Trusted Agent profile · Crawley
Verified
★★★★★
444 reviews across 3 platforms
44 High Street, Crawley, RH10 1BW
Homes Partnership's office in Crawley, at 44 High Street, is rated 4.8 out of 5 across 444 reviews on three platforms, including 376 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Homes Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
5/5
GoogleFantastic estate agents and so much more. I don't know how I would have managed without them. They help every step of the way.
Dear Jenny Thank you so much for your kind words! We’re thrilled to hear that we could be … More
5/5
GoogleHomes Partnership were very easy to get in touch with and accommodating to our needs regarding property management. Ashleigh was very well informed and able to answer all our questions, and had prepared material far beyond what we expected …
Good morning, thank you so much for such great feedback, Ashleigh will be overwhelmed, she works very hard to provide exceptional service and this will mean so much. Best wishes, Tracy & the HP team.
5/5
GoogleHomes partnership are absolutely incredible!!!! From the first meeting with Paul, who made me feel completely at ease…. To meeting Joseph who did the majority of the viewings, and actually sold my property and then Sarah, who liaised …
Dear Dave, Thank you so much for taking the time to share your experience with Homes … More
5/5
GoogleThus Far can't fault these guys. Really friendly 'local' feel and helpful Staff (Daisy, Atlanta you know who you are :-) Really made us feel like they are working for both the prospective tenant AND the landlord. Best agency I have dealt with.. long may it continue
Hello, Thank you so much for your lovely feedback! We're thrilled to hear that Daisy, … More
5/5
FacebookBrilliant service from all involved. Even when our sale fell through quite late in the process, Paul, Joseph & the team pulled through, had our house back on the market and re-sold within 24 hours. Huge shout out also to Sarah, HP’s Client Liaison Manager, she is absolutely fantastic in helping to push the sale through to completion. She does all the hard work, chasing solicitors across the chain for updates, always on hand to talk & nothing was ever too much trouble. She made the whole process so much easier & a lot less stressful. We would definitely use Homes Partnership again & recommend them to everyone.
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5/5
GoogleGreat service from Harvey!
Thank you so much, Ahsan! We’re delighted to hear you had a great experience with Harvey, he’ll be so pleased to know his service made a positive impression. We really appreciate your kind words and hope to assist you again in the future!
5/5
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5/5
FacebookOver the year's I have bought and sold with homes partnership, and now currently renting our home out and they are fully managing my home. I could go on forever, but HP are genuinely the best, thier customer service, hugely helpful, kind and exceptionally good at thier job. all staff are second to none! thank you all so much for everything! x
❤️❤️❤️❤️
5/5
GoogleWe had a very pleasant letting experience with Home Partnership Estate Agents. Atlanta, our letting agent, managed the process very professionally and kept us updated throughout the process. The communication we had was very smooth and …
Dear Vivek, Thank you so much for sharing your positive experience with us! We’re delighted … More
5/5
GoogleWe experienced a video tour and found it exceptional, very very helpful. Paul was also very helpful and friendly. Good professional service. Would definitely use Home Partnership again.
Hi Tony, Thank you so much for taking the time out of your busy day to leave us your … More
5/5
GoogleReally impressed with the great service from start to finish. Sarah Evans is a credit to your company. Thank you all for making my sale stress free during Covid 19 lockdown
Thank you for your kind words and we 100% agree with you that Sarah is a credit to HP. She completely embodies the HP way and our emphasis on excellent customer service. Even COVID-19 couldn't stop us! We wish you all the best for the future. From all the team at HP
1/5
GoogleTalk the talk but don't walk the walk. We went on the market with homes partnership last year. Paul defiantly gives a good sales pitch. They have all the shiny brochures, websites etc. But at the end of the day if you can't follow through what you say you'll do and deliver then it's no good. Unfortunately our chain fell apart and we later found out through another agent this had been concealed from us. For them it may be just a job but moving is a stressful event and if they had just been honest about this the outcome could have been much better. Wouldn't recommend at all. If you want a friendly estate agent check out inspire, or if you want a highly professional agent check out Park and Bailey.
Dear Nikita Thank you for your recent feedback, it goes without saying that we take on board all feedback, both positive and constructive, to help maintain our usual high levels of customer service. We are aware of the events of your property sale which fell through in November 2016 and, as with any sale that does not make it to completion, we understand completely how this would have been a stressful and upsetting time for you. Unfortunately during our usual and regular sales progression calls we were not informed of the aborted transaction by the agent at the bottom of the chain (we later received an apology from them acknowledging that they had failed to inform us) so please rest assured that at no point did we conceal any information from you; we simply could not update you on something we had not been made aware of. We are proud of our strong reputation in Crawley for providing exceptional customer service and the vast majority of our reviews show how highly thought of we are by our clients. We work hard every single day to prove that we are the trusted local experts from Crawley and surrounding areas. We are sorry that your transaction in 2016 did not reach the conclusion we had all hoped and worked hard to try and achieve and we are equally sorry that after all this time you still feel let down despite our investigation and response at the time. Please rest assured this is not ‘just a job’ for any of us, this is a family run business and we have all chosen this industry as our long term career, we care passionately about the happiness of our clients and helping them achieve their move. We sincerely hope that you are now happy in your new home and should you want to discuss your case, or our response further, we ask that you contact us direct on 01293 529999 or email info@homes-partnership.co.uk and we will do all we can to help you.
5/5
GoogleProfessional and caring. A really good experience from everybody at Homes Partnership. Highly recommended.
Dear Atul, Thank you so much for your kind words. It was an absolute pleasure helping you … More
5/5
GoogleThe company gave me one of the best experiences so far in my house search. Special thanks to Olivia for her seamless communication and effort . Thank you to all the team as well.
5/5
FacebookRight from the start to finish the staff especially Paul Callaway were so friendly, helpful and with the gift box and card in the post welcoming me to my new home , I would have no hesitation in recommending them!
5/5
GoogleFantastic service from start to finish. What a great bunch to deal with. Paul came to do the initial appointments and get the house on the market. …
Dear Jess, Thank you for taking the time to share your fantastic experience with Homes … More
5/5
GoogleHomes Estate Agent is a professional estate agent and great place to sell your home through with expert advise and in a helpful friendly manor …
Dear Pat Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. … More
5/5
GoogleEveryone at Homes Partnership is helpful and friendly and they always take the time to make sure you are up to date and comfortable with everything from the very first time you meet them. The virtual viewing was great and we had good offers …
Dear Simon, Wow, thank you for your glowing review of Homes Partnership! We are incredibly … More
5/5
GoogleWe're so glad we ended up going with Homes Partnership! We had a few issues with our buyers solicitor but they were there every step of the way, pushing and getting things along. We got regular updates via email and phone, never had to …
Thank you so much for taking the time to leave a review of our service Holly! You chose a wonderful collection of words for us to read and we honestly cannot … More
5/5
GoogleIf you are searching for a well established and a reliable Estate Agency then Homes partnership is the one. Paul, Joseph, Esme, Sarah and others were most helpful and efficient not only in the sale of our property but also in the purchase …
Dear Abdul, We are truly honoured and grateful for your kind words and the trust you've … More
5/5
GoogleReally impressed with the great service from start to finish. Sarah Evans is a credit to your company. …
Thank you for your kind words and we 100% agree with you that Sarah is a credit to HP. She completely embodies the HP way and our emphasis on excellent customer service. … More
5/5
GoogleRecently moved with Homes Partnership and was delighted how professional and simple they made our move. We were dealing with Daisy Upton primarily but also had help from Adam and Kira and it was hassle free to find answers to our questions …
Hello Roland, Thank you so much for taking the time to leave such a kind review. We look … More
5/5
GoogleI recently rent a flat through Homes Partnership and I would like to recommend that their services are 5 star level. I was contacted other letting agents around the area however, HP has guided me to the success. Massive credit for Daisy …
Dear Kanishka, Thank you so much for taking the time to share your positive experience with … More
5/5
GoogleEveryone very helpful especially Paul, as he has been very understanding with my situation, have recommended to friends to use their services
Dear Julie Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Homes Partnership, Crawley won Trusted Agent.
