Chantries and Pewleys Estate Agents reviews

★★★★★ 5/5

Trustpilot

We couldn’t have asked for better…

We couldn’t have asked for better estate agents than Chantries & Pewleys. They really know the local area inside out and, more importantly, know exactly who to market a house to. From start to finish, they always had our best interests at heart and worked hard to get us the best possible price. There was absolutely no pressure to rush into an offer just for the sake of a quick sale (which we’ve heard can happen with some lower-fee agents). Professional, knowledgeable and genuinely on our side, we’d happily recommend them to anyone selling in the area.

Mark · 12 February 2026

★★★★★ 5/5

Google

Gavin has been an absolute legend throughout our moving process. Lorraine showed us around on the Saturday and by Monday we had our offer accepted. Gavin has been very helpful with all questions and concerns during the conveyancing process, a great support as we hadn't moved home for nearly 30 years. Hope he's still available in another 30 years!

David · 26 March 2026

★★★★★ 5/5

Trustpilot

The Merrow Chantries & Pewleys team

The Merrow Chantries & Pewleys team, in particular Anthony and Liam have been absolutely amazing to deal with. I cannot recommend them highly enough. There years and years of experience and ability to deal with ups and downs in a calm professional manner and to calm my neves (ish) was very impressive. I wouldn’t hesitate to use them again to buy or sell.

Lucy · 13 January 2026

★★★★★ 5/5

Google

I cannot recommend Gavin highly enough. He has been brilliant to deal with from start to finish, always prompt, professional and on top of the process. Kept us informed on what was happening and helped to keep the process moving along smoothly. I would recommend Gavin and the Chantries team to anyone selling/buying. Thank you!

Sean · 16 February 2026

★★★★★ 5/5

Google

Cannot recommend Gavin and the team in Cranleigh high enough. From evidence based advice on pricing and the market, through to impeccable marketing and attention to detail we knew we had chosen well. Having been shown around a few properties by Gavin we knew that he was right to present our home, he is informed, assured and relaxed. But that doesn't mean he isn't tuned in to the situation and collecting feedback. We always received feedback directly after a viewing and it was always detailed and presented with insight. In a buyers market we had a steady stream of viewings (2 or 3 a week) and achieved full asking price- which reflected the original guidance on pricing. I would not hesitate to recommend Chantries and Pewleys- they are extremely professional and great people. You will not regret the choice.

Mark · 16 April 2025

★★★★★ 5/5

Google

Gavin and team have been excellent to deal with, and far superior to other agents we have used in the area. Gavin was always on hand to answer questions, provide updates and progress the house buying process. I have been recommending Gavin/Chantries to relevant family and friends. Thank you!

Josh · 16 September 2025

★★★★★ 5/5

Google

Professional, friendly and efficient. Gavin and his team supported us brilliantly throughout the purchase process. No stress and every request attended to without fuss. Highly recommened.

David · 2 April 2026

★★★★★ 5/5

Google

From first viewing through to completion, Gavin made everything so straightforward. He communicated each step very clearly and helped / prompted us when we needed to chase or action something to ensure everything moved along as efficiently as possible. We would definitely recommend using Chantries & Pewleys - a smooth process from start to finish.

Kitty · 16 April 2025

★★★★★ 5/5

Facebook

I would highly recommend Chantries. They offered a realistic market appraisal and coordinated numerous viewings; always with the same members of staff, who really knew the property. Sensible advice was given throughout sale and negotiations. Anthony, Gavin and Helen were an absolute pleasure to deal with. Other agencies will tell you that they have numerous shops throughout London and the south east. It doesn’t matter. You just need Chantries - a friendly team of local people who will do a brilliant job of selling your house.

Hester · 13 June 2019

★★★★★ 5/5

Trustpilot

Miss Sophie Major is very helpful and…

Miss Sophie Major is very helpful and friendly, answered my questions even after office hours and always kept me informed.

Alice · 24 March 2025

★★★★★ 5/5

Google

We had such an amazing experience dealing with this estates agents as a buyer that we felt compelled to say the biggest thank you, especially to Mike. Due to a new job opportunity I found myself having to sell my property in Manchester and relocate to Surry. When looking for a property to move to and with the distance of travel been quiet long we only wanted to travel to properties we felt met our needs. To assist with this decision making we asked estate agents do extra videos of properties to help with the short listing process and I'm sorry to say not all estate agents we dealt with were willing to do this for us I'm very happy to say that Chantries did. They went that extra mile for their sellers and did a great video for us which meant that we could act quickly and make arrangements to visit the property in person. They made arrangements around our travel times allowing for any problems and were very flexible. They did everything possible for us as the buyer and worked hard for their seller. We viewed the property and put in an offer which was accepted. The sellers at the top of the chain were working towards a very tight and quick exchange date and throughout the whole process as the buyer, Mike kept us informed and was always easily contactable and would always return calls promptly. He provided regular updates as to how everything was progressing. Chantries especially Mike worked tirelessly for his sellers and to us as the buyer and I think it was his hard work and dedication that helped make it possible to be able to reach and exchange contracts smoothly and on time. I can not recommend Chantries & Pewleys Estate Agents enough, as their professionalism and commitments to their sellers and buys just shows what an exemplary estate agents can achieve. Once again thank you Mike and everyone at Chantries & Pewleys Estate Agents. Hannah and Jamie.

K · 16 September 2023

★★★★★ 5/5

Trustpilot

Simply the best estate agent experience…

Simply the best estate agent experience selling our house with the Cranleigh office. Gavin and his team are amazing. Always available always informative and courteous. In my experience better than the "big boys"

Mr · 2 September 2025

★★★★★ 5/5

Facebook

This is the first time that myself and my husband have sold a property and Anthony made this sale as smooth as possible. Communication between us was second to none and all our questions were answered efficiently and quickly. We were never made to feel that we were wasting their time. The whole team were always friendly and professional. We would have hesitation in recommending Chantries. First class service, thank you.

Jill · 1 September 2019

★★★★★ 5/5

Facebook

Anthony shepherded our sale through superbly, keeping in constant touch up and down the line to solve any issues that arose. It was our first move in 36 years and Anthony was alway available to advise and answer queries about the process, making it as stress free as possible. The Chantries team go the extra two miles, let alone one, possibly because they are independent. Highly recommended.

Chris · 1 October 2019

★★★★★ 5/5

Google

I could not recommend Gavin enough. I recently sold my house through him, it was a fairly complex transaction with the long chain, but Gavin expertly navigated this, keeping us calm and informed the whole way through. I have no doubt that without Gavin's expertise this transaction would not have happened.

Rory · 4 October 2024

★★★★★ 5/5

Trustpilot

Sophie Major was absolutely brilliant…

Sophie Major was absolutely brilliant from start to finish. As first-time buyers, we had a lot of questions and uncertainty, but she guided us through the whole process with so much patience, knowledge, and genuine care.

Nick · 16 April 2025

★★★★★ 5/5

Google

We recently purchased house via Chantries and Pewleys, working with Gavin was a pleasure. Every step has been done professionally and fast, Gavin has been very proactive and moving sale in the right direction. He was also very transparent and helpful. Because of his determination and great communication skills we managed to get exchange within 6 weeks Highly recommend Cranleigh office and Gavin in particular, it was great experience

Oxana · 18 July 2023

★★★★★ 5/5

Trustpilot

Highly Recommended Local Estate Agent

Cliff · 9 January 2026

★★★★★ 5/5

Google

I would highly recommend Gavin and the team at Chantries and Pewleys Cranleigh to everyone. My late sister’s house was on the market with another company for over a year …

Marion · 16 April 2025

★★★★★ 5/5

Trustpilot

Restored our faith in estate agents!

Sophie and the team at Chantries & Pewleys (Guildford branch) did a fantastic job at selling our house after we were let down by previous buyers via another estate agent.

CKnt · 20 April 2025

★★★★★ 5/5

Google

Gavin and Joy were fantastic, so helpful and a pleasure to work with all the way through the purchase. They helped make the process so much easier and supported all the way through and kept up with chasing and updating both sides. Communication was faultless. If I sell anything, then they would definitely be getting a call from me. Highly recommend

Tristan · 15 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend

A lovely team of people who provided a personal, caring, helpful service. They gave me clear guidance at all the key decision points, which I really appreciated. Despite the current market, my house eventually sold, enabling me to move on. I wouldn't hesitate to use their services again.

Helen · 3 February 2026

★★★★★ 5/5

Trustpilot

Excellent Support for Buyers

We bought our house through Chantries & Pewleys and the support Liam provided, felt like at times, he was working for us more than our own selling agents. It gave me such a lasting impression, that if I ever moved again, it would absolutely be through them.

James · 7 February 2026

★★★★★ 5/5

Google

Really professional service provided by Gavin and the team at Chantries & Pewleys Cranleigh with my house sale. Gavin's perseverance with the difficult chain was exceptional, so I highly commend him.

Claudia · 25 February 2025