5/5
FacebookSarah and the team have been absolutely amazing. Personable, professional and knowledgeable. They have been no end of support to myself and family from start to finish. I recommend Homes Partnership 100%
Trusted Agent profile · Crawley
Verified
Homes Partnership Crawley reviews
★★★★★
444 reviews across 3 platforms
44 High Street, Crawley, RH10 1BW
Homes Partnership's office in Crawley, at 44 High Street, is rated 4.8 out of 5 across 444 reviews on three platforms, including 376 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Homes Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
Facebook1/5
GoogleAll staff I spoke to (4 different women) all rude all unhelpful all acting like I’m a burden. They tell lies
Agent replied · 26 July 2024
Dear Gaynor, Thank you for providing your feelings on your experience and I am sorry to hear … More
5/5
FacebookBeing first time buyers, the whole process was a bit alien, compared to other estate agents Home ensured a person centered approach throughout. our communication from Adam from the first offer was clear and easy to understand making the initial stages easy and stress free. Sarah deserves an incredibly special mention. she was always on the other end of emails and countless phone calls to answer all questions and reassure as the process went on a little longer than we hoped but clear communication was such a comfort for us as first time buyers.
5/5
GoogleBoth my partner and I received fantastic service from Homes Partnership, from the moment we found a property we wanted all the way up to the moment we moved in. We were kept informed and any questions we had were answered quickly, cannot recommend them enough!
Agent replied · 6 July 2023
What a wonderful review Ray! Thank you so much for taking the time to let us know your thoughts and were hope … More
5/5
GoogleBy far, the best estate agent in Crawley. Very professional, honest and efficient. Sarah Evan's was amazing at organising the purchase of our new home, very on the ball and did all the hard work and chasing for us. Have recomended to everyone and would never go anywhere else. Thanks again HP
Agent replied · 6 July 2023
Thank you so much for your review, Shelley! Sarah is indeed amazing and a true credit to our company and we are glad you … More
5/5
GoogleReally nice experience. Very friendly staff and most-importantly, they gave priority to my situation and everything was done urgently. Thanks!
Agent replied · 26 July 2024
Dear Ayush, Thank you for taking the time to leave such a positive review! We're thrilled to … More
5/5
GoogleHP managed my rental property for two years and provided exceptional service. Communication was always quick and easy, and all maintenance issues were handled calmly and efficiently. A huge thank you to all the team.
Agent replied · 6 July 2023
Hi Aaron, It's been a pleasure having you as a valued client for so long. Whilst our services were not needed this time around with your property, we cannot wait to help you in the future and look forward to continuing our working relationship! We wish you all the best. Regards Adam Charlton Director
5/5
GoogleI sold my home through Homes Partnership. What a wonderful company. The service has been exceptional from start to finish. Paul my appraiser was just so professional and attentive to the specific needs I had and Sarah has followed up the …
Agent replied · 6 July 2023
Hello Alison, Thank you so much for your kind words. I cannot describe to you how well they … More
5/5
GoogleFrom my initial contact with Paul Callaway to discuss marketing my property the personnel at Homes Partnership have been superb. I cannot fault them. They have been professional in all that they have done, done everything they promised to …
Agent replied · 6 July 2023
Hi Jenny, Thank you for your kind words - they've been passed on to all of the team … More
1/5
GoogleAt the beginning of April 2021 I had been trying to contact them for several days to rent an apartment, when I get them to pick up the phone, I try to make an appointment to see the apartment, with the covic-19 situation, there are no …
Agent replied · 6 July 2023
Dear Vanesa, Thank you for taking the time to leave a 'review'. … More
5/5
GoogleMy husband and I were renting through HP over 6 years. Throughout all those years they have been amazingly helpful and particularly we were impressed with the way Becky the maintenance manager dealt with every query we ever had. Highly recommended.
Agent replied · 6 July 2023
Thank you so much for your positive feedback. I always believe that being a Property Manager is one of the hardest jobs in our … More
5/5
GoogleGreat service , very hard when you need to sell your mums home to pay for her care, I can not thank everyone enough for making the process so simple , had a buyer before it was even officially on the market, what more could you ask for. Thank you .
Agent replied · 6 July 2023
Hello Julia, We are really pleased we've been able to help you in this way. We wish your mum … More
5/5
GoogleEstate agents can have a poor reputation, some deservedly however, although I eventually did not purchase through Homes Partnership I was very grateful to the informative and professional advice given by Paul Callaway that helped my decision making. Credit where it is due, a nice guy. Thanks.
Agent replied · 6 July 2023
Hi Ken, thank you so much for taking the time to leave this review. We are sorry that you didn't find your new home with us, but all of us, Paul especially, are grateful for your feedback. We wish you every happiness in your new home, and hope we may be able to help you again in the future. Best wishes, Tracy
5/5
GoogleLet's be honest buying or selling a house can be a nightmare and we've all had bad experiences with estate agents. These guys are different... I viewed a few properties with HP (one very good virtual viewing) Joseph did my viewings and I'll …
Agent replied · 6 July 2023
Amazing review! Thank you for your kind words! We wish you all the best for the future! … More
5/5
GoogleThe whole team were very helpful and it was very rare to call and not have someone immediately answer the phone to assist. …
Agent replied · 6 July 2023
Thank you so much for sharing your views Francesca. Your sale was certainly not plain sailing but the fact you have still left such … More
5/5
GoogleAbsolute best decision I made when selling my house was to do it through Homes Partnership. They have made something that is highly stressful a lot easier. Every time you call someone picks up the phone, they proactively keep you up to …
Agent replied · 6 July 2023
Dear Katie, All I can say is WOW! What a thoughtful and kind review for you to leave. … More
5/5
GoogleWOW WOW WOW please do yourselves all a favour and just don’t waste your time looking at other estate agents to sell your property through because You would all be doing yourself an injustice. …
Agent replied · 6 July 2023
Dear Michael, This has to be one of our favourite ever testimonials! Thank you so much for … More
5/5
GoogleI cannot sing the praises of HP enough. Staff are always more than happy to go out of their way to help, extremely responsive and all around amazing team. Thank you so much for the last two years!
Agent replied · 12 January 2025
Dear Katrina, Thank you for your kind words 🙏 … More
5/5
GoogleThey helped me secure my dream house in the space of week!
Agent replied · 26 July 2024
Dear Carol, Thank you for sharing your experience with us! We're thrilled to hear that our … More
5/5
GoogleExcellent professional service from start to finish. We lost a buyer part way through the process and HP immediately sprang into …
Agent replied · 6 July 2023
Hi Ray, Thank you so much for taking the time to leave such wonderful feedback for us. … More
5/5
FacebookExcellent service from start to finish. Thanks to Paul, Kira and Sarah for taking excellent care of a property sale.
5/5
GoogleI rented a home through homes Partnership in Crawley, they are very professional, very helpful, supportive, they respond immediately, even after I handed over the keys i was asking for a support letter after more than 1.5 years, Alisa …
Agent replied · 6 July 2023
Hi Rawad, Thank you so much for taking time out of your day to write a lovely review. With … More
1/5
GoogleNEVER BELIEVE WHAT THEY TELL YOU WHEN YOU GO TO VISIT A PROPERTY !!!!!!The worst agency ever ,no communication between the agents and if you ask to talk to the guy that showed you the house and you talked about the things that dont like and …
Agent replied · 6 July 2023
Dear Adriana Thank you for including your full name in order that I can identify your case. Deposit disputes can be very stressful as it would seem has been the case for … More
5/5
GoogleTeam have been so helpful with process. Myself and partner could not be happier. We appreciate all your help and feedback throughtout transaction. Thank you.
Agent replied · 26 July 2024
Thank you so much for leaving us such a wonderful review - it really means a lot to us! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Homes Partnership Crawley
Has Homes Partnership won any awards?
Yes. In The Trusted Agent 2026 awards: Homes Partnership, Crawley won Trusted Agent.
