Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe received very good service from John Payne's Earlsdon office. The staff were always friendly and helpful. Our special thanks to Vicki who kept us well informed and provided good advice during the progression of the sale.
Jayne · 6 August 2025
Agent replied · 14 April 2026
Thank you for your kind review. We’re so pleased to hear you had a positive experience with our Earlsdon office. The team will be delighted with your feedback, and Vicki especially will be glad to know her advice and regular updates helped … More
★★★★★ 5/5
GoogleVery good, Vicki was a joy to work with to help me sell my house, very communicative, kept me in the loop and always made the effort to promptly contact solicitors and made the whole process very comfortable. Would recommend to anyone.
Sam · 28 May 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review! We're delighted to hear that you had such a positive experience and that Vicki made the process of selling your home smooth and comfortable. She’s fantastic at what she does, and your kind words … More
★★★★★ 5/5
GoogleVicki and the team were amazing, great at updating me and any questions I had they were eager to help. Cant be any happier with the experience. …
Mia · 8 October 2025
Agent replied · 10 December 2024
Thank you Mia for such a great review of your experience when buying your new home through us. I am delighted to hear that you were happy with the service you received from the team at our Earlsdon Office. We hope your loving your new home and look forward to seeing you soon. Thank you. John Payne
★★★★★ 5/5
GoogleVanessa, Vicki and the team here have been fantastic, after a poor experience with a different agent locally. The communication, help with queries and questions was excellent. My purchase went very smoothly and I'm very happy with my new property. Thanks team.
Stuart · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. We’re really pleased to hear that after a difficult experience elsewhere, the team were able to restore your confidence and provide the level of service you deserve. … More
★★★★★ 5/5
GoogleVanessa & Vicki were amazing helping my partner and I purchase our first home. Super easy to communicate with and helped in any way they could. Would recommend John Payne's to anyone. Thanks again!
Joel · 14 April 2025
Agent replied · 14 April 2026
Hi Joel,
Thank you so much for your kind words! We're thrilled to hear that Vanessa and Vicki made your first home buying experience a smooth and positive one. It was a pleasure assisting you and your partner, and we truly appreciate your recommendation. Wishing you all the best in your new home!
The John Payne's Team
★★★★★ 5/5
GoogleGreat service from start to finish, a tricky sale that needed plenty of attention. I was kept updated until the final day which i felt was important. Thanks team, John (no relation).
John · 24 June 2026
Agent replied · 5 August 2026
Thank you for your kind review, John! We’re delighted we could guide you through a tricky sale and keep you informed every step of the way. Your feedback means a great deal to the whole team, and we loved the “no relation” clarification! Wishing you all the very best.
★★★★★ 5/5
GoogleLiz and the team did an exceptional job of managing the sale of my dad's house, they were very efficient, professional and lovely to deal with and I can't recommend them enough.
Louise · 24 March 2025
Agent replied · 14 April 2026
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Liz and the team. Thank you. The John Payne Team.
★★★★★ 5/5
GoogleAll of John Payne's team who worked on our sale were knowledgeable, ever patient and professional - everything that we needed. Thank you.
Peter · 31 July 2026
Agent replied · 5 August 2026
Thank you for your kind review! We’re delighted that the team’s knowledge, patience and professionalism helped you throughout your sale. It was a pleasure assisting you, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleFrom start to finish Vanessa has been nothing but amazing and kept us up to date with everything throughout the whole process. Highly recommend
Sam · 14 April 2025
Agent replied · 10 December 2024
Sam, I was delighted to read your review of your experience whilst dealing with my Earlsdon Office, and especially how well Vanessa supported you through the whole process. If any of the team at our Earlsdon Office can help with anything in the future please let us know. Thank you again. John Payne
★★★★★ 5/5
GoogleMy experience with John Payne Estate Agents was absolutely wonderful. Professional efficient and a friendly team. Special thanks to Vanessa and Vicki.
Amin · 30 April 2025
Agent replied · 14 April 2026
Thank you Amin for your lovely review! We're so pleased to hear you had a wonderful experience with John Payne Estate Agents. Vanessa, Vicki, and the rest of our team truly appreciate your kind words. It was a pleasure working with you!
The John Payne's Team
★★★★★ 5/5
GoogleFantastic service by Vanessa and Vicki, very pro-active and professional
Denise · 24 September 2026
Agent replied · 7 October 2026
Thank you for your lovely review. We’re delighted that Vanessa and Vicki provided such a proactive and professional service, and we’ll be sure to pass on your kind words. Thank you for choosing John Payne Estate Agents!
★★★★★ 5/5
GoogleThe team at John Payne's Earlsdon office did a great job. They were very professional and provided support and guidance through the marketing and sale of the property. Overall a very positive experience, and I would definitely recommend them.
Ian · 14 February 2026
Agent replied · 14 April 2026
Thank you Ian for your kind review.
We’re delighted to hear you had such a positive experience with our Earlsdon team. Providing professional support and guidance throughout the marketing and sale process is exactly what we aim for, so it’s great to know this made a difference.
We really appreciate your recommendation and wish you all the best moving forward.
John Payne 🏡
★★★★★ 5/5
GoogleSelling a house while living abroad presents a unique set of challenging circumstances, however John and his staff made the entire process stress free for me and remained professional throughout. I would have no hesitation in recommending their services to anyone considering buying or selling a home in the Coventry area.
Richard · 14 October 2025
Agent replied · 14 April 2026
Thank you for taking the time to share such a thoughtful review. Selling a property from abroad can certainly come with its challenges, so we’re delighted to hear that our team were able to make the process smooth and stress free for you.
We truly appreciate your kind words about our professionalism, and your recommendation means a great deal to all of us at John Payne Estate Agents.
Thank you once again it was a pleasure to assist you.
★★★★★ 5/5
GoogleI bought a house using these estate agents and they were fantastic, the lady who we met to show us round was really polite and friendly and did a great job of selling the house but not at all being pushy or forward. But really the estate …
Michael · 11 October 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience from the viewing right through to completion. It's great to know our team made you feel comfortable and supported, and we’re especially … More
★★★★★ 5/5
FacebookFantastic service from beginning to end. We had valuations from other estate agents but we felt very confident with Donna. Great local knowledge as well as professional and friendly. Siobhan was our main point of contact after that and she was amazing. We had a few problems along the way but she was always so positive and helpful. Would definitely recommend Paynes for their outstanding professionalism and customer service - always with a smile.
Fred · 27 November 2019
Agent replied · 6 February 2024
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★★★★★ 5/5
GoogleI sold a house for the first time with John Payne Estate Agents. The key things for me were they communicated the views of those viewing the property quickly and clearly, they knew the area of the property very well, and gave me great …
Sohrab · 11 October 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to share your experience. We’re delighted that, as a first time seller, you felt well supported throughout the process. Communication, local knowledge, and clear advice are things we pride ourselves on, … More
★★★★★ 5/5
GoogleEverything to like about John Payne estate agents, who I chose after reviewing 7 others. A difficult sale, but their relationship with the buyer - esp. Vicki's - brought it through when it was under threat. It would have been only 5 months …
Christopher · 11 October 2025
Agent replied · 14 April 2026
Thank you so much for your thoughtful review. We’re delighted you chose John Payne after such careful consideration, and even more pleased that we could support you through what was at times a challenging sale. … More
★★★★★ 5/5
GoogleEveryone is super friendly especially Liz!
A · 14 June 2025
Agent replied · 14 April 2026
Thank you for your kind review! We're so pleased to hear you found everyone friendly, Liz will be especially happy to get a special mention! If we can help with anything else in the future, don’t hesitate to get in touch.
★★★★★ 5/5
GoogleWe had a fantastic experience with John Payne’s estate agents when we sold our house. The viewings were well qualified and organised on one afternoon by Vanessa, with 5 prospective buyers, and we had three offers at the asking price the …
Julie · 11 October 2025
Agent replied · 14 April 2026
Thank you so much for the wonderful review! We’re delighted to hear the sale went smoothly and that the Saturday viewings Vanessa arranged led to multiple offers so quickly. Vicki will be thrilled to know her updates and communication … More
★★★★★ 5/5
GoogleThe team has been brilliant from start to end! It was tough to get over the line but Vanessa and Vicki were patient and always willing to help and advise along the way. Very happy with the service, thank you all!
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★★★★★ 5/5
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Daniel · 5 April 2023
★★★★★ 4/5
GoogleI used John Payne Estate Agents , to sell my late mothers house as they were local to the area.
I found them too be very knowledge about the area, it took a bit of time to sell …
Phillip · 8 October 2025
Agent replied · 10 December 2024
Thank you for taking the time to review what a great experience you had selling your home with us. As always I am delighted to hear how happy you are with the service you received. If we can be of any assistance in the future please do not hesitate to contact us. Thank you again. John Payne
★★★★★ 5/5
GoogleVanessa at John Payne is the Cilla Black of estate agents! A tireless matchmaker whose love for her work shines through, she helped me immensely in finding my first home and I wouldn't hesitate to use John Payne again, or to recommend them very highly, as a result.
Rosalind · 14 June 2025
Agent replied · 14 April 2026
Thank you so much for your brilliant review, we absolutely loved the Cilla Black comparison! Vanessa will be over the moon to hear your kind words. Her passion for matching people with the right homes really does shine through, and it’s … More
★★★★★ 5/5
GoogleSold through John Paynes Earlsdon & cant recommend them enough. Professional , efficient, excellent communicators , personable & they go above & beyond . A particular shout out to Vanessa who made the whole process stress free.
Debbie · 14 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.