeowner is part of and despite the many people and queries and activities they all manage daily, their approach is very personal and caring.
B&S · 16 August 2024
Agent replied · 24 August 2024
Thank you for leaving such a great review, we're delighted you had such a positive experience with the team. We hope you're enjoying living in your wonderful new home.
★★★★★ 5/5
TrustpilotSiobhan was very professional
Siobhan was very professional, informative and very helpful. We appreciate the time she spent with us showing around and answering all our questions. It was pleasure to meet her. From Tanya and Daniel.
M · 28 July 2024
Agent replied · 24 August 2024
We're so pleased to hear that. Thank you for taking the time to leave a great review, Siobhan will be delighted with your comments.
★★★★★ 5/5
TrustpilotExcellent service!
I have had a good experience with Dandara (Brendan, Terri & Liisa) and recommend their services. Their communication has been clear and prompt. They are always quick to respond to any queries which has made everything much easier.They’ve also been incredibly fair in all our dealings, ensuring transparency at every step. Any issues that arose were handled swiftly and professionally, making me feel valued and respected as a tenant. Thank you for a smooth experience!
MOJGAN · 1 November 2024
Agent replied · 24 December 2024
Thank you for your great feedback! We're delighted to hear what a positive experience you've had.
★★★★★ 5/5
TrustpilotExcellent service from Joyce
Joyce was very friendly and informative, we only went to see one apartment but she took the time to show us a few others which was very helpful.
Louise · 17 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Joyce.
★★★★★ 5/5
TrustpilotNew Home
We have recently moved into our new Dandara home and would like to thank Alanna and Susan for helping us through the process. They were very friendly and helpful, answering our many question along the way.I would definitely recommend Dandara.
Susan · 17 March 2024
Agent replied · 15 June 2024
Many congratulations on your new Dandara home! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotJoe is charm,personified
Joe is charm,personified. Such great manners,very knowledgeable and a credit to the company.We hope to deal with your company re:showroom at Hawkhurst.Paws crossed.If initial contact is anything to go by,it 's looking good.
Pam · 25 July 2024
Agent replied · 24 August 2024
We're delighted you had such a positive experience with Joe and we hope to welcome you back soon.
★★★★★ 5/5
TrustpilotMyself and my partner came to view the…
Myself and my partner came to view the show room in Ballasalla which was lovely. Helen was extremely helpful and informative and gave us the answers we needed.
Ellan · 13 October 2024
Agent replied · 22 October 2024
That's good to hear, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotTop notch experience
I have been a tenant with Dandara since 2015 - in the two occasions that I had to move out and move in to new flat, the over all experience has always been smooth and stress free. I couldn't be happier with the service I received from Terri and Brendan. They are responsive to my concerns and consistent in giving clear guidance to my queries. The viewing experiences were always pleasant and they demonstrated thorough knowledge of the units they showed me. Most importantly they are transparent on those small details that you have to be mindful of. I highly recommend their service.
Eunie · 6 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave such a fantastic review, Terri and Brendan will be so pleased with your comments.
★★★★★ 5/5
TrustpilotRental apartment
I would like to congratulate the team on the Lettings department of Dandara. I recently took on the tenancy of a new apartment through Dandara Lettings for one year. From taking on the tenancy to vacating, the Dandara team were professional and ever helpful. In particular Terri Boothe was stand out efficient and made the cessation of the tenancy easy and painless.Well done Dandara.
Vic · 16 January 2022
Agent replied · 15 June 2024
Thank you for your wonderful about the service you have received, Terri in particular will be thrilled.
★★★★★ 5/5
TrustpilotReally helpful 1-2 hour initial chat…
Really helpful 1-2 hour initial chat with Joe Stockton in Hawkhurst re. the new Russetts development.Joe was very knowledgeable and could answer all our queries and questions.Expressed an ongoing interest in a plot as a result.
Anon · 23 May 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave such a fantastic review, Joe will be delighted with your comments.
★★★★★ 5/5
TrustpilotPurchasing our first home
Looking to purchase our first home. Saw the dandara show home very happy with quality of their work. Helen was very helpful with all questions we had in our minds.
Aditya · 31 August 2024
Agent replied · 22 October 2024
We're delighted to hear you had such a positive experience with Helen, thank you for leaving a review.
★★★★★ 5/5
TrustpilotFantastic service
I have rented a couple of properties (spectrum, Fourteen Gloucester street) off Clair , Brendan and the team at DandaraIt is fair to say that I had nothing but fantastic service from them,Always there to help and always easy to deal withIf I ever need to rent property I will try using Dandara 1st Tony
Anthony · 25 January 2023
Agent replied · 15 June 2024
We're delighted to hear this, thank you so much for taking the time to leave a review.
★★★★★ 5/5
TrustpilotExcellent Customer Services
We were at Dandara homes in Spencer Wood yesterday 7th July. We are viewed the show house. I must say that the houses are beautifully built. Val was amazing and helpful with information.
Ade · 8 July 2024
Agent replied · 24 August 2024
Thank you so much for your great feedback about our new homes and Val, she will be delighted with your review.
★★★★★ 5/5
TrustpilotWe felt well taken care of from the…
We felt well taken care of from the very start of the process. Mandy who was our point of contact was professional yet empathetic. We were constantly kept up to date on progress of build as we bought off plan and all our questions and emails were promptly answered. Thanks Mandy for being so kind and helpful
Maame · 28 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave a review, Mandy will be delighted with your feedback.
★★★★★ 5/5
TrustpilotResponsive, customer centric, professional at all times
Responsive, customer centric, professional
Jonathon · 4 September 2026
Agent replied · 23 September 2026
We're so pleased to hear that, thank you for taking the time to leave a great review.
★★★★★ 5/5
TrustpilotSaxon Park Sales Team Biddenham
We recently completed the purchase and move-in of our new home and we couldn't be more pleased with the experience. From our initial visit through to the completion and our move-in day, the sales team was very supportive. Katie, Jo, and Kelly at Saxon Park, Biddenham, answered all our questions with patience and clarity. Their services made our home-buying journey very smooth. Even after moving in, they have been supportive and responsive to our questions. We highly recommend Dandara to anyone looking to buy a new home. Thank you for your outstanding service!
Kashvi · 15 July 2024
Agent replied · 24 August 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotDandara team were a pleasure to deal with!
Clair, Brendan, Terri and the rest of the Dandara team have been a pleasure to deal with. In slightly complex circumstances they went out of their way to help and assisted me in securing a lovely apartment at Westview. They kept me informed of timelines, took account of my needs and delivered on my requirements. The team knew the property well, all checks / info they needed from me clearly explained and articulated, property handover to me simple with a walkthrough with Terri and I expect property handback to be just as easy and straight forward. Biggest compliment is that I wouldn't hesitate to recommend the team.
Kunal · 15 July 2024
Agent replied · 24 August 2024
Thank you for leaving such a great review, we're delighted you had such a positive experience with the team.
★★★★★ 5/5
TrustpilotThe whole team at Dandara Towerlands
Jo and Catherine in the site office were very helpful all the way through the process of purchasing my house. A special thanks to Jo, who I mainly dealt with. From her first showing me round the show home and around the site, looking at available plots. To then explaining all the purchasing paperwork to helping when conveyancing needed a push.Adrian, the site manager has been really friendly and helpful in helping me to settle in. Nothing is too much trouble for him.The whole team made very smooth and easy, what could have been a difficult process. Thank you.
Susan · 15 July 2024
Agent replied · 24 August 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be so pleased with your comments.
★★★★★ 5/5
TrustpilotOutstanding Service
Clair has been my personal contact at Dandara for what must be over 10 years now. The service she always provides is outstanding, extremely efficient and most friendly. More recently I have had contact with team members Brendan and Samantha who have clearly been well mentored by Clair given the high quality of service they too both provide. A truly excellent team all round.
Philip · 11 November 2021
Agent replied · 15 June 2024
Great to hear the team have looked after you so well, thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotBradley has been thoroughly helpful and…
Bradley has been thoroughly helpful and dedicated since the moment we first enquired about a Dandara property. He has accommodated all of our requests and consistently gone above and beyond. Thank you Bradley.
Miss · 25 June 2024
Agent replied · 24 August 2024
What a fantastic review about Bradley - thank you. He will be so pleased with your comments.
★★★★★ 5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish from the New River View team in Winchmore Hill. It’s been 5 weeks since I moved to my new flat and both the sales and maintenance teams went that extra mile to help me with any minor issues that were raised. I want to thank Sarah, Chad, Bobby and Konstantin for the excellent service they have provided.
Petros · 3 January 2022
Agent replied · 15 June 2024
Thank you so much for your great feedback about the team, they will be delighted with your review. Many congratulations on your new home.
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