Trusted Agent profile · Crook
★★★★★
1,785 reviews across 2 platforms
Royal Corner, Crook, DL15 9UA
Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
Every review we hold for the Crook office, from every platform, shown as written. First names only.
5/5
TrustpilotBuyer
Darlington branch were very supportive during my purchase. They gave me advice and kept me up to date throughout. Joy helped move the sale on contacting relevant parties. Would recommend.
Thank you so much for your review, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
5/5
TrustpilotThey were amazing with the purchase of…
They were amazing with the purchase of our house, putting our solicitors to shame! Regular updates and chasing up to ensure the purchase went as smoothly and quickly as possible (despite being held up by our own conveyancer..)
Hi Miss FoxThank you so much for your very positive review ref our Hartlepool Office. The whole team will be delighted with your 5 stars.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotI had a super quick sale and purchase…
I had a super quick sale and purchase via Robinson’s at Crook. The sale brochure and photos fantastic and the communication was excellent. Even though we had a difficult buyer Robinson’s tried to make it as smooth as possible
Hi Lisa.Thank you very much for your very positive comments in relation to our Crook Office.It is great to hear that once again the Crook Office are going the extra mile.Thanks again.Regards.Simon Wright.Director.
4/5
TrustpilotSympathetic to the stresses!
Robinson’s remained involved throughout the process of buying the house- They continued the communication between the seller and myself, up until exchange of contracts. Buying a house can be stressful and Robinson’s endeavoured to support both parties where possible.
Hi Miss MoonieThank you very much indeed for your positive comments in relation to our Middlesbrough office.it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotOutstanding service as always
Outstanding service as always. The staff at Robinsons go over and above to make the sale / purchase process as smooth as possible. From valuation through to completion nothing is too much trouble.
Hi EmmaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFab service
We didnt sell through Robinsons but our buyer sold with them and communication between Robinsons and our estate agents were excellent. Nothing was any trouble and we were always kept updated.Great staff within the Crook branch :)
Hi Peter and HelenThank you so much for your brilliant review!!It is lovely to hear that even though you didnt sell your home through our agency your experience of our company was excellent.I will pass on your positive comments to the team in Crook.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotVery helpful all the way through the…
Very helpful all the way through the process of buying
5/5
TrustpilotProfessional and helpful service
Professional and helpful service (I dealt with the Crook office). Always available on the phone and worked behind the scenes to ensure as smooth a buying process as possible.
Thank you Peter for your lovely review of our Crook office, its much appreciated. Alex and his team will be over the moon. Regards Keith Mason, Senior Manager
1/5
TrustpilotAbsolutely disgraseful
Absolutely disgraseful. Waited two years for repairs still not compleated after phonecalls on a weekly basis .Looks as if we going to be in same position as last Xmas .Wish I could add photos on this review!
Hi AnnThank you for your review. I am sorry that the high standards we set in our offices were not met in your case. I have been in touch with the Bishop Auckland Office and i understand the problems have been resolved. We all wish you a merry XmasRegards Simon Wright.Director.
5/5
TrustpilotFirst class service from start to…
First class service from start to finish all the staff Are very helpful and friendly they keep you informed at every stage . Thank you to all the staff for taking the stress out of selling my parents bungalow
Hi Mr PayneThank you so much for your positive comments in relation to your dealings with our Hartlepool office.I will pass on your good wishes to Debbie and her team who will be delighted.Thanks again.RegardsSimon Wright.Director.
4/5
TrustpilotLovely friendly estate agents ...good…
Lovely friendly estate agents ...good to deal with when purchasing a property and going through legal stages.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotGiven an unusual set of circumstances…
Given an unusual set of circumstances Robinsons worked hard to make things happen and got us in our new home in under 7 days and from 270 miles away.Professional, friendly and efficient.
Hi Martin,Great to hear you had exceptional service from our Stockton Office. Thank you you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service from Sedgefield
Excellent service from Sedgefield. Ryan, Sharon and Danni are a credit to your company. Always friendly, prompt and knowledgeable. Spot on team.
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotSuper Robinson's
Brilliant service took care of everything, daily updates via telephone ,emails , always available to answer any questions/ queries ,took care of all viewings and a very fair price for there services
Hi Mr Nelson,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotI bought my house from Robinsons
I bought my house from Robinsons. Didnt have much contact with them only at start and end of transaction but they were always helpful and efficient.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFound me 5 potential new tenants for…
Found me 5 potential new tenants for each of my properties within a very short period. No problems. Have been using them for several years to fund and vet new tenants.Great Service
Hi Stephen,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHappy with the Support
Really good support from all staff involved helping us to market and sell our house. Have worked with them in the past and will continue to work with them in the future.
HiThank you so much for your review and 5 stars. it is much appreciated.RegardsSimon Wright.Director.
5/5
TrustpilotAlways kept me up to date.
Always kept me up to date.Available at all times providing the perfect service. Very professional 👏
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotVery friendly and helpful staff who…
Very friendly and helpful staff who work very to make a sale . Many thanks
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotA stressful and emotional time made…
A stressful and emotional time made easier by the wonderful staff at Robinsons Crook .Kept me updated at regular intervals and weren't afraid to push solicitors when the need arose
Hi Helen.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons are one of the best
I’m really pleased with Robinson’s and all the staff. They were great, always polite and friendly. I was kept up to date all the way through and their prices are very reasonable. I would highly recommend them.
Hi Customer.Thank you so much for your very positive comments with ref to our Durham Office. The team there will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotAnother fantastic experience
Another fantastic experience from Mark, Lindsey, Claire and the rest of the team at the Stockton branch. The most professional service. You feel like you are speaking to friends. 10/10. Faultless! Thankyou for everything.
Hi Rachel,Great review!!! Thank you so much for your 5 stars. The staff at Stockton will be delighted and i will personally pass on your good wishes to them.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons estate agents were first…class
Robinsons estate agents were first class for service and communication they gave a very realistic valuation of our property and the advertising and pictures were excellent they come highly recommended from us.
Hi Ray,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant service
Brilliant service. Would like to mention Rebecca who dealt with me, if it wasn’t for her pushing I wouldn’t have received the key yet. So thank you for your brilliant service.
Hi Lizy,Thank you so much for your review and 5 stars. I am sure Becky will be delighted with your positive comments. I shall pass on your good wishes to her and all the team at Middlesbrough.Regards.Simon Wright.Director.
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Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
