Trusted Agent profile · Crook
★★★★★
1,785 reviews across 2 platforms
Royal Corner, Crook, DL15 9UA
Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
Every review we hold for the Crook office, from every platform, shown as written. First names only.
4/5
TrustpilotWe purchased a property through Robinsons
We purchased a property through Robinsons Estate. It was fine experience for us especially during COVID 19 outbreak as it was a big threat for completing the deal.We would recommend Robinsons.
Hi Mr Rasheed,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotPurchased a house through Robinsons and…
Purchased a house through Robinsons and they always made frequent communication (Joy lead with the sale). She was helpful and always pleasant. Would definetly deal with again and consider for the sale of my next property.
Hello CarlThank you very much for your review and 5 stars. Joy will be thrilled with your comments.Thanks again.RegardsSimon WrightDirector.
5/5
TrustpilotA perfect choice
A perfect choice. Kept us informed every step of the way. Shame about buyers solicitors! So rude but Robinsons came out on top. Sincere thanks to the crook team
Hi Mrs Warke,Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotPositive and so helpful
I viewed a house with Robinsons. Super helpful and informative on the viewing. I actually won the house at auction so I'm super happy!
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotHighly recommend
Robinsons are our landlords this year. They have been brilliant - good value house, very quick to reply and cater for our needs. Would highly recommend.
Hi TobyThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
5/5
TrustpilotFirst Class service from agreeing a…
First Class service from agreeing a sensible price and then getting a buyer within a set target period of 6 weeks. As property empty, weekly internal checks were made as part of the service. Thank You.
Hi Mr and Mrs BeerThanks you so much for your positive comments. We really do appreciate it.I will pass on your comments to the Durham team. Thanks once again.CheersSimon
5/5
TrustpilotTwo viewings booked within 24 hours...
Two viewings booked within 24 hours and one of those booking bought the house. Offer received within 1 week of placing the property with Robinson's. What more could you ask for?
Hi BobGreat review!!! Thank you.All the team at Hartlepool will be thrilled.I will pass on your good wishes to them .RegardsSimon Wright.Director.
5/5
TrustpilotGreat service and very patient
Great service and very patient. Quick replies by telephone and email friendly professional service.Highly recommended if wishing to buy,sell or rent a house I have used all three services and been very impressed with the professionalism.
Hi Mr Greythank you so much for your review and 5 stars.it is much appreciated regardssimon
5/5
TrustpilotTotal trust, as always.
Maintained contact throughout the entire process, with regular, comprehensive updates and all correspondence entered into with competence, reassurance, reliability and patience. I wouldn't hesitate to recommend Robinsons Stockton for all aspects of sales or lettings.
Hi HelenThank you so much for your very positive comments and 5 star rating. It is very much appreciated and the staff at Stockton will be thrilled.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotThe Durham Branch of Robinson's is a…
The Durham Branch of Robinson's is a professional and friendly concern.Once a suitable tenant was found, everything was finaslised with speed and organisation.Thanks
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellent Team
All of the Robinsons staff I dealt with from initial enquiry call to dealings with my buyers were all very professional, personable and very helpful. Would recommend without question
Hi GS,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotSimply the best
I cannot thank the team at Robinsons Sedgefield enough Ryan, Jade and Sharon. Excellent communication throughout my dealings with them.Went above and beyond for me Thanks guys
Hi D Harding.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Trustpilotall the staff at Robinsons gave gone…out of their way to be helpfu;
all the staff at Robinsons gave gone over and above what I envisage their job description to be,In particular I would like to mention Joy, who has gentle pushed ther sale through to completion.
Hi JoanThank you so much for your positive comments ref our Darlington Office. All the staff including Joy will be delighted with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class evertime
Robinsons have sold 4 houses in 6 years for me. They have been consistantly quality everytime. Viewing confirmations via email every time and always on the ball with feedback and news.
Hi BenGreat review!! thank you so much.The team at Hartlepool will be delighted with your positive comments.CheersSimon Wright.Director.
5/5
TrustpilotExcellent and professional service.
Excellent and professional service from start to finish. Everyone concerned was always very kind and helpful. If ever I move house in the future I will have no hesitation in choosing Robinson’s again.
Hi Peter,Thank you so much for your very positive comments ref our Hartlepool Office.All the staff will be delighted with your review and 5 stars.Regards.Simon Wright.Director.
5/5
TrustpilotOutstanding
Amazing, professional and courteous, sold my house when other agents couldn't and were always there to answer my questions. Communication was ongoing at every stage. Lovely people a credit to your profession.Thank you
Hi CustomerThis is a great review!!Thank you so much for your positive comments ref our Durham Office. The team there will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotThe service we received was excellent
The service we received was excellent, we were kept up to date throughout the whole process and felt supported and very happy with everything. I would recommend Robinsons to anyone with complete confidence.
Hi Jean.Thank you so much for your very positive comments ref our Stockton Office. The team there will be delighted. Thanks again.RegardsSimon Wright.Director.
5/5
TrustpilotWe were really happy with Robinsons…
We were really happy with Robinsons service.Lots of viewings booked in straight away, great communication throughout, everything went smoothly with our sale. We would certainly recommend Robinsons.
Hi Mr and Mrs Lewis.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotVery good
I bought a repossession house from Robinsons in Marton everyone was great and very efficient, very stressful but worth it in the end! I would use this branch for future purchase / Sales.
Hi Mr DormanThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class service
First class service . Helpful friendly staff kept me well informed all the way. Responded to any queeries promptly and offered advice when required.. would not hesitate to recommend.
Hi Mr Hastie,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
1/5
TrustpilotThe horrific experiences below were…
The horrific experiences below were endured at 4 St Gilesgate. I would very much hope for an apology/ explanation as to why there was repeated failure to meet basic living condition standards..
Hi EmilyThank you for your reviews which we do take very seriously. I have looked at your file and can see that where there were problems reported these were dealt with in a professional manner. If you do feel that you are still unhappy with the outcome you are more than welcome to use our complaints procedure by contacting our head office.Regards.Simon Wright.Director.
5/5
TrustpilotVery good from start to finish
Very good from start to finish, would use again when I move, Joy in after sales is a joy 🤣 she kept me focused in a very stressful time x
Hi Jan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotWell done Robinson’s
Well done Robinson’s , arranging a viewing and communication first class.On viewing all questions answered and left the property suitably impressed.Would recommend this estate agent to anyone who is looking for a property
Hi MarlonThank you very much for your positive comments. They are much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse under offer in 2 weeks with them
House under offer in 2 weeks with them, great company to deal with.The Staff at the local branch were full of support and we were kept informed all the way. Great Company. Many Thanks.
Hello Mrs CassonThank you very much for posting your review on trustpilot.It is very much appreciated.RegardsSimon WrightDirector
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
