Trusted Agent profile · Crawley
★★★★★
424 reviews across 1 platform
2/3 Grand Parade, High Street, Crawley, RH10 1BU
Cubitt and West's office in Crawley, at 2/3 Grand Parade, is rated 4.8 out of 5 across 424 reviews on 1 platform, including 424 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Cubitt and West won in 2026.
The Trusted Agent 2026 results for Cubitt and West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crawley office, from every platform, shown as written. First names only.
5/5
GoogleAlways the best of service from Aden. Always happy to help when needed! Kristian
Dear Kristian Thank you for leaving a review! It's great to hear how positive your experience with our agent, Aden, has been. Best wishes Becky Jennings, Cubitt & West
5/5
GoogleAden and Ciaran have been great in assisting me with my property! Would highly recommend!
Dear Rosanna Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted you would recommend us. Best wishes Becky Jennings, Cubitt & West
5/5
GoogleExtremely helpful customer service. Thank you for Sophie:)
Hi Adam, Thank you for leaving a review! It's great to hear how positive your experience has been. Best wishes, Cubitt & West.
5/5
GoogleAll the team at Cubitt and West have been very helpful; Steve, Ollie, Tyrone, Nichole, Siobhan and Sasha. They have assisted us in the search for our dream home and can not fault their service. Thank you!
5/5
GoogleI really enjoyed how the process went, thanks for being helpful to me.
Dear Ama Thank you for leaving a review! We're delighted to hear how much your enjoyed your experience with our agents in Crawley and how helpful they've been. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
GoogleVery well presented Branch with well knowledgeable members especially the sales advisor Scott and mortgage advisor Daniel
Dear Sara Many thanks for your kind review of our Crawley branch especially Scott and Daniel. I am sure they will be pleased to read your review. Scott is indeed very knowledgeable and a great asset to our company. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GoogleCiaran and Sophie from the Crawley branch of C&W were a pleasure to deal with. Extremely helpful, always on hand to take my calls and explain anything I didn’t understand. Can’t recommend them enough! Teresa G.
5/5
GoogleExcellent service was provided by miss Service.thank you so much
Hi Anusha, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Cubitt & West.
5/5
GoogleGreat service from Nichole Holland and Raj Asokar in selling my house. They have kept in contact throughout the process and have been friendly and helpful
Dear Laura We at Cubitt and West fully appreciate how difficult buying or selling a home can be, so it gives me pleasure to hear that Nichole and Raj gave you a great service. Your feedback is valued and appreciated. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleExcellent services. Lovely and cooperative team who are constantly working with you throughout the journey.
Dear Ruhan Thank you for taking the time to leave a positive review about your excellent experience with our Crawley branch. We will be sure to pass on your comments to them all. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
GoogleIt was a great experience with you guys Helped Alot. Specially Liam Wana Say Thankyuuu Sooo Much For Going through all this house procedure. Highly Recommend .PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
GoogleExcellent service. The team worked very hard to market my property and kept me informed regularly. They were always helpful, friendly and professional .
Dear Julie Many thanks for leaving a review of our Crawley branch. I am very pleased that you have found them helpful, friendly and professional throughout your sale. Kind regards Becky Jennings Operations Director Cubitt & West
5/5
GoogleBy far the best! Scott, Dan and Liam have been very professional and communicated clearly. Great service.
Dear Vishek Many thanks for your feedback on the Crawley team. They pride themselves on providing professionalism and clear communication to help you move onwards. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleCubitt & West team Steve have been fantastic from the beginning to the end of the of my property purchase as I'm first time buyer.
1/5
GoogleAbsolute shower. My partner paid a fortune for a sub standard service - all they basically did was post the property on rightmove. Purple Bricks can do that for a few hundred quid. After that and once the house was "sold" - they frequently LIED to others in the chain and periodically failed to return phone calls. AVOID AVOID AVOID
5/5
GoogleWould like to make a special mention of Nichole who looked after us throughout the whole process. The entire staff at the Crawley office were excellent.
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
GoogleWas a absolute pleasure having Dionne sell our house, nothing was too much trouble for her, super communication within the Crawley branch very very impressed
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
1/5
GoogleDo not recommend! The process of selling our property took over 5 months thanks to the incompetence of Nichole and Godfrey, who most of the time didn't know what was going on with our buyer (who was also selling his property with them!) Things only started to move forward once we started chasing them.
5/5
GoogleVery helpful and happy to spend time listening to your requirements.
Dear Melanie Thank-you for your kind words about Cubitt and West, I was delighted to read this and wish you all the best in your new home. Kind regards Becky Jennings, Operations Director
5/5
GoogleLucy Smith | Lettings Advisor - Cubitt & West Made everything very easy and a pleasure to speak with.
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
1/5
GoogleArranged for an estate agent to come and survey my property. They called one hour before to cancel. I took time off to make sure I could be in for this. I was hoping to use Thier service to manage my property in full, I shall not be using them now.
5/5
GoogleVery friendly and efficient
Dear Eren Thank you for leaving a 5 star review and glad you had a good experience with the team at Crawley. Kind regards Becky Jennings Operations Director, Cubitt & West
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi Andre, your positive feedback is very much appreciated. Thank you for sharing your experience with us at Cubitt & West Crawley. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Cubitt and West, Crawley won Gold; Cubitt and West, Brighton won Trusted Agent; Cubitt and West, Crowborough won Trusted Agent.
