Trusted Agent profile · Coventry

Maison Estates Ltd Coventry reviews

★★★★★ Excellent

422 reviews across 3 platforms

4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR

Maison Estates Ltd's office in Coventry, at 4 Hearsall Lane, is rated 4.7 out of 5 across 422 reviews on three platforms, including 410 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.6 / 5

9

Reviews on Facebook

This office

Trustpilot logo

3

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Maison Estates Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

Excellent service, quick response by Seb. Professional service and helping attitude.

Sahil · 10 June 2023

Agent replied · 11 June 2024

Thank you Sahil. Your kind comments have been relayed to Sarb. Kind Regards, Ben Herbert

5/5

Google

I have recieved an excellent and quality service from those at masion estates..very professional ..mr sanjay is very good at dealing.

Jeffy · 14 June 2022

Agent replied · 13 June 2024

Thank for taking the time to rate our service. Your kind feedback has been relayed to Sanjay Patel on our lettings team. With Kind Regards, Sanjay Panchal (M.D)

5/5

Google

Great customer service from Jay, would recommend.

Josh · 13 September 2023

Agent replied · 11 June 2024

Thank you Josh. Kind Regards, MAISON Estates

5/5

Google

Maison Estates is an excellent agency I have been renting from them for 5 + years and anytime there's been an issue its always dealt with promptly. Sanjay, Ben & Georgina are the best !

G · 11 June 2018

Agent replied · 11 June 2024

Thank you for your testimonial and your on-going custom. With Regards.

5/5

Google

Fantastic company.good service

Manpreet · 12 November 2023

Agent replied · 11 June 2024

Thank you for your custom Manpreet.

1/5

Google

Horrible agency, they are lying whenever they can.

Tiktok · 10 June 2023

Agent replied · 11 June 2024

Dear Sir, we dont have any record of you being our client. If you wish to submit a complaint then please contact our office. Regards, Sanjay Panchal.

5/5

Google

Brilliant estate agents, great customer service at all times and would highly recommend anyone to use this company.

Owen · 10 June 2022

Agent replied · 11 June 2024

Thank you for positive feedback Owen. Regards, Ben Herbert.

2/5

Google

Annoying location - estate agents would often make you come into the office rather than them coming to you, which is wrong considering the fees they charge

MADRobot · 10 June 2020

Agent replied · 11 June 2024

Thank you for your comments. Our offices are based in Earlsdon alongside other businesses. We may meet clients at our practice or offsite dependent upon circumstances and nature of business. All our fees are transparent. Furthermore we cannot identify you from your google profile name therefore unable to assist you further. With Regards, Maison Estates Ltd.

1/5

Google

Ridiculous service trying to buy a simple flat from these guys was told to up my over if I wanted the property. Very unprofessional and unsavoury will definitely not be using them.

Pardeep · 11 June 2017

Agent replied · 11 June 2024

Dear Mr Jagpal, in response to your review, we yet again confirm the property in question received comparable multiple offers and therefore the vendor instructed us to organise sealed bids. As you put forward a low offer and were unwilling to increase it, the vendor chose one which was higher. This is common and a totally legal practice. We refute your comments in respect of our service standards and under the circumstances are totally unjustified. If you feel you have been treated unfairly then you are advised to follow the company's formal complaints procedure as opposed to leaving deflammotory remarks about the company on a public domain which maybe classed as slanderous by our legal department. Thank you. Maison Estates Ltd.

5/5

Google

Excellent service, very professional and made the process as smooth as possible. Will definitely use again!

Alan · 10 June 2022

Agent replied · 11 June 2024

Thank you Alan for your custom and taking the time to rate our service. It was a pleasure to be of service. With Best Regards, Ben Herbert.

2/5

Google

Annoying location - estate agents would often make you come into the office rather than them coming to you, which is wrong considering the fees they charge

Kirstie · 10 January 2020

Agent replied · 8 January 2025

Thank you for your comments. Our offices are based in Earlsdon alongside other businesses. We may meet clients at our practice or offsite dependent upon circumstances and nature of business. All our fees are transparent. Furthermore we cannot identify you from your google profile name therefore unable to assist you further. With Regards, Maison Estates Ltd.

4/5

Google

I received an excellent service

Balasubramanian · 10 June 2023

Agent replied · 11 June 2024

Thank you for your kind feedback. Kind Regards, Ben Herbert.

5/5

Google

Highly responsive and helpful staff!

Akshay · 10 June 2023

Agent replied · 11 June 2024

Thank you Akshay. Your kind comments have been fedback to the our Lettings Team. Regards, Sanjay Panchal.

5/5

Google

Great people and very professional.

Lee · 10 June 2023

Agent replied · 11 June 2024

Thank you Lee. It was a pleasure serving you. We look forward to future business. With Regards, Sanjay Panchal.

5/5

Google

Excellent advice given, very friendly team, 100% would recommend.

Dr · 10 June 2022

Agent replied · 11 June 2024

Thank you Dr Goyne for your positive feedback of our service. Regards, Ben Herbert.

5/5

Google

Excellent service, good communication, kept us updated throughout the transaction with prompt responses. Will definitely recommend to friends and others.

Praveen · 11 June 2019

Agent replied · 11 June 2024

Dear Praveen, Thank you for your kind testimonial of our service and wish you all the best for the future. Keep in touch. Regards, Maison Estates Ltd

5/5

Google

Easily the best service I’ve ever had.

James · 10 June 2022

Agent replied · 11 June 2024

Thank you James for your positive feedback of our service. Regards, Ben Herbert.

1/5

Google

One of the worst experiences I have ever had with estate agents. Would give zero stars if possible.

Arham · 11 June 2018

Agent replied · 11 June 2024

Dear Mr Qureshi, following your review, if you were acutely dissatisfied with any level of our service then clients have the option of lodging an official complaint as detailed in our terms of business, signed by you, to the company and also The Property Ombudsman, giving us the opportunity to investigate and rectify and feedback to you. Having attended to your file there is no record of any formal complaint yet you proceed to discredit the company on google. We will not discuss any individual complaints publicly due to data protection and in future, urge you to undertake the laid down company complaints procedure. Regards. SP

5/5

Google

Excellent, friendly, and informative communication throughout!PositiveResponsiveness, Professionalism, Value

Rebecca · 14 June 2021

Agent replied · 13 June 2024

Thank you for your services. With Regards, Ben.

5/5

Google

Very happy with their services. Very friendly and helpful. Happy to recommend them to friends.

Colin · 11 June 2017

Agent replied · 11 June 2024

Thank you from Sanjay and team.

1/5

Google

Awful. Just don't trust them.

胡严木 · 11 June 2017

Agent replied · 11 June 2024

Dear Sir/Madam, there is no record of you being our client therefore if you have any issues then please contact our office and give further details. Regards.

5/5

Google

Rating only, no written review.

Elif · 15 April 2026

5/5

Facebook

Good service, easy to speak too and some top notch blokes as well would definitely recommend 👍🏻

Craig · 23 June 2021

5/5

Google

Rating only, no written review.

Sanjaya · 16 February 2026

Agent replied · 16 April 2026

Thank you Sanjaya.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Maison Estates Ltd's Google reviews

Questions about Maison Estates Ltd Coventry

How many reviews does Maison Estates Ltd Coventry have?

Maison Estates Ltd's Coventry office has 422 reviews across three platforms: 410 on Google, 9 on Facebook, 3 on Trustpilot.

What is Maison Estates Ltd Coventry's rating?

Maison Estates Ltd Coventry is rated 4.7 out of 5 across all 422 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has Maison Estates Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Maison Estates Ltd, Coventry won Platinum.

Where is Maison Estates Ltd's Coventry office?

Maison Estates Ltd Coventry, 4 Hearsall Lane, Earlsdon, Coventry, CV5 6QR.

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