Trusted Agent profile · Crewe · Cheshire

Butters John Bee Crewe reviews

★★★★★ Excellent

1,883 reviews across 1 platform

181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF

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Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

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4.7 / 5

1,883

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crewe office, from every platform, shown as written. First names only.

5/5

Google

Kris Of Butters John Bee came along to value my property and immediately understood what I needed from an estate agent.

SuzanneB · 31 January 2023

Agent replied · 28 October 2023

Thank you very much for your 5 star review, we are so pleased to hear your comments about Kristianne's service. If there is anything more that we can assist you with please let us know .

1/5

Google

This company is the worst in the area by far . Even if you make offers on properties, they don't even send an email to confirm your offers , and don't tell you if your offer need adjustments, a complete waste of your time dealing with the firm,

SOUTHVIEW · 30 June 2023

5/5

Google

marcin was brilliant showing us round a property today, answered all our questions and was very friendly

Caitlin · 31 May 2023

Agent replied · 28 October 2023

Thank you for your kind review for Marcin. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Crewe Lettings Team

5/5

Google

Michael showed me a number of properties to fit my needs. He was professional and understanding throughout the whole process. I couldn’t have asked for a better and more professional service.

Stephen · 28 October 2021

Agent replied

Dear Stephen Thank you for your great review, please do not hesitate to contact us if we can be of further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

IT was a good experience for us as a first time buyers, many thanks to bjb, especially to Kylie Palin, very good contact, very kind and helpfull person. Highly recommended !

Hubert · 28 October 2021

Agent replied · 28 October 2023

Hi, Thank you for taking the time to leave us a great review about your experience with us!

5/5

Google

Came in to speak to Ben about our contract and he was able to arrange this for uș quickly and without any problems

Amalia · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Spoken with Benjamin parry on numerous occasions now, and every time he has been helpful, polite and understanding, a great asset to bjb.

Matthew · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Lovely staff, all my questions were answered quickly and knowledgeably. Corrie especially was great to deal with and made moving house much easier.

Filip · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Corrie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Michael at BJB has been such a great help. Professional and very thorough in helping me search for a new property. Highly recommended.

Chantelle · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Michael know that he has delivered great customer service. Kind Regards Butters John Bee Crewe - Lettings

5/5

Google

We had Jessica come to do a valuation on our property. She was very professional with a bubbly personality and gave good advice.

Jenny · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

1/5

Google

Sadly it seems to be a common theme with this place if you look at the 1 star ratings. … More

Carlos · 30 December 2022

Agent replied · 28 October 2023

Evening Carlos, we are so sorry to hear your dissatisfaction, as you can see from the rest of our 400+ reviews, a one star review is fairly uncommon. We completely understand that the market for buyers right now is frustrating, and we are sorry that we were unable to accommodate your requests to view properties when you were available. Sadly, a lot of the homes you enquired about were unavailable at the point you contacted us, and others became unavailable in between the time you contacted us, and when you could book in. We wish you the best of luck with your home search, and if you are interested in getting on to our ''hot buyers'' list, do let us know as this may improve your luck getting booked in, in the future. In the current market we on average have 14 buyers for each of our homes, so lets try and improve your chances of viewing and getting you a new home! Also if you are looking for a certain type of home, please feel free to contact me directly as I'm responsible for bringing homes to market for BJB Crewe, and if I realise I'm sat in your dream home whilst I'm valuing it, I'll ring you from the car if I know its coming to market. My email address is JessicaJinks@BJBmail.com All the best Jessie - Valuer @ BJB Crewe

5/5

Google

Marchin showed us this property and was very useful and very informative. 10/10

Alex · 29 August 2023

Agent replied · 28 October 2023

Thank you for leaving Marcin a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings

5/5

Google

Marcin Helped me renting my first property! Absolutely Friendly and Supportive 🤌🏻 …

Ali · 29 August 2023

Agent replied · 28 October 2023

Hi There! Thank you for leaving me a review based on my service! If you require any more help, please get in touch with us at Butters John Bee!

5/5

Google

I purchased a shared ownership property through Butters John Bee. I don't hesitate to say they were helpful and very efficient in dealing with the purchase and when any issues arose they were quick to resolve them

Deb · 1 March 2020

Agent replied

Good morning Deborah, thank you for your kind review, I hope that you are very happy in your new home. Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

Thankyou to Corrie, Marcin and Ben for all of your help

Lauren · 14 October 2023

Agent replied · 28 October 2023

Thank you for your kind words about our Lettings and Property Management Teams

5/5

Google

Natalie tunnicliffe has been a pleasure to deal with. Good communication skills and so informative. Great property manager

Gabe · 1 April 2023

Agent replied · 28 October 2023

Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team!

5/5

Google

Great agency to deal with. Have been dealing with Ben Parry who is manages our property - he has always been polite and prompt at dealing with any queries. Highly recommend this agency

Dan · 31 March 2021

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Had a call from Ben this morning so polite and understanding, completely acknowledged his error and rectified everything immediately with utmost efficiency,

Geoff · 28 October 2022

Agent replied

Thank you so much for your great review and wonderful feedback, please do not hesitate to contact us if we can be of any help in the future. Kind Regards BJB Crewe - Lettings

5/5

Google

Would just like to thank ben for all his help he's a credit to butter John bee would highly recommend him .

Danielle · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for en . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Had great help with advise from MIchael Ferries on a property I have very prompt with emails as I live in Thailand

รูปไม่หล่อ · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Met Michael at viewing , was very personable and knowledgeable about the properties, was happy to accommodate a last minute viewing .

Aish · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for your fantastic review about Michael. We are so pleased he provided you with a 5 star service. Please do not hesitate to contact us if we can be of further assistance. Kind Regards Butters John Bee Crewe - Lettings

5/5

Google

Ben came over for our inspection, very polite and efficient. Over and done quickly and was very considerate, 10/10, thank you :)

Kyla · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Came into the crew branch today to see Ben parry he assisted me though my move in what a great service..

Kerry · 2 December 2022

Agent replied · 28 October 2023

Thank you so much for your great review for Ben please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team

5/5

Google

Jessie provides a very friendly service and is very knowledgable about the local property market. A pleasure to deal with.

Tim · 1 January 2023

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team

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Questions about Butters John Bee Crewe

Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.

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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.

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