Trusted Agent profile · Coventry

HR Estate Agents Coventry reviews

4.9

★★★★★ Excellent

348 reviews across 1 platform

111 New Union Street, Coventry, CV1 2NT

HR Estate Agents's office in Coventry, at 111 New Union Street, is rated 4.9 out of 5 across 348 reviews on 1 platform, including 348 Google reviews rated 4.9.

Google logo

4.9 / 5

348

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Google

Put my property up forsale in August 2025 and made contact with Emma to take on the role of managing the process of selling my home. Throughout the experience with HR estates, as with Emma's experience, the service was undoubtedly second to none, viewings and feedback and kept upto date with all potential buyers. Emma is a pleasant lady to talk to, has the answers to questions asked and is a real asset for the company. Thank you so much Emma for your hard work over the eight months, everything you've done is full appreciated. Thank you.

Neil · 15 April 2026

5/5

Google

It's not often I write reviews, however I feel compelled to write this one. After the passing of my mum the process of selling my childhood home became a reality. We tried 2 different estate agents with no success, until I was recommended Emma. Straight from the get go, Emma's calming, friendly and professional manner put me at ease and made me believe I could get the house sold for what it was truly worth. This is first time I have been through the process of selling a house which was quite stressful when I was trying to understand various terminology from solicitor enquiries. Emma helped me deal with all the enquiries point by point and allowed calls outside of normal hours. She also acted as a conduit between me and my solicitor to help answer any queries where she could. I will forever be grateful that Emma was the person to help sell my mums house. She understood the sensitivities around selling my childhood home and did it justice for the amount of work my passing mum had done. Emma will always be at the top of my recommendation list for family or friends looking for an amazing estate agent. She truly cares which is rare find. Thank you Emma!

Rukhsana · 26 March 2026

5/5

Google

I used Emma to sell and buy my new property,I can not recommend Emma enough she goes above and beyond during every stressful process there is to buying and selling and there was a lot !Emma made me feel like I was her one and only client ( I was not)and all her attention day and night was on me and nothing was too much trouble.If I was to move again Emma without a doubt would be the agent I want in my corner she is the best.

Hayley · 26 March 2026

5/5

Google

I recently purchased a property through HR Estate Agents, and I had a great experience working with Emma. She was very friendly, professional, and made the entire process smooth from property viewing all the way through to completion. Emma has excellent knowledge of the local market and infrastructure, which was incredibly helpful when making my decision. She was always supportive, patient, and ready to answer any questions I had along the way. I highly recommend Emma and the HR Estate Agents team to anyone looking for property investment opportunities in Coventry. A truly positive and stress-free experience! Thank you HR Estate agent team🤗🤗❤️

Ankush · 26 March 2026

1/5

Google

If this platform allowed a 0-star rating, I would use it. One star is a massive overstatement for the service provided by Emma Sheridan- HR Estate Agent. After being just one week away from exchanging contracts, the seller withdrew. Throughout the entire process, Emma Sheridan was incredibly unprofessional refusing to take phone calls and using WhatsApp messages. When I raised legitimate concerns from the survey, they were dismissive and rude rather than acting as a competent middleman. The most unethical part? I discovered they had remarketed the property behind my back while it was still 'Sold Subject to Contract' (SSTC), all while I was actively paying for solicitors and surveys. When I confronted them, their only response was: 'The seller asked me to remarket, you need to speak to them.' An agent’s job is to broker the deal, not pass the buck to the seller after the buyer has already invested significant funds. Because of their lack of transparency and poor management, I am now thousands of pounds out of pocket for legal and survey fees. Buyers: Be extremely careful. Their lack of integrity and 'shadow marketing' tactics are a massive risk to your finances."

Vignesh · 19 March 2026

5/5

Google

What a whirlwind of a sale which would have not been possible without Emma. We phoned up to place offer on house (as we had seen house earlier in year) on Fri 28 Nov, we flew to Lanzarote on Tue 2 Dec and on Thur 11 Dec, day before we flew home, and completion had happened. We moved in on 16 Dec. Emma was like Tasmanian Devil getting all paperwork and people arranged to allow all to happen

Scott · 2 April 2026

5/5

Google

James Whalley of HR Estate Agents was absolutely fantastic from start to finish with my recent purchase in Coventry. He made what can be a stressful process feel clear, organised and completely manageable, always stepping in at the right time to keep things moving smoothly. He was incredibly patient with my endless questions and calls, and made sure I understood exactly what was happening at every stage. I genuinely felt supported throughout, especially during the more uncertain moments, where his reassurance and guidance really stood out. I’m so happy with how everything turned out and would 100% recommend James to anyone looking for a knowledgeable, reliable and genuinely supportive estate agent. Couldn’t have asked for better!

Lydia · 16 March 2026

5/5

Google

James was excellent from start to finish. Literally absorbing all the stress that comes with being in a chain. Everyone he reccomended from the Conveyancers to the Surveyor and Removal company were of the best quality and service. It really was a 1 to 1 relationship and felt very personable. He chased everyone for me and kept me updated all the time. Nothing was too much for him. If youre selling in the Coventry area, it really is a no brainer, go with James Whalley, the dudes service is banging :)

J · 16 March 2026

5/5

Google

We honestly cannot recommend James highly enough. From start to finish, he went completely above and beyond for us. His professionalism, knowledge and dedication were outstanding. He lined up an incredible number of viewings in such a short space of time, and we were genuinely amazed at how quickly he sold our house. The whole process felt seamless because of him. What impressed us most was how he completely took the stress off our shoulders. As a business owner, I needed to focus on my work and personal life, and James handled everything with total confidence and care. We always felt informed, supported and in safe hands. He is an absolute pleasure to deal with, approachable, proactive and genuinely committed to getting the best outcome. Anyone who has had the pleasure of meeting him will know exactly what I mean. We’ll definitely be using James again to sell our next property, and we’ve already recommended him to so many friends and family. If you’re thinking of selling, you want James on your side.

TheVRSpace · 16 February 2026

5/5

Google

I’d like to sincerely thank Emma Sheridan for her continuous support throughout my property purchase. She was proactive, responsive, and incredibly helpful at every stage of the process. Emma went above and beyond by regularly chasing the solicitors to ensure everything was completed on time, which made a huge difference and reduced a lot of stress. Even after the purchase was completed, she continued to support me with a few fixes from the developer, which I really appreciated. Highly professional, reliable, and genuinely supportive, I would highly recommend Emma to anyone going through a property purchase.

Srikanth · 16 February 2026

5/5

Google

Thank you, Tom! We can’t thank Tom enough for his incredible support throughout our house-buying journey. From the very first viewing right through to getting the keys, he was always helpful, responsive, and kept us fully informed at every stage. Tom went above and beyond by communicating with both solicitors and making sure everything moved smoothly, which made the whole process feel easy and stress-free. Thanks to his dedication and efficiency, the entire process from viewing to completion took just 7 weeks, which is amazing. If you’re looking for someone who genuinely cares, keeps things moving, and makes house buying feel straightforward, Tom is the person to go to. Highly recommended!

Ritika · 16 January 2026

5/5

Google

Harry is a one in a million estate agent, an absolute gem who I would 1000% recommend if you’re buying/selling a house. From the moment we first met him we knew he would be a good fit, friendly and approachable but professional, and had obviously done his research about prices in our area for similar houses to give us an honest opinion about the saleability and recommended listing price for our home. The moment we were ready to move forward he rapidly organised for professional photos and drone footage as well as a classy for sale sign, and had our Rightmove listing prepared with a fantastic summary of our home. Even before the listing went live, he was advertising our property on social media and had booked multiple viewings! I’ve never known an estate agent to be so communicative, both my husband and I were receiving daily updates through WhatsApp and phone calls, and he was very flexible with fitting around our work commitments for calls and when booking viewings. Thanks to Harry, our house sold for above asking price, in only 6 days from the listing going live! If you’re looking to sell your home, do not hesitate - contact Harry at HR Estate Agents - you won’t regret it!

Frankie · 16 January 2026

5/5

Google

I used James to sell my house when a previous agent couldn’t. Right from the start he was professional and helpful and communicated with me constantly. James conducted all of the viewings, something the previous agent didn’t do, which put me at ease. James sold my house pretty fast which was great. Unfortunately the buyer pulled out just before exchange, and so I didn’t lose the house I was buying, I instructed James again to sell my property. One open house later and he sold my house a second time. I can’t recommend James enough to anyone wanting to sell their house. It’s not been plain sailing in regards to my sale, but none of that was to do with James. He consistently went above and beyond to ensure that my sale and subsequent purchase went through, often chasing solicitors when they were not doing what they were meant to. After the stress of moving I don’t think I want to move again….. ever. But if I did, I would never use another agent

Emma · 16 December 2025

5/5

Google

Well what can we say? This lady is exceptional at her Job and is the best Estate agent we have ever had (by a country mile) Emma was here for us every step of the way and always at the end of the phone.We really can not fault her and Emma's professionalism is outstanding in every aspect of her approach, from finding us a buyer to liaising with solicitors and other party estate agents.We Recommend Emma to anybody who is serious about selling their property and getting the best result possible. Thank you Emma.

Robert · 16 December 2025

5/5

Google

Emma handled both the sale and purchase of our old and new properties. From the first viewing we knew Emma was the right agent for us. Her care and compassion to our situation was second to none and we were assured no question was a silly one which really helped settle our nerves. Would happily recommend to anybody selling or purchasing a home through Emma. Many thanks again!!

JAMES · 26 March 2026

5/5

Google

James at HR Estate agents was brilliant. From first appointment to the end, he was professional and enthusiastic, offering the one-to-one personal approach, that was supportive and flexible. Throughout the house sale James kept all family members updated on whatsapp and responded swiftly and efficiently to all questions ensuring a smooth selling process. I would highly recommend James and HR Estate Agents to anyone looking to sell or buy a property. Thank you, James, for all your hard work.

Sue · 16 December 2025

5/5

Google

Without doubt Harry excelled at every stage of our sale. He does what he says he is going to do, he answers the phone/texts, chases solicitors and did everything in his power to ensure the sale went through. The marketing pack was excellent and his treatment of us, his customer, we cannot fault. We cannot recommend HR Estates highly enough, by far the best selling estate agent experience we have ever had. Harry is also a really nice guy and deserves to succeed at the highest level. Thank you Harry.

Mick · 16 November 2025

5/5

Google

We purchased a house from a lovely lady who was selling through HR Estates. Zack was absolutely incredible from start to finish. When we first viewed the house Zack was so informative and knew the house as if it was his own! We very quickly put our offer in, Zack kept us informed every step of the way and was always incredibly quick to respond. We were eager for a quick sale, as was our seller. Zack ensured he was constantly pushing things along, even as far as advising and helping with our sale! He went above and beyond, constantly chasing the solicitors through the whole chain and advising us with complications on our own sale! I don't know how we would have managed our sale and purchase without Zack, he made the whole process so smooth. If we were ever to sell again we would definitely go with HR Estates as they were 10 times better than the estate agents we chose!

Emily · 16 November 2025

5/5

Google

We first met Emma Sheridan when she came to do the EPC rating on our property, and we were so impressed that we decided to switch to her as our estate agent, best decision we could have made! Emma is professional, knowledgeable, and genuinely friendly. She sold our house for more than what other agents had suggested and kept us updated every step of the way. Her communication was excellent, and she really takes care of you and your property as if it were her own. With her deep experience and local knowledge of Coventry, we felt completely confident throughout the process. Emma wasted no time, she had a photographer round the very next day, and our listing was live within 24 hours. Thanks to her proactive approach, we had back-to-back viewings over two days and our house sold in no time at all! She even kept on top of the third-party agents and solicitors to make sure everything ran smoothly. We honestly can’t recommend Emma Sheridan and HR Estate Agents highly enough. We’ll definitely be using her again in the future. Thank you so much, Emma

Sean · 16 November 2025

5/5

Google

Emma was my estate agent when I was selling my house. She made the whole process so easy. It was an extremely stressful time for me and she navigated sorting out problems with solicitors when I didn't have much luck. And helped get the house through the sale process. If I was to ever buy or sell a house again I would choose Emma

Nicola · 2 April 2026

5/5

Google

Sarah Howells from HR Estate Agents was great throughout the sale of my property. She kept us informed at all stages and how every viewing went in detail and sold our bungalow very quickly, would definitely be using Sarah again next time we have to sell a property. She was professional, friendly and knows her stuff, Would highly recommend Sarah for anyone selling their home!

Matthew · 16 March 2026

5/5

Google

James has been amazing from start to finish with buying our first home. He always keeps you in the loop and you never have to chase him. Very friendly and polite and talks you through everything step by step. If we ever sell our house we will use James again. Can’t thank him enough for making everything go smoothly for us. We also had a lovely surprise as James left us some cakes, he goes above and beyond😊

Jade · 16 November 2025

5/5

Google

Emma at HR was amazing from start to finish. We invited three different agents to quote and we chose Emma because she gave us the most confidence that we would get the best price for our home and the cost was the lowest too. Emma showed us other homes that had sold near and like ours, gave us tips and advice with regards to what we could do to make the property as presentable as possible and equally saved us time and money on doing stuff that wouldn’t make a difference. We were then on the market within a matter of days, professional photos were done with a very detailed and personalised description that highlighted positives about the area and amenities. Emma always kept us up to date, we had a WhatsApp group for our sale to organise viewing times etc and had calls to discuss offers and anything else that needed a conversation. Our first buyers unfortunately fell through, we were worried we might lose the home we had put an offer on but Emma spoke upwards to the chain on our behalf and was able to ensure we didn’t lose that house. Emma was open about the whole situation and told us promptly, we had the house back on the market same day, we had new viewings and offers within a couple of weeks and because of the work Emma had done communicating with the chain, we didn’t lose the home we had our offer accepted on. We can’t recommend Emma enough!

Alastair · 16 October 2025

5/5

Google

James from HR Estates agents was an absolute pleasure to deal with from start to finish , he sold my house very quickly! I had at first gone with the big name estate agents and didn’t any joy in getting sale over the line. I got put in contact with James through a family friend he was keen to get house sold and walked me through the process of doing so! He stuck to his word throughout and was constantly giving me updates and always on hand to guide me and advise on sale. I have since recommended James to family and friends and I would definitely use James on any of my sales in the future! Thank you for everything!

Dan · 16 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read HR Estate Agents's Google reviews

Questions about HR Estate Agents Coventry

How many reviews does HR Estate Agents Coventry have?

HR Estate Agents's Coventry office has 348 reviews across 1 platform: 348 on Google.

What is HR Estate Agents Coventry's rating?

HR Estate Agents Coventry is rated 4.9 out of 5 across all 348 reviews, and 4.9 out of 5 on Google from 348 reviews.

Where is HR Estate Agents's Coventry office?

HR Estate Agents Coventry, 111 New Union Street, Coventry, CV1 2NT.

The Trusted Agent

Is this your office? Claim your page.