Trusted Agent profile · Cranbrook
★★★★★
502 reviews across 2 platforms
Hartley Road, Cranbrook, TN17 3QX
Berkeley Homes's office in Cranbrook, at Hartley Road, is rated 3.8 out of 5 across 502 reviews on two platforms, including 1 Google review rated 5.0.
Every review we hold for the Cranbrook office, from every platform, shown as written. First names only.
5/5
TrustpilotFrom start to looking to actually…
From start to looking to actually buying my first place Berkeley Homes whole team have been great helping me out and keeping me updated with things amazing sales and customer service whit the whole team
5/5
TrustpilotReally happy with the purchase of our new Home
Really happy with the purchase of our new home. All Berkeley different departments from exchange to completion and after completion services the stuff were always available to assist with any queries or issues appear during the process.
5/5
TrustpilotI was surprised that the completion…
I was surprised that the completion date is much earlier than expected which is good. The overall interior design is appealing. If you can include a wardrobe in the second bedroom, it will be perfect.
5/5
TrustpilotPurchase of our new home.
We have always received an exceptionally professional, not to mention personal service from all of the staff at Abbey Barnes. We have been extremely satisfied with the process so far and have every confidence in the team to assistant going forwards.
5/5
TrustpilotThe Berkeley homes group staff were so…
The Berkeley homes group staff were so helpful & courteous with the the purchase of my new home , plus the workmanship quality excellent, a Great experience all round, Thank you to all at Berkeley Homes .
5/5
TrustpilotNice developer
Nice developer! Very responsible.
5/5
TrustpilotStaff have been welcoming
Staff have been welcoming, courteous and extremely helpful in dealing with any issues we have had. Good house in an attractive and well managed development.
5/5
TrustpilotBrilliant
Our experience with Berkeley’s has been brilliant. The sales team have been so helpful, and pleasant, the build is of good quality, the builders themselves are very pleasant. So I am very pleased with our new home.
5/5
TrustpilotBerkeley Homes for quality build and exceptional customer service
Very professional, caring and respectful personnel. Always ready to listen and keen to ensure satisfaction on any issue. The quality of the build is exceptional. Very pleased to be living in a Berkeley home. It is our second experience of purchasing one.
1/5
TrustpilotUtterly useless and showing total…
Utterly useless and showing total contempt for residents at Chelsea Bridge Wharf by having milk delivered to their office at 30 minutes after midnight. Berkeley Homes (Tuppence Charles) have refused to tell me their complaints procedures and they apparently intend to continue to do this. We'll see about that.
1/5
TrustpilotOutrageous refusal to procure EWS1
Berkeley Homes are nothing but profiteers who care nothing for the people who live in their properties. Currently refusing to supply an EWS1 form on the grounds the building is 20cm short of 18m despite government guidance clearly removing that height restriction almost 6 months ago!!!
5/5
TrustpilotWorry-free property buying journey
The quality of property is top class and the staffs are very proactive and kind. It was a worry-free buying journey!
5/5
TrustpilotOutstanding service!
Berkeley services have been outstanding from the sales & marketing team to the after care customer services. Also the quality of build and materials used is to a high standard, with any corrections being dealt with timely.
1/5
TrustpilotPoor Quality, Below Expectations
The quality is below my expectations. Bad laminated floor installation. Not soundproof windows. Also, the completion date was delayed. No proper ventilation system installed even though much cheaper developments have. It’s overpriced.
5/5
TrustpilotAmazing experience
Amazing experience, it’s cliche to say but they truly made us feel like part of the family and we were genuinely taken care of from start to finish
5/5
TrustpilotIt was great experience to buy my first…
It was great experience to buy my first home from Berkeley Group. After support was provided as well. Cannot be happier.
5/5
TrustpilotHaving purchased previously from…
Having purchased previously from Berkeley my expectations were high and i was not disappointed from sales & purchase to ownership i couldnt have wished for a better experience especially from the services of Dominic & Munni
5/5
TrustpilotWorld class customer service
First class customer service : polite, efficient and a pleasure to deal with
5/5
TrustpilotResponsive team and high quality build
The team was really responsive and always answered all our questions comprehensively and kept us up to date with the progress of the build. We were very impressed with the quality of the flat and the customer service we received.
5/5
TrustpilotI am very happy to finish…
I am very happy to finish the property transaction in Berkeley Highcroft. Tanya and Clara are very helpful to follow up on our property defects.
5/5
TrustpilotVery efficient development and customer…
Very efficient development and customer care manager is an asset for Barkley’s home and customer.He listen to customer and makes everyone easy which is very helpful for us as customer.
1/5
TrustpilotDo job you should have done in first…
Do job you should have done in first place put insolation between joining bedroom walls and dont just put plaster boards in stead
5/5
TrustpilotHelpful Staff
The staff were really helpful, very efficient. Answered all my questions, and update the progress with me.
5/5
TrustpilotThe quality of the house is great!
The quality of the house is great. The customer service and property maintenance teams are professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Berkeley Homes's Cranbrook office has 502 reviews across two platforms: 1 on Google, 501 on Trustpilot (across the whole business).
Berkeley Homes Cranbrook is rated 3.8 out of 5 across all 502 reviews, and 5.0 out of 5 on Google from 1 reviews.
Berkeley Homes Cranbrook, Hartley Road, Cranbrook, TN17 3QX.
