Trusted Agent profile · Crewe · Cheshire
★★★★★
1,843 reviews across 1 platform
181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
Part of Butters John Bee, see every office.
Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,843 reviews on 1 platform, including 1,843 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crewe office, from every platform, shown as written. First names only.
5/5
GoogleGreat service. Lewis negotiated well on our behalf with the prospective buyers and kept me informed along the process.
Good afternoon Alexandra, thank you for taking the time to send in a great review for Sam and Craig, they really are a credit to our industry and I am pleased that you are happy with our service. Kind regards Fran Wheatcroft BRANCH MANAGER
3/5
GoogleEveryone was very nice and friendly and all ways very attentive,but took two years to sell my property.
Good afternoon Mr Sambrook, thank you for taking the time to leave a review. I am pleased that you found my staff to be attentive and friendly. Hope that you are enjoying your new home. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleExcellent customer service from start to finish, thank you for everything you guys have done.
Good morning Sharon, thank you for your great review. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleHad a viewing with Corrie and she was very informative, professional and polite, made us feel comfortable.
Dear Amanda Thank you so much for your great 5 star review Kind Regards BJB Crewe - Lettings
5/5
GoogleWe were very pleased with Kylie and her pleasant manner
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
5/5
GoogleMichael provided a great service and was very helpful and efficient thank you
Dear Daniel Thank you for your great feedback, we will ensure your lovely comments are passed on to Michael, please do not hesitate to contact us if you need further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleA very professional team and great to work with, Benjamin Parry a asset.
Dear David Thank you so much for your great feedback. Kind Regards BJB Crewe Lettings
1/5
Googleslow on answering back, way to slow and they beleive if u foreign they can trick you with paiments and talk to you from up high, - 5 stars if i could on management!
5/5
GoogleHelpful staff, and very good communication between the agency and the landlord.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
1/5
GoogleWow, I don't know where to start ! If you're trying to make a booking to view , it all starts their nightmare , … More
1/5
GoogleWow, I don't know where to start ! If you're trying to make a booking to view , it all starts their nightmare , … More
1/5
GoogleAwful experience about the management team. Stay away from them folks
We are sorry to hear of your negative experience with us, we would like to discuss this with you in more detail, please call us on 01270 534520 at your earliest convenience. Kind Regards BJB Crewe Lettings
5/5
GoogleExcellent customer service from start to finish, thank you for everything you guys have done.
Good morning Sharon, thank you for your great review. Kind regards Fran Wheatcroft BRANCH MANAGER
3/5
GoogleFriendly staff but need to improve on communication with buyers
Thank you for your feedback and your review Kind Regards BJB Crewe
5/5
GoogleExcellent service. Looking forward to working with you shortly on the next purchase.
Good Morning Mr Wrigley, thank you for taking the time to respond to our request for a review. We look forward very much to working with you again shortly. Kind regards Fran Wheatcroft BRANCH MANAGER
3/5
GoogleAdequate service but not especially good value for the nearly £2000 fee.
Good Morning Lena, Thank you for taking the time to leave a review. I am so pleased that we received multiple offers on your property within a matter of days and sale agreed within two weeks. Thanks for your instructions for us to act for you. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI'm very happy with your service. Fast, professional and efficient service. Thanks
Dear Ivan Thank you for your great 5 star review. Kind Regards Butters John Bee Crewe - Lettings
1/5
GoogleConstantly the phone redirects to the office down south, they reassure me and tell me someone will be in touch from the crewe office and they never get in touch. Utter shambles. I will buy a house from someone else.
5/5
GoogleMy parents house was sold quickly with no problems along the way. A professional and friendly team who were always happy to help. I would highly recommend Butters John Bee to others wanting to sell their property and will definitely use them when selling mine. A happy customer
5/5
GoogleExcellent service from Ben.
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
Googlebenjamin parry is very helpful and responsive
Dear Blake Thank you for your great review, please do not hesitate to contact us if we can be of further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleGreat service from Sam, communicated exceptionally well and very friendly.
Good afternoon Andrea, Thank you for taking the time to leave a review - great to hear you were happy with Sam. Kind regards Fran Wheatcroft BRANCH MANAGER
1/5
Googlenever turned up for viewing for a third time ,didnt let me know they had cancelled. gone down hill in my opinion.
5/5
GoogleBen Parry, fantastic.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
