Venture Properties Crook reviews

★★★★★ 1/5

Trustpilot

My dealings with Venture properties…

My dealings with Venture properties started in March 2020 when I agreed for a friend of mine to be a guarantor for a rental property for them. No problem. Fast forward four years when my personal circumstances have significantly changed and having never heard anything from Venture properties I get a demand for approximately £700. I was shocked as I had heard nothing from this company in four years. I seek out the contract and realise legally they are correct and I would be liable under the agreement. My friend assured me they had this in hand and it would be paid. I note that in the terms I could serve 3 months notice to leave the agreement after the fixed term ended. I served notice in February 2024 for a fixed term that ended in September 2020. I heard nothing from Venture properties and certainly no challenge to me submitting my notice to them. I included a caveat that if I heard nothing I would consider the matter closed. I heard nothing. Then yesterday (7 months after notice served) I get another phone call demanding £70. I now view myself as being legally released from this contract. The person whom I spoke with (Nikki) came across as surly and rude, was only interested in payment and seemed to scoff at me when I mentioned I had submitted notice to leave the agreement.

Toad · 6 September 2024

★★★★★ 5/5

Trustpilot

Thank you

Recently had the pleasure of working with Lynne Stephenson (Managing Director ) and Emily (Sales Advisor), and I couldn’t be more satisfied with the experience.

Helen · 8 April 2026

★★★★★ 5/5

Google

The team at venture property are excellent and professional, they go that extra mile to help both buyer and seller. I can’t thank them enough for their help during the purchase of our house.

Kevin · 16 January 2026

★★★★★ 5/5

Google

Excellent service from Venture yet again. We’ve used this agent for over 10 years now for both lettings and sales. Living across the country can make things difficult at times but Venture and their staff have always been helpful with everything throughout. Highly recommend the Crook office. Thank you Ladies for everything you’ve done over the years.

Carol · 17 June 2022

★★★★★ 5/5

Google

We have just bought a property through Venture. And the service, persistence and dedication we recieved from Angela and her team has been amazing ! We would definitely recommend using this team. If you expect a friendly and effective approach during one of the most stressful times of your life this is the place to go. Thankyou so much for all your hard work and patience girls. 😀

Donna · 18 June 2019

★★★★★ 5/5

Google

Sold another house with venture. Angela and her team were brilliant from start to completion. Very quick sale and quick completion. Highly recommended.

Colleen · 11 September 2024

★★★★★ 5/5

Google

Venture in Crook were excellent when I was buying a house from their seller. Friendly, communicative and a lovely experience. Thank you!

Claire · 11 September 2024

★★★★★ 5/5

Google

This is the second house we have trusted in to sell for us in the last few years and service always first class

Gary · 16 February 2026

★★★★★ 5/5

Google

We recently purchased a property through Venture and I can honestly say they were fantastic.I spoke with Angela most of the time and nothing was too much trouble,she kept me informed on the proceedings and was incredibly friendly.Super service

Serena · 24 August 2025

★★★★★ 5/5

Google

We’ve just completed on a long drawn out house move due to Covid19. Under very difficult circumstances the Crook branch of Venture Properties, and in particular Angela, provided an excellent service, constantly keeping us informed and up to date with all progress within the chain, and ensuring completion was achieved at the soonest possible opportunity.PositiveResponsiveness, Quality, Professionalism, Value

Steven · 31 August 2020

★★★★★ 5/5

Google

I have dealt with the team at Venture Crook for nearly 5 years as they managed my property for me while I rented it out and then at the start of this year I sold the property with them, the whole team are friendly and professional but special mention has to go to Julie who managed the property and Angela who dealt with the sale, both ladies were brilliant, their support, advice and guidance was invaluable. 5 star service, thank you!

Natalie · 22 July 2023

★★★★★ 5/5

Google

Cant thank Angela and the team at Venture enough. Nothing to much trouble and very helpful and pleasant. Made our purchase smooth. Thank you!

Caroline · 19 November 2023

★★★★★ 5/5

Google

Venture Properties were excellent. They provided an efficient, professional and friendly service from the start to completion of our recent house sale. I would recommend using them, if you are thinking of selling a house in their area.

Maurice · 24 April 2025

★★★★★ 5/5

Google

We had a very good experience buying our home through the Crook branch. Angela and colleagues were very responsive and always got back to us and relayed messages very quickly. Many thanks for all your hard work Angela.

Katie · 16 April 2025

★★★★★ 5/5

Google

Angela and Grace showed so much empathy and encouragement to us through the process of selling our property! Angela with her never ending listening ear, guided us all the way! Professional and nothing too much trouble

Angela · 16 April 2025

★★★★★ 5/5

Google

Angela and her team took care of everything from start to finish.Could not be more pleased with the service and end result. I would strongly recommend them to anyone and in addition the costs were totally realistic and affordable. Thanks for a job well done.

Specialist · 17 June 2020

★★★★★ 5/5

Google

They were involved in the purchasing of my new home recently. Very helpful and quick to respond. Great customer service.

Hydraliskus · 2 October 2025

★★★★★ 4/5

Google

Recently completed our house sale in a professional manner, very responsive to phone calls and pro active as much as possible during the lockdown. Friendly staff, thanks to Emma, a little gem and to Angela for putting up with me.PositiveResponsiveness

Moira · 17 June 2021

★★★★★ 5/5

Google

Excellent service from Angela at Venture, always kept her word. Very pleased and will recommend A+++ Thankyou.

Sandra · 23 September 2025

★★★★★ 5/5

Google

Having recently purchased our home through Venture Properties we can highly recommend such a friendly and professional team. They have kept us upto to date with everything and helped in everyway.

Dawn · 16 April 2025

★★★★★ 5/5

Google

Absolutely fantastic customer service. Bought and sold our house and the communication was top notch. Super professional and friendly and kept us informed step by step. Invaluable service. Would highly recommend.

Colette · 16 April 2025

★★★★★ 5/5

Trustpilot

As a landlord

As a landlord, venture properties have been fantastic! Easily the best agent i have used. Everything has gone perfectly for 2 years now, i can honestly say that i have not had one issue.

Arnie · 10 February 2025

★★★★★ 5/5

Google

Excellent and thorough communication, very smooth process throughout.

Andrew · 16 November 2025

★★★★★ 1/5

Google

I would not have given even one star but it would not let me proceed without giving it one. Totally disappointed with the service, although we were paying for the estate agent to sell our property they looked after our buyers rather than us. We should have learned our lesson when we bought the house previously through venture they along with the owner hid the fact that the house had a flying freehold we got the flying freehold sorted out eventually at a hefty cost to the previous owner. I would Never Ever recommend this estate agent.

Joan · 17 June 2021