Trusted Agent profile · Crook
★★★★★
1,785 reviews across 2 platforms
Royal Corner, Crook, DL15 9UA
Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
Every review we hold for the Crook office, from every platform, shown as written. First names only.
5/5
TrustpilotNo issues
No issues, always contactable and replies forthcoming immediately. Was a difficult sale, but no fault of Stacey and Robinsons. Thanks again for always been there. X
Really appreciate the lovely review, they work so hard and this is a nice reward. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotHelpful
Helpful, supportive and friendly staff - would not hesitate to recommend or use again in the future.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellent service from Sacha
Excellent service from Sacha Having agreed to purchase a property on Monday with Sacha’s help we have exchanged contracts today !Many thanks and look forward to doing further business with you Neil Whiteley Cheshire land projects
Hi NeilThank you so much for your very positive review re Sasha and the team at Hartlepool. It is great to hear in these difficult times that it is possible to get a transaction through quickly.We will always try to help further with any other acquisitions in the future.Regards.Simon Wright.Director.
5/5
TrustpilotThe whole team at the Chester le Street…
The whole team at the Chester le Street office was very helpful and happy to provide support throughout the selling process.
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFantastic!!
I would like to thank all the staff at Robinsons Bishop Auckland branch for their professional services with selling our property. 100% commitment through a very difficult time in all our lives. Would definitely recommend.
Hi Dale,Thank you so much for your review and 5 stars ref our Bishop Auckland Office. Sam and his team will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons' Stockton branch provided a…
Robinsons' Stockton branch provided a managed let service for over two years. The service and responsiveness has always been excellent. In addition we engaged them on the sales side and the service again was excellent. Thank you Robinsons Stockton!
Hi Mr Ramsay,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Trustpilotvery impressed with Joy
I must say we have been very impressed with the service we have received from Joy in the Darlington branch, she is a credit to Robinson's unlike another member of staff who we have had previous dealings with.
Hi WendyThank you so much for your review and 5 stars. It is much appreciated. i will pass on your good wishes to Joy.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic people
Fantastic people. Got us an appointment at a very very late notice. And it turned out to be house we wanted. 1 day before completion definitely give them 5 stars. All dealings have been first class and above professional. Thank you
Hi Mr Knowles and Miss WilsonThank you so much for posting a positive comment on Trustpilot. The Durham office will be delighted.Thanks again.RegardsSimon WrightDirector
5/5
TrustpilotFantastic people
Fantastic people. Got us an appointment at a very very late notice. And it turned out to be house we wanted. 1 day before completion definitely give them 5 stars. All dealings have been first class and above professional. Thank you
Hi Mr Knowles and Miss WilsonThank you so much for posting a positive comment on Trustpilot. The Durham office will be delighted.Thanks again.RegardsSimon WrightDirector
5/5
TrustpilotEXCELLENT 5 STAR SERVICE
An excellent service with very friendly and approachable staff - not to mention patient! I haven't been the easiest client, with problematic purchases - but they showed patience and care which was very much appreciated. Highly recommended.
Hi JaneThank you so much for your positive comments with ref to our Crook Office. The team there will be delighted.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotSolidly professional
Solidly please professional - because of their good knowledge of the market and prospective buyers the bungalow sold to the 3rd viewers within 24 hours of being marketed! Sold as the FOR SALE was being put up in the garden 😁
Dear Dr MoirThank you so much for your positive comments. I will pass them onto the team at Durham.We are always trying to improve our service and with comments like these we know we are achieving this.Thanks againSimon
5/5
TrustpilotThe service provided by the sales team…
The service provided by the sales team at Robinsons was professional, friendly and efficient. My main contact was with Keighley, who was very helpful.
Thank you for your review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotVicki (Durham) was excellent throughout…
Vicki (Durham) was excellent throughout the year. Very quick to answer any problems or queries.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
4/5
TrustpilotTop marks
Top marks. Very happy. Only thing id say is putting up sold sign and taking off the market before sale is fully agreed as buyers could still of pulled out at any time. Many thanks.
Hi Mr Owens,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotVery helpful
Very helpful, polite and professional staff. The photographs of our property were excellent and showcased it really well. We think this helped us get lots of early viewings and a quick sale. Many thanks.
Hi Helen,Thank you so much for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotIt’s a pleasure doing businesses with…
It’s a pleasure doing businesses with this agency. Really good communication all round, taking me through every step of the way. I would recommend them to family and friends. Thank you guys.
Hi Mr Duffy,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse Purchase
The house we purchased was vacant and Robinsons were very accommodating in regard to viewings. The purchase was not straight forward but all the dealings we had with Robinsons were positive. They were friendly, helpful, informative and polite.
Hi JaneThank you so much for your positive review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
Thanks again Sam and all the staff at Bishop Auckland Agency excellent service and honesty which is extremely important, contact with me and updates brilliant no questions left unanswered Good luck with the future
Hi Sean,Thank you so much for your review and 5 stars. Sam and his team at Bishop Auckland will be delighted.I will pass on your good wishes to them all.RegardsSimon Wright.Director.
5/5
TrustpilotExcellent people to work with
Things could hardly have gone any more smoothly. Initial information and viewing appointment went well. Dealing with the offer and acceptance was very quick. Everyone kept me in the loop with developments. Staff were, without exception, friendly, helpful and informative.
Hi Mr HensonLovely comments! Thank you very much for posting your review and giving us 5 stars.It is very much appreciated and all the staff at Darlington will be thrilled.Thanks again.Regards.Simon Wright.Director
5/5
TrustpilotReally helpful with the sale of our…
Really helpful with the sale of our property. Went above and beyond and we managed to agree a sale within 2 working days. Thank you for all of your help, very professional, friendly and approachable.
Hi BethanyThank you so much for your review and 5 stars. Great to hear the service was of a high standard at our Crook Office. They are a great team and i will pass on your positive comments to them.Regards.Simon Wright.Director.
4/5
TrustpilotJoy in the Darlington branch was well…
Joy in the Darlington branch was well informed and kept me up to date each step of the way, which gave me confidence and eased some of the stress that house selling/buying causes. Would recommend.
Hi Mrs Armstrong,Thank you so much for your positive comments ref Joy and the Darlington Team. They will all be delighted with your review.Regards.Simon WrightDirector.
5/5
TrustpilotHouse move
Absolutely fab staff so patient and friendly nothing was any trouble they guided us and explained every step of the process fab team well done
Thank you for your lovely review, its very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellent estate agents from the moment…
Excellent estate agents from the moment I listed the property to getting the sale proceeds. Kept you informed of developments in a timely manner. Always friendly and professional. Could not fault them in any way.
Hi MikeThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotA good performance, despite the coronavirus
I've been impressed by how well the selling of my property has been. It only took 2 months from placing on the market to completion, even though the coronavirus caused businesses to halt operations.Thank you Robinsons
Hi MarieThank you so much for your review and 5 stars ref our Darlington Office. it is great to hear that the service was good despite the current problems.Thanks again.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crook.
