Trusted Agent profile · Crewe · Cheshire

Butters John Bee Crewe reviews

★★★★★ Excellent

1,883 reviews across 1 platform

181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF

Part of Butters John Bee, see every office.

Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,883 reviews on 1 platform, including 1,883 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

Google logo

4.7 / 5

1,883

Reviews on Google

This office

Reviews

Every review we hold for the Crewe office, from every platform, shown as written. First names only.

5/5

Google

Really professional service from Ben, couldn't be more helpful if he tired. Very polite when dealing with my wife on some queries she had. Thanks Ben.

Anthony · 28 October 2021

Agent replied · 28 October 2023

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

When purchasing our first home earlier this year from auction, Charles advised us on the sales process and answered any queries we had. Charles' advice was such a help and was always quick to respond

Kaylyn · 4 November 2024

Agent replied · 9 November 2024

Thank you for your kind words about Charles.

5/5

Google

Kristianne Edmondson was lovely and provided a helpful service, very informative.

Holly · 30 June 2023

Agent replied · 28 October 2023

Thank you for your kind review for Kristianne. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Crewe Sales Team

5/5

Google

Natalia has been great help and has been very friendly, thank you very much

Ania · 1 April 2023

Agent replied · 28 October 2023

Thank you for Anna I am glad I could help you, hope to hear from you in the future! - Natalie Property Management Team

5/5

Google

Spoke to Ben WHO was ale to help sort our tenacy agreement. Thanks

Grzegorz · 1 May 2023

Agent replied · 28 October 2023

Thank you for your kind review for Ben. Please do not hesitate if we can be of any further assistance. Ben from the Butters John Bee Crewe Property Management Team

5/5

Google

Spoke to Ben regarding payment dates and he took the time to explain how payments work and what dates payments leave and are processed. Query resolved within 10 minutes.

Scott · 24 March 2021

Agent replied

Dear Scott Thank you for your great review, we will ensure your comments are passed on to Ben, please do not hesitate to contact us if you need further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Dominika helped me through the process of dealing with a claim on the rental deposit scheme. She expertly navigated me through the paperwork and subsequent appeal process; a consummate professional always friendly and polite with excellent customer service and communication skills.

Matt · 26 July 2024

Agent replied · 25 August 2024

Thank you for your kinds words for Dominika. Butters John Bee Crewe PM Team

5/5

Google

I rang and spoke to Michael who was helpful and professional. Thank you for the advice given I would definitely recommend to family and friends. Very polite and knowledgeable

Emma · 10 March 2021

Agent replied

Hi Emma Thank you for your great feedback and lovely comments, if we can be of further assistance please do not hesitate to contact us. Kind Regards BJB Crewe Lettings

5/5

Google

In the past I have had many difficulties to get work done on my property due to covid and previous staff member not keeping to her promises. Now Ben has taken over dealing with my queries and he always resolves any issues as quickly as possible. He rings back when he says he will and always has a pleasant attitude. This contact gives me more confidence in BJB as a business.

Margaret · 25 March 2022

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Thanks to Ryan for your expertise and support , I wouldn't hesitate to recommend Butters John Bee Crewe

Irene · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Can’t thank Ben Parry enough, made the process so easy and sorted everything out for us. Great service

Laura · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for your fantastic 5 star review, we are so pleased Ben helped you so much. Please contact us if we can be of further assistance. Kind Regards Butters John Bee Crewe - Property Management

5/5

Google

Highly recommend Michael from the crewe branch, helped us through the whole process of renting our first home.

Holly · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for your fantastic review about Michael. We are so pleased he provided you with a 5 star service. Please do not hesitate to contact us if we can be of further assistance. Kind Regards Butters John Bee Crewe - Lettings

5/5

Google

Victoria was brilliant and very understanding as we had forgotten about the appointment and were far from prepared.

John · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for your great review of Victoria, we are pleased he was of great help to you. If you need any further assistance please do not hesitate to contact us. Kind Regards Butters John Bee Crewe

5/5

Google

Natalie tunnicliffe is fantastic at her job. Great professionalism and understanding. Thank you Natalie for your continued support

Maddy · 28 October 2022

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Property Management Team

5/5

Google

Roksana has been of great help. Allowing me view the properties i want to around my busy schedule!

Kieran · 28 October 2022

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team

5/5

Google

Paige Malik and Maddy from the sales team on the front desk have been nothing but helpful with any enquiries I have, I also have great respect for them both and I find them easy to work with. Thanks to you both!

Dave · 26 June 2024

Agent replied · 25 August 2024

Thank you for kind words about Paige and Madison we will relay this across - BJB Sales

5/5

Google

Extremely professional staff. Always very polite and willing to help. Belle is very knowledgeable and has kept me up to date at every step of the process. Would highly recommend their services.

Emma · 1 March 2020

Agent replied

Good morning Emma, Thank you for your kind review. Belle is indeed very knowledgeable and a great asset to my team. Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

Great Estate agents,I had wiewing today with Gabriel.Young polite and knowledgeable lad!Pleasure dealing with.

Gatis · 20 July 2025

Agent replied · 20 March 2026

Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.

5/5

Google

Pleasent lovely chap was Gabe and more than happy to answer any questions A+

Shane · 20 July 2025

Agent replied · 20 March 2026

Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.

5/5

Google

Kris was very helpful/ pleasant / I was very happy with her valuation presentation

Dawn · 2 March 2023

Agent replied · 28 October 2023

Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Sales Team - Crewe

5/5

Google

Amit, the valuer who took over selling my property was thoroughly professional and worked hard to find a buyer before and after the auction. Always trusted his advise. Will definitely use again.

M · 3 December 2024

Agent replied · 10 December 2024

Thank you for your kind review for Amit. Butters John Bee Crewe

5/5

Google

Great company fast Turn over , Marcin was brilliant . Great friendly staff.

Kevin · 1 April 2023

Agent replied · 28 October 2023

Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team

5/5

Google

Had excellent dealings with Butters John Bee, they sold our house for us and the communication from Sam was superb, kept us informed constantly and helped made everything run smoothly.. Thankyou for everything.. 😊

Amaya · 7 March 2019

Agent replied

Good morning Diane, thank you so much for taking the time to write a lovely review. I am delighted to hear that you were happy with the service levels offered by my team, most importantly Sam. Kind regards Fran Wheatcroft BRANCH MANAGER

1/5

Google

Didn’t realise I signed up to Disneyland when I booked a viewing to see Micky mouse himself. Organised to meet Paul at a property. 1 hour before the set appointment time, I emailed him to say I’m running 10 minutes late and I’ll be with him shortly. I arrived at the property to find no Paul and no access to the house. Paul doesn’t have access to emails whilst out of the office so was unbeknown to my email? Whether he received it or not, I would anticipate a phone call or some form of communication rather than leaving out to dry. Whether he was there on time and left after 10 minutes or forgot about the appointment - who knows.

Laurence · 27 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Butters John Bee's Google reviewsLeave Butters John Bee a review

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewe.

What do you need help with?

Questions about Butters John Bee Crewe

Has Butters John Bee won any awards?

Yes. Butters John Bee won Platinum in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent