Trusted Agent profile · Crewe · Cheshire

Butters John Bee Crewe reviews

★★★★★ Excellent

1,883 reviews across 1 platform

181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF

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Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

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4.7 / 5

1,883

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Crewe office, from every platform, shown as written. First names only.

5/5

Google

Me and my fiancé ran into some issues with our toilet, we contacted BJB about it. Ben managed to get a plumber booked in for us the day after

Chris · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB

5/5

Google

Had Jessica do a valuation for me on my rented property and she was very helpful and thorough in all information provided. Even answered some other queries for me

Matt · 28 October 2022

Agent replied · 28 October 2023

Hey Matt! Thank you so much for your kind words - cannot wait to see how it works out for you! You know where I am if you need me. All the best Jessie @ BJB

5/5

Google

I don't often leave reviews. But, I'm very happy with the service of Ryan Cheetham. He is nice, friendly and professional. His opinion is objective. He is highly recommended.

Pauline · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

We had our house valued by Jessie King. She was very polite and professional. She understood our circumstances and acted accordingly and spoke to us like we … More

Nathan · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Jessie know that she has delivered great customer service. Kind Regards Butters John Bee Crewe

5/5

Google

Natalie has just done our house inspection and she was so friendly and pleasant. Such an easy process. Dealing with BJB has been really easy. Well done all.

Steve · 2 December 2022

Agent replied · 28 October 2023

Thank you so much for your great review for Natalie please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe.

1/5

Google

Poor experience with btj crewe, enquired about few properties over the last two months and constantly got ignored. Shame we had a bad experience as I was looking forward to renting with them as heard good feedback from others...

Karolina · 9 April 2021

Agent replied

We are sorry to hear of your negative experience with us, please call us on 01270 534520 as we would love to try and find a home for you and to discuss your requirements. Kind Regards BJB Crewe Lettings

5/5

Google

Benjamin at butters John Bee Crewe has gone above and beyond in every aspect of managing my rental property especially when the boiler broke it was up and running the next day. I can highly recommend

Phil · 28 October 2021

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB

5/5

Google

Marcin and Ben have been great with helping us move in to our new property

Ahmet · 30 November 2023

Agent replied · 30 December 2023

Thank you very much for your kind review on Marcin's and Ben's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team

5/5

Google

First meeting with Sam Bowyer, not realising his age untill the end of the discussion/valuation of our property I'd like to say what a nice , professional young man he was, was very honest regarding the property, giving us various options … More

Josh · 31 December 2019

Agent replied

Good morning Josh, thank you for your review and the great comments about Sam. Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

I had a request regarding changing my rent payment date - Ben Parry got back to me really quickly and facilitated the change! Really appreciate the help Ben!!

Charlotte · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Jessica Jinks did a valuation for me and was very good. She has kept in touch as how I was getting along. She is very professional and helpful

Pete · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Just had a house inspection from Natalie, she was very friendly and polite. Very informative! She was on time and got the job in hand done! Good job

Connor · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Ive had Jess King from BJB twice for valuations on properties. She is very knowledgeable, and has an excellent understand of local property trends and values. … More

Gareth · 28 October 2022

Agent replied · 28 October 2023

Thanks you for providing this fantastic review of Jess. We are happy she was of great assistance to you. Please do not hesitate to contact us if we can be of further help in the future. Kind Regards Butters John Bee Crewe Sales Team

5/5

Google

Amazing service. So so helpful and genuinely lovely person! Made the big issue of moving that little bit easier Thankyou. Would recommend to anyone looking to move.

Julia · 2 December 2022

Agent replied · 28 October 2023

Hi Julia and Dan, it has been a great meeting you and the family and moving you in to your home, I really hope you are all going to be very happy there and you know where I am if you need anything Thank you for taking the time to leave a review its greatly appreciated Kind Regards Corrie BJB Crewe Lettings Team

5/5

Google

I spoke with Ben at Butters John Bee @ Hanley branch , he was extremely helpful and had a lovely manner! Even though i rang 3 times he was more than happy to help. Excellent service thank you!

Abby · 8 May 2021

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Viewed a house with Jessica Jinks , She was amazing and go through each bits of the house. Thank you for clarifying all queries 😊 …

Mathew · 1 January 2023

Agent replied · 28 October 2023

Hey Mat! Thank you so much for your kind words - I really appreciate it! If you need anything let me know! Jessie @ BJB

1/5

Google

Completely time wasters, I call them to arrange property view, they said that someone will come back to me shortly, no one contact me till today, I sent them three emails, no response till today, very poor standards, not recommended.

Daniel · 28 October 2020

Agent replied · 28 October 2023

We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales

5/5

Google

I have dealings with Ben P as letting manager contact for the past 8 months. He has a positive method of work and has liaised well throughout the letting process. Ben's communication has been good and proactive.

Ian · 30 June 2021

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Had a viewing with Roksana she knew an answer to every question and have a great sense of humor!

Kevin · 30 July 2023

Agent replied · 28 October 2023

Thank you for your kind review for Roksana. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Crewe

5/5

Google

Very professional, friendly and honest from the start. Fully explained comparibles in the housing market and how the valuation was ascertained. Would highly recommend.

Lisa · 2 March 2023

Agent replied · 28 October 2023

Thank you for your kind review. Please don't hesitate to contact the office if you need any further help. Butters John Bee Sales - Crewe

5/5

Google

I own and operate dp commercial cleaning services Natalie tunnicliffe contacted me to do some work for butters John bee estate agents , Very professional & Responsive and a pleasure to work for, highly recommended

Daniel · 28 October 2021

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. I'm glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB

5/5

Google

Phil Hayes excellent service with sorting contracts and fab communication at every stage

Monday · 23 December 2023

Agent replied · 24 March 2024

Thank you for your kind words for Phillip. Butters John Bee Crewe Property Management Team

5/5

Google

Kris had done her research before visiting she was friendly, professional and very thorough

Janet · 30 November 2023

Agent replied · 30 December 2023

Thank you very much for your kind review on Kristianne's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Sales Team Newcastle

5/5

Google

Great service from Victoria Roscoe when valuating my home. A lovely friendly person who explained everything easily. A credit to the company.

Julie · 1 May 2023

Agent replied · 28 October 2023

Thank you for your kind review for Victoria. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Crewe Sales Team

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Questions about Butters John Bee Crewe

Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.

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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.

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