Trusted Agent profile · Cromer, Norfolk

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Abbotts Countrywide Cromer reviews

4.6

★★★★★ Excellent

136 reviews across 1 platform

41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Cromer, Norfolk, at 41 Prince of Wales Road, is rated 4.6 out of 5 across 136 reviews on 1 platform, including 136 Google reviews rated 4.6.

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4.6 / 5

136

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cromer office, from every platform, shown as written. First names only.

5/5

Google

Honestly the best experience we've ever had with a letting agent... And we've used a few over the years. Hannah kept us informed and was always on hand to answer our questions. Definitely recommend ☺️

Terri-Grace · 31 July 2019

Agent replied

Wonderful to read Terri-Grace that you had a fantastic experience with our local Abbotts team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

Polite helpful and friendly service in both the Cromer branch and the maintenance office in the city. Nina is fantastic and deals with everything professionally, I would recommended Cromer Abbott’s and their maintenance team.

Billysrocket · 13 July 2019

Agent replied

Many thanks for the wonderful 5* review of your experience with our Abbotts branch. Thank you for the recommendation. Kind regards, Lucy

5/5

Google

I am a private landlord, and was looking to re-let a property in Hot which was not straightforward, as whilst the location was very good - due to a lack of parking and the property being quite compact I felt it required intelligent marketing and a focus on attracting the right sort of tenant. Nina Chambers at the Cromer branch was excellent from start to finish, marketing the property without delay, and securing a new tenant to move in just a few days after the old tenant had moved out. Great Work!

Adam · 11 October 2019

Agent replied

Thank you for the fantastic 5* review and it is great to read that you have a fantastic experience with our Abbotts team. I would like to wish you the very best for the future. Kind regards, Lucy.

5/5

Google

Recently bought our home through Abbotts, the team are professional and friendly. Simon was great and kept us informed at every step. Highly recommended.PositiveResponsiveness, Professionalism

Caroline · 28 August 2021

Agent replied

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Having dealt with numerous mediocre agents over the years and having gone through a wide array of frustrating problems had made me prejudiced towards the industry as a whole. However, then having the pleasure of dealing with Nina from the Cromer branch I can safely put to bed any prejudices I may have had as she went absolutely above and beyond and made the whole process incredibly simple and smooth and was very attentive to any needs while dealing with the move. Have recommended this branch to friends who are also in the renting market.

Andrew · 31 July 2019

Agent replied · 30 July 2023

Thank you Andrew for your glowing 5* review of our Abbotts Countrywide team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.

5/5

Google

Having dealt with numerous mediocre agents over the years and having gone through a wide array of frustrating problems had made me prejudiced towards the industry as a whole. However, then having the pleasure of dealing with Nina from the Cromer branch I can safely put to bed any prejudices I may have had as she went absolutely above and beyond and made the whole process incredibly simple and smooth and was very attentive to any needs while dealing with the move. Have recommended this branch to friends who are also in the renting market.

A · 11 July 2019

Agent replied

Thank you Andrew for your glowing 5* review of our Abbotts Countrywide team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.

5/5

Google

Punctual, knowledgeable and friendly. Really good team and Madeline was great (who showed us round). Got a property secured and would def use in the future.

David · 20 February 2021

Agent replied

Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.

5/5

Google

Thoroughly delighted with the service we have received from the Abbotts team at Cromer. Their proactivity in spotting an opportunity to show excellent purchasers our Dad's bungalow meant we found buyers even before the property was even advertised. The regular communication updates as the sale progressed were welcomed and I am also very grateful for the amount of times they visited the property at the purchasers request as we live 3 hours away. Everyone we dealt with was polite, professional, proactive and highly competent. Thank you.

Hazel · 10 December 2018

Agent replied

It is brilliant to read Hazel that you found your whole experience and service provided by out Abbotts team in Cromer delightful and proactive. We understand that communication is key, especially when their is distance involved for our sellers and it is great to read that you received updates regularly. Thank you for your 5* review and your wonderful review, Scott.

5/5

Google

We were looking for a quick and easy move. Nina made this possible as she did everything we needed her to and more. Very professional

Olivia · 17 February 2021

Agent replied

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

Told them about the mould in our flat for 4 years and were told to just open the windows (which we do), we've had damp in the bathroom after the bath upstairs leaked and the ceiling was supposed to be replaced 3 years ago. a loose tile caused massive damp in the kitchen and has made the Victorian brickwork dangerously soft and crumbly. 3 days ago we had more water coming through the bathroom ceiling, they were informed it needed sorting asap. The problem has been sorted and last night part of the ceiling fell into the bath. They clearly cant be arsed with the job and just want to be paid.

TBBS · 10 December 2017

Agent replied

Thank you for taking your time to leave us your rating. If you would like to discuss any issues you have encountered in further detail, please contact review@countrywide.co.uk. Many Thanks. Scott

5/5

Google

Nina was very helpful and professional, she found us the perfect tenant for our flat within a week .. Thank you.PositiveProfessionalism

Abdul · 28 August 2021

Agent replied

Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional, Nina was very helpful and efficient, kept me informed all the way through the renting process. Also Very friendly, highly recommended..

Rick · 17 March 2021

Agent replied

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Dear Hannah Begley, Thank you and the rest of the staff for all your help. As of yet l have not found a place that would suit me, not for you all trying to help me. Thank you for sending me the number of your other office, l thought that all Abbotts in the area had all properties, NO. Thank you again Hannah, keep that lovely smile you will go far. Yours Sincerely Lucy Hancock

LUCYANNE · 13 July 2019

Agent replied

Thank you for taking the time to leave this lovely 5* review, I will of course ensure your kind comments are passed on to all involved.

5/5

Google

Good communication goes a long way. Manager Nina was excellent, talked me through everything, no worries at all moving into new place. Would wholeheartedly recommend.

Jordan · 31 July 2019

Agent replied · 30 July 2023

Thank you Jordan for the amazing recommendation and 5* review of your experience with our Abbotts Countrywide team. Kind regards, Lucy

5/5

Google

Good communication goes a long way. Manager Nina was excellent, talked me through everything, no worries at all moving into new place. Would wholeheartedly recommend.

A · 11 July 2019

Agent replied

Thank you Jordan for the amazing recommendation and 5* review of your experience with our Abbotts Countrywide team. Kind regards, Lucy

5/5

Google

I received great service from the Lettings team in Cromer. I would highly recommend Abbott’s to anyone looking to rent their property!

Ria · 13 February 2019

Agent replied

Thank you Ria for letting us know about the great service you received from our dedicated team. Best wishes Emma

5/5

Google

Would highly recommend Abbott’s lettings, Hannah and Nina were extremely helpful and were always available to answer any questions. Great experience.

Jake · 13 July 2019

Agent replied

Many thanks for the recommendation and 5* review Jake. Best wishes, Lucy

5/5

Google

I can't speak highly enough about this letting team at Abbotts & Countryside Cromer. Very intelligent & supportive approach through out the whole application process. Fine team interaction between Nina & Chris kept everything simple clear & correct. Wonderful & pleasant letting buisness to work with. professonal management.

Paul · 30 July 2020

5/5

Google

Had a great experience with buying a property. Hilarie was so helpful with any questions we had.

Ann-Marie · 25 March 2020

Agent replied

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

5/5

Google

My sister-in-law recommended Abbotts Countrywide, and I too have received excellent service from the Cromer team - both in purchasing an investment property and finding suitable tenants. They have sound knowledge of the property market and all communications are conducted in a professional yet friendly manner. I have no hesitation in recommending this agency.

Christine · 31 March 2022

Agent replied

Thanks Christine for the wonderful 5* review and recommendation! It's great to see that our Abbotts team once again provided a professional, knowledgeable and friendly service, I will of course pass your kind words on to the team. Best wishes, Lucy

5/5

Google

Fantastic service, Nina is outstanding and dealt with everything professionally, I would highly recommended Abbott’s to anyone.

Anita · 31 July 2019

Agent replied · 30 July 2023

Many thanks Anita for the fantastic 5* review and recommendation. Best wishes, Lucy

5/5

Google

Fantastic service, Nina is outstanding and dealt with everything professionally, I would highly recommended Abbott’s to anyone.

A · 11 July 2019

Agent replied

Many thanks Anita for the fantastic 5* review and recommendation. Best wishes, Lucy

1/5

Google

Dishonest,incompetent bullies. Totally without morals. Compensation has been offered but refused, we will keep fighting instead.

Albert · 10 December 2017

Agent replied

I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk

5/5

Google

Great Company ! Nina is great ! Happy experience ! Very helpful !

Ant · 31 July 2019

Agent replied · 30 July 2023

Thank you for your kind words and 5* review! Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Abbotts Countrywide Cromer

How many reviews does Abbotts Countrywide Cromer have?

Abbotts Countrywide's Cromer office has 136 reviews across 1 platform: 136 on Google.

What is Abbotts Countrywide Cromer's rating?

Abbotts Countrywide Cromer is rated 4.6 out of 5 across all 136 reviews, and 4.6 out of 5 on Google from 136 reviews.

Where is Abbotts Countrywide's Cromer office?

Abbotts Countrywide Cromer, 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS.

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