Every review we hold for the Crawley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot sing the praises of HP enough. Staff are always more than happy to go out of their way to help, extremely responsive and all around amazing team. Thank you so much for the last two years!PositiveResponsiveness, Quality, Professionalism
Katrina · 27 July 2021
Agent replied · 6 July 2023
Dear Katrina,
Thank you for your kind words 🙏
We do our best to keep all of our customers happy, and to do so for such a long time is fantastic to hear!
We wish you all the best for the future and hope our paths cross in the future!
Kind Regards
Adam Charlton, Director
★★★★★ 5/5
FacebookThanks so much to everyone for helping us secure our lovely house! Particular thanks to Paul, Amber and Sarah who have been faultless throughout. A great company who I wouldn't hesitate to recommend to anyone.
Liz · 16 September 2014
★★★★★ 1/5
GoogleThe worse service i ever had, was looking for a property for rent , has already paid for reference check , before signing contract, wanted to confirmed a changes in situation that i have discuss to the agency guy on phone , he guy suddendly …
Marie · 30 September 2019
Agent replied · 6 July 2023
Dear Ms Cordier,
Thank you for your message and I apologise that you feel you have had a poor … More
★★★★★ 5/5
FacebookI highly recommend homes partnership. As this was my first time moving out it was very scary and difficult to understand everything as you can imagine it was all very new. I had so many questions and ashleigh miller was absolutely amazing she was very patient with me and got back to me within in the hour of me emailing.. everyone at the branch who i have come across via email and telephone have all been very friendly .. 5 stars to everyone in the branch and especially ashleigh
Sammi-Jo · 23 January 2018
★★★★★ 5/5
GoogleHave used Homes Partnership to sell my home in the past, and they always act with integrity and helpfulness. The staff are all experts in their roles and work extremely hard to ensure they give the service they would expect to receive. Thoroughly recommended every time.
Kate · 22 May 2019
Agent replied · 6 July 2023
Dear Kate
Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. … More
★★★★★ 5/5
FacebookI can not recommend homes partnership enough!
We initially made contact to get a valuation because we saw a property they were marketing, that we were interested in.
Paul came to visit & straight away I knew they were the right company for us!
I had carried out plenty of research so knew what I wanted & at what price, Paul didn’t try & sell to me, he spoke to me in plain English & didn’t waffle and try to push me into something.
He was transparent with the costs & explained everything to me fully.
They have an online system where you can see viewings, but always call to confirm everything first.
Our house was clearly marketed at the right price because it sold within 3 weeks!
We also purchased through HP so experienced both sides of their business.
Once both offers were agreed & accepted we were put in Sarah Evans capable hands .... SHE IS AMAZING! I cannot describe how helpful & kind she is, she goes above and beyond her call of duty & always seems to be happy doing it.
I was so stressed out during the process, she put my mind at ease & just made things a whole lot nicer �
HP are not the cheapest in the town, but as with everything, you pay for what you get.
Impeccable service, Thank you.
Jody · 9 December 2017
★★★★★ 5/5
GoogleExcellent service from start to finish. Nothing was too much, always on hand to answer any questions and always kept informed of the progress. The team are great. Would definately use Homes again (although i am not moving again!) or recommend to friends/family who are considering doing so.
Louise · 22 May 2017
Agent replied · 6 July 2023
Dear Louise
Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service.
Best wishes
Adam
★★★★★ 5/5
GoogleThe best Letting Agent in town! From my first meeting with Robert on my initial valuation all the way through to move in day, everything was 10/10 from day one. Robert guided me on price in total honesty when others didn't and explained …
Rob · 30 September 2019
Agent replied · 6 July 2023
Dear Mr Jones
Thank you so much for your 5 star review, the whole team are very grateful for your valuable feedback. Reviews like this make our day! Robert, Jenna and … More
★★★★★ 5/5
FacebookVery happy with all the staff we dealt with from Homes Partnership, who worked well together as a team. As seller, if one is lucky enough to have a team of normal people one can relate to, then the assumption can be made that the buyer will not be put off by the same team. Adam, Keith, Paul and all the “Sarah”s (especially our Sales Negotiator & Progressor) - you all did very well. I wouldn’t hesitate to recommend you.
Ted · 23 February 2016
★★★★★ 5/5
GoogleI have used Homes-Partnership for both house sales and rentals for many years now. I have nothing but good to say about them and have complete confidence in them. Their attention has always been prompt, accurate, friendly and professional. I would recommend their services without hesitation.
Carol · 22 May 2018
Agent replied · 6 July 2023
Carol thank you so much for taking the time to leave us this great review, we really appreciate your kind words and of course greatly appreciate your business, it is our pleasure to assist you. Best wishes from all the HP team.
★★★★★ 5/5
FacebookWow what a superb service we had from Homes! Had marketed our property with 2 other local agents who let us down badly so went to Homes with some reservations. Paul immediately put our minds at rest, he was very honest and we sold the property within 5 days. Great result! This was followed up by excellent service from Sarah in admin who kept us informed every step of the way up to completion yesterday. Would recommend Homes to anyone thinking of selling their property, excellent customer service, with a personal touch. Thank you all.
Mandy · 1 May 2015
★★★★★ 5/5
GoogleI have just used Homes Partnership to sell my home in Crawley. First time I have moved in 30 years and found them very supportive and helpful. I tried selling through an internet organisation but to no avail. In my experience it was once …
Diane · 30 September 2018
Agent replied · 6 July 2023
Dear Diane, thank you so much for your very kind review. We are delighted to have assisted you with your move; after 30 years we realise how daunting this can be, so to know our help and support was valuable makes our job so worthwhile. … More
★★★★★ 5/5
GoogleCouldn't recommend the guys at homes more. Everyone has been so helpful and a normally stressful situation of buying and selling has been so simple. The honesty of everyone has left us knowing exactly whats going on the whole way through. A …
George · 30 September 2019
Agent replied · 6 July 2023
Hi George
Thank you very much for your kind words. … More
★★★★★ 1/5
GoogleTalk the talk but don't walk the walk. We went on the market with homes partnership last year. Paul defiantly gives a good sales pitch. They have all the shiny brochures, websites etc. But at the end of the day if you can't follow through …
Nikita · 30 September 2017
Agent replied · 26 July 2024
Dear Nikita
Thank you for your recent feedback, it goes without saying that we take on board … More
★★★★★ 5/5
GoogleWasnt impressed with their web chat as asked a few questions but couldnt help, when i called the agent was polite and professional and very attentive, will revise this as and when we are looking to sell the house and they earn those extra 2 …
David · 30 September 2017
Agent replied · 6 July 2023
Dear Mr Masheder, thank you for taking the time to give your feedback on the live chat on our website, I am sorry the service did not meet your expectations. The live chat is provided by an outside company who doesn't have access to our … More
★★★★★ 5/5
GoogleReally looked after, every step of the way. The sale of my home, the purchase of another, the help, support and customer service was excellent. They feel like friends looking after me. I highly recommend, wouldn't dream of using anyone else.
Kayleigh · 22 May 2020
Agent replied · 6 July 2023
Hi Kayleigh (aka our favourite customer of the year!), ;-)
We feel like friends because we are your friends! We are super happy to help you … More
★★★★★ 5/5
GoogleFrom start to finish, Paul, 2 Sarah's and Joseph have been on top of everything, from sound, honest advice to being on the ball with market trends and fluctuations, while keeping me fully in the picture, they made is all easy!
Stella · 22 May 2020
Agent replied · 6 July 2023
Hello Stella,
We are so happy you were happy with the service we provided. … More
★★★★★ 5/5
FacebookI would not use any other agency.Thank you Home Partnership Crawley.You are the best !Thank you Rob for the lovely house !professional,friendly,helpful,loyal that is how i can describe Home Partnership (Crawley)..
Raluca · 4 July 2014
★★★★★ 5/5
GoogleReally friendly and really quick process. Singed contract within a few days of viewing property
George · 11 October 2023
Agent replied · 18 October 2023
Hi George,
Thank you so much for your positive review and I am very happy that you were happy with our service!
Enjoy your new home, we hope you are very happy there!
All the best
Regards
Adam Charlton, Director
★★★★★ 5/5
GoogleMy husband and I would highly recommend Homes Partnership. We purchased a property through them and it couldn’t have been easier and any more stress free. This was after working with a rival estate agents and having a purchase fall through. …
Rima · 30 September 2019
Agent replied · 6 July 2023
Dear Mr & Mrs Tan,
What a great review!! Thank you so much!! … More
★★★★★ 5/5
GoogleI have been dealing with this company since 2008. I am old regular client. It is my 4th time to deal with this agency when buying , selling & renting in Crawley, and the patience, professionalism and kidness they offer it can not physically …
Mohammad · 30 September 2017
Agent replied · 6 July 2023
Dear Mohammad
Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. … More
★★★★★ 5/5
GoogleExcellent service. We were selling our mother's house after she passed away which can be difficult to deal with from distance. Homes partnership priced it accurately, achieved the asking price and took care of everything. I have moved …
Graham · 30 September 2020
Agent replied · 6 July 2023
Dear Graham,
Thank you very much for your kind words. … More
★★★★★ 5/5
GoogleWe’ve always used Homes Partnership when selling - this is our fourth time via this agency and every time they’ve been fantastic, Sarah Evans especially going above and beyond to chase through updates from solicitors and making helpful …
Shellmcc0414 · 30 September 2020
Agent replied · 6 July 2023
Wow! What a lovely testimonial! Thank you so much and we just love working with you. Sarah is indeed great and you've Brough a massive smile to her face with your kind words. … More
★★★★★ 5/5
GoogleI had a very pleasant experience with HP recently. I would like to thank agent Robert in particular for assisting me during the referencing process. I would recommend HP 100%
Alaa · 22 May 2022
Agent replied · 6 July 2023
Thank you for sharing with us your positive experience.
Rob has said it was a joy working with you and hope you have a wonderful stay in … More
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